Back

Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,586 Reviews

1,586 Reviews of Access Ford of Corpus Christi - Service Center

Sort by
August 21, 2020

They allowed people with out masks into the dealership. They salesman helping them was'nt even wearing one. I was very shocked. I asked the cashier if this was allowed her response was I DON"T KNOW. How du More

by DAWNDE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Sep 07, 2020 -

Access Ford of Corpus Christi responded

Hello Dawn, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. David Byrne Service Manager AccessFord.com 361-265-FORD

August 21, 2020

Was there for oil change, car wash and rotate tires. Was there for oil change, car wash and rotate tires. Didn't need an appointment. The wait was a little over two hours. Although that was my option. I More

by MIMISHELIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew LenardI
Aug 21, 2020 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 21, 2020

The collision center did a great job repairing the damage to the pickup. This was done in a reasonable amount of time and we are very pleased. More

by ajvsbvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 19, 2020

Service has always been very good on the last three pickups I have bought. I do not like Ford supporting Defund Police and the BLM Movement.8 More

by RRAYBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 19, 2020

Roy was very helpful in getting my vehicle back to me quickly. It was a very frustrating process getting the car towed and dealing with it's issues, so I was very pleased with the speed at which Roy dia More

by MIKEH26
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 20, 2020 -

Access Ford of Corpus Christi responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Roy here at Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 18, 2020

Every time I go there The service is great do not wait Every time I go there The service is great do not wait very long Roy Richter takes great care of me and my vehicle Thanks Mike More

by MLMERKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 19, 2020 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 18, 2020

Very clean and friendly staff. My only complaint is my truck sat in the parking lot for over an hour. I had to ask how much longer. Then they started on my truck. I was there for 4 hours. More

by Pete
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Access Ford of Corpus Christi responded

Hello Pete, Thank you for taking the time to submit a review. We are so glad our team could assist you with your repair needs. We apologize, however, for the long wait as this is not the level of customer service we promote. If you would like to further discuss your concerns, feel free to contact me at your convenience. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 18, 2020

Excellent service, Mathew explained everything. Fast service. A Veteran’s discount for my oil change was not mentioned if Access offers them. Overall great service! More

by BILL.MARKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew
Aug 19, 2020 -

Access Ford of Corpus Christi responded

Thank you, Bill, for the kind words for our service department! We look forward to sharing your compliments with Mathew and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 17, 2020

Great job..thanks for helping me out and answering all of questions, and calling me with deals of my in a timely matter. Thank you so much.. More

by ESTELLAHERNANDEZ40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 17, 2020 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 14, 2020

I talked to Juan on the phone he was very professional and told me to bring my f150 in next day. I arrived at 1100 the next day and Juan was out. I spoke to Matt and he suggested that I come back the next More

by GUNNYMORIN
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt acted like a was bothering him..
Aug 18, 2020 -

Access Ford of Corpus Christi responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

...
111
...