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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,705 Reviews

1,705 Reviews of Access Ford of Corpus Christi - Service Center

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October 24, 2020

I’ll never go back. $515 for an oil change feels almost criminal. Access got their last dollar from me. I’ve asked around it was about twice the amount that anyone else expected it would’ve cost. More

by JLEE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Nov 10, 2020 -

Access Ford of Corpus Christi responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. David Byrne Service Manager AccessFord.com 361-265-FORD

October 23, 2020

Service department is always fast and friendly. I like coming to this dealership cause I trust the mechanics there some of the best in the business! More

by ALBERT.CASTILLO2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2020 -

Access Ford of Corpus Christi responded

Thank you for your business and this five-star review, Albert. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

October 21, 2020

The oil change on my Ford Ranger was done in an orderly manner in about an hour. I had not called for an appointment & was surprised, when I got in so soon. Thank you David More

by TODIEKUENSTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byrne, Roy Richter
Oct 21, 2020 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

October 20, 2020

Good quick service and also sales person very knowlegable. The service on my vehicle was done expertly by trained mechanics and the price of the job was reasonable. More

by PEREZJUAN5202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

October 19, 2020

Good service. Friendly and polite service advisor. Willing to go beyond the norm. Roy is an asset to Access Ford. He is professional, courteous and attempts to address any situation to the best of his More

by L0B0CHIC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Oct 19, 2020 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Roy delivered such a great experience! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

October 19, 2020

I was greeted right away, and was friendly. Took way too long for an oil change. I was there for almost 2 hours. Expected to not be there that long!! More

by JUDY.KRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Oct 19, 2020 -

Access Ford of Corpus Christi responded

Hi Judy, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

October 19, 2020

Roy was Excellent got me in and out in less than 30 min. Would recommend him to anybody who is trying to get their vehicle service More

by CARLOSMANUELVM29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Oct 19, 2020 -

Access Ford of Corpus Christi responded

We are very happy Roy provided you with such a positive experience, Carlos! We sincerely value your business and look forward to your next visit. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

October 19, 2020

My most current experience was awesome. I called and immediately was taken into the service department. Juan wrote up a workorder and a very short time later my truck had been serviced. Juan is very ca More

by ANZALDUA_FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

October 16, 2020

Roy always take care of what I need doneHe is my johnny Roy always take care of what I need done He is my johnny on the spot We went over the tires and overspray got it done More

by MLMERKLER
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Oct 17, 2020 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your review. We're happy to hear that Roy delivered such an excellent experience, and we look forward to seeing you next time! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

Oct 17, 2020 -

MLMERKLER responded

Roy took care of the overspray on the new truck

October 15, 2020

Excellent customer service been coming to access ford for years since the dealership was bob lacey ford. I bought all my vehicles here at access ford More

by DRIVERDAD78380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

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