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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,702 Reviews

1,702 Reviews of Access Ford of Corpus Christi - Service Center

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May 26, 2020

Oil change It took 90 minutes to get an oil change. Most dealers will wash and vacuum your vehicle after an oil change, apparently not Access Ford. Also they d More

by HYATT.CYNTHIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Martin Garcia
Jun 09, 2020 -

Access Ford of Corpus Christi responded

Hi Cynthia, Thank you for this feedback and giving me the opportunity to talk to you regarding your service visit. We value your time and the input you gave us; please feel free to reach out to me if you need anything further. Have a great day, David Byrne Service Manager AccessFord.com 361-265-FORD

May 24, 2020

Everyone was very friendly They took care of me quickly Everyone was very friendly They took care of me quickly and I didn’t have to wait long. They were cleaning along due to the pandemic and the place s More

by JAMIE43
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew?
May 24, 2020 -

Access Ford of Corpus Christi responded

Thank you, Jamie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 22, 2020

How did your oil changes go from 38 dollars to 48 dollars in a short period of time, just asking, please give me an answer thank you More

by ROBTENN14
Recommend Dealer
No
Employees Worked With
Jack Bolster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Garcia, Ruben Martinez, Ralph Saldana, Katherine Alexander, Israel Nanez, Cory Schwertner, Roger Davila
Jun 09, 2020 -

Access Ford of Corpus Christi responded

Hi, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. David Byrne Service Manager AccessFord.com 361-265-FORD

May 21, 2020

Very professional and friendly. The staff was very pleasant and helpful with all questions I had. Service was excellent and quick. I am always very pleased with service every time I More

by SHESTER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
May 21, 2020 -

Access Ford of Corpus Christi responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 21, 2020

Nice facility with a drop off area. Technicians were very friendly and professional. Waiting area was large, with nice chairs, tables and couches. Bathroom was very clean More

by SLASITER62
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Martin Garcia, Roy Richter
May 21, 2020 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 21, 2020

They ALWAYS do the best to keep the customer happy and ensure my vehicle is properly taken care of every time we need help !!! Thanks guys !!! More

by VOODOOFORYOUTOO
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 21, 2020

Great service Always get great service from Juan when we arrive with our vehicles. Everyone was cautious about the coronavirus and took care of cleaning. We get all More

by Darbaucum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Juan here at Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 17, 2020

Awesome service I like to keep my car maintained well and Access keeps it in great shape. I will continue to buy and get service from this dealership. More

by CAROL W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Access Ford of Corpus Christi responded

Thank you, Carol! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 16, 2020

From the time I pulled up until the time I left, nothing but courteous professional service. Waiting area and restrooms very clean, hot coffee and a nice waiting area, if they served beer I would get my oil More

by SLASITER62
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Martin Garcia, Roy Richter
May 17, 2020 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for visiting for Access Ford Lincoln of Corpus Christi! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 06, 2020

The staff at Access Ford took really good care of me. The sales man Juan B. was awesome to work with. I highly recommend Access Ford to anyone looking for quality service. More

by ADRIANALANIZ3
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Buentello
May 06, 2020 -

Access Ford of Corpus Christi responded

Hi ADRIANALANIZ3, Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating for Juan and the dealership mean a lot to us. We're glad we were able to help, and we hope to see you again! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

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