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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,586 Reviews

1,586 Reviews of Access Ford of Corpus Christi - Service Center

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June 09, 2020

Service on navigator First oil change on 2019 navigator. The service was excellent fast and thorough. Left car spotless. The service tech was very friendly and helpful. I More

by NUECESJVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byrne, Roy Richter
Jun 09, 2020 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

June 08, 2020

They were amazing. Mr. Roy was very communicative and I would most definitely use them again. They were fast and I was in and out when they were finished. More

by GADDISMIKEY
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jun 09, 2020 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

June 05, 2020

Very helpful they did there job very well and my car was done in a very good time and the cashier was ferry friendly and helpful More

by DIANNAWALLIS
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jun 06, 2020 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, Dianna, and for taking the time to leave us this wonderful feedback! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

June 04, 2020

I am always pleased with my service at Access Ford. Juan my service advisor always takes great care of me. The techs getting done right the 1st time, and the cashier get the payment processed quickly and th More

by Davy8r
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Juan delivered such a great experience! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 26, 2020

Oil change It took 90 minutes to get an oil change. Most dealers will wash and vacuum your vehicle after an oil change, apparently not Access Ford. Also they d More

by HYATT.CYNTHIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Martin Garcia
Jun 09, 2020 -

Access Ford of Corpus Christi responded

Hi Cynthia, Thank you for this feedback and giving me the opportunity to talk to you regarding your service visit. We value your time and the input you gave us; please feel free to reach out to me if you need anything further. Have a great day, David Byrne Service Manager AccessFord.com 361-265-FORD

May 24, 2020

Everyone was very friendly They took care of me quickly Everyone was very friendly They took care of me quickly and I didn’t have to wait long. They were cleaning along due to the pandemic and the place s More

by JAMIE43
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew?
May 24, 2020 -

Access Ford of Corpus Christi responded

Thank you, Jamie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 22, 2020

How did your oil changes go from 38 dollars to 48 dollars in a short period of time, just asking, please give me an answer thank you More

by ROBTENN14
Recommend Dealer
No
Employees Worked With
Jack Bolster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Garcia, Ruben Martinez, Ralph Saldana, Katherine Alexander, Israel Nanez, Cory Schwertner, Roger Davila
Jun 09, 2020 -

Access Ford of Corpus Christi responded

Hi, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. David Byrne Service Manager AccessFord.com 361-265-FORD

May 21, 2020

Very professional and friendly. The staff was very pleasant and helpful with all questions I had. Service was excellent and quick. I am always very pleased with service every time I More

by SHESTER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
May 21, 2020 -

Access Ford of Corpus Christi responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 21, 2020

Nice facility with a drop off area. Technicians were very friendly and professional. Waiting area was large, with nice chairs, tables and couches. Bathroom was very clean More

by SLASITER62
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Martin Garcia, Roy Richter
May 21, 2020 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

May 21, 2020

They ALWAYS do the best to keep the customer happy and ensure my vehicle is properly taken care of every time we need help !!! Thanks guys !!! More

by VOODOOFORYOUTOO
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

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