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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,707 Reviews
Call Service Center (361) 792-2819

1,707 Reviews of Access Ford of Corpus Christi - Service Center

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September 28, 2024

Service representative was very courteous and professional. Kept me advised of the work being performed on the vehicle and an estimated completion time. Very satisfied with the experience. More

by TWOSMART4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson - 5 Stars
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Sep 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience! We're glad to hear our team at Access Ford of Corpus Christi kept you well-informed and provided courteous service. We appreciate your support!

September 28, 2024

Shaun was great. I got there early but he got me in the queue right away and I was out in an hour More

by WITHERS.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shaun
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Sep 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for your wonderful review! We're glad to hear that Shaun provided you with prompt and efficient service at Access Ford of Corpus Christi. We appreciate your feedback and look forward to serving you again!

September 28, 2024

Service was fast and attentive. My truck was ready long before I thought it be and the job was done right. More

by JPKAAHLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're glad to hear our team at Access Ford of Corpus Christi provided fast and attentive service. Enjoy the ride, and we look forward to serving you again!

September 28, 2024

As usual the service was excellent! ! Shawn and Juan were very helpful kind and professional More

by Susietippsmaggieannasusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn excellent!
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Sep 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for your fantastic review! We're thrilled to hear that Shawn and Juan provided you with excellent service at Access Ford of Corpus Christi. We appreciate your support and look forward to seeing you again!

September 28, 2024

There is a communication problem with this company. You can call and leave a message, schedule online, chat with someone online, but no one will ever call you back. It is frustrating when you try for D More

by SASHWORTH2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback. I sincerely apologize for the communication issues you’ve encountered, and I understand how frustrating it must be to not receive a response after multiple attempts. This is certainly not the level of service we strive to provide. I’d like to personally assist you in resolving this matter and improving the communication process. Please reach out to me directly at adamrodriguez@lithia.com, and I will make sure your concerns are addressed promptly. Thank you for bringing this to our attention, and I hope to have the opportunity to restore your trust in our service. Best regards, Adam Rodriguez Service Manager adamrodriguez@lithia.com

September 26, 2024

This advisor Shaun was very professional. Explained everything and had it ready in a timely manner. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad to hear that Shaun provided you with professional service and kept you informed throughout the process. We appreciate your feedback and look forward to seeing you again next time at Access Ford of Corpus Christi!

September 26, 2024

Shaun hudson was a very professional and quick service associate. Appreciate his work. Getting pretty tired of doing all of these reviews with nothing in it for me. More

by DUNLAP2M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Access Ford of Corpus Christi responded

Thank you for recognizing Shaun's professionalism and efficiency at Access Ford of Corpus Christi. We appreciate your feedback and understand the effort it takes to leave reviews!

September 25, 2024

They were quick to attend to my needs. They were also friendly and courteous. I also like that they broke down the issues along with the amount needed to fix. More

by DORISJARDONMORENO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Rodriguez
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Sep 25, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review! We're glad to hear that you were attended to quickly and found our team friendly and courteous. It's great to know that you appreciated the clear breakdown of the issues and costs. We look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

Treated us with lots of respect and very certious also did a good job on the car More

by Irene Fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review, Irene! We're glad to hear that you were treated with respect and that our team did a great job on your car. We look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

Work was done quickly and throughly. Adam was knowledgeable and professional in his job responsibilities. More

by Willie Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
Report | Print
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review, Willie! We're glad to hear that Adam provided you with quick and thorough service while demonstrating his professionalism. We appreciate your support and look forward to seeing you again next time at Access Ford of Corpus Christi!

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