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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,585 Reviews

1,585 Reviews of Access Ford of Corpus Christi - Service Center

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September 15, 2020

I have bought two vehicles from Access Ford. We have all services done at Access Ford including tires batteries windshield wipers we keep everything Ford. Sales and services both are excellent I will not g More

by WPC2002
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Sep 15, 2020 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi! Jack, Juan, and our team look forward to having you as one of our valued customers for many more years to come! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

September 15, 2020

Juan is amazing! Fast and friendly. Accommodating to my needs as I live out of town. Was able to schedule parts and service to be ready when I arrived. More

by CHRISMO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Access Ford of Corpus Christi responded

Chris, Thank you! We appreciate your business! Juan and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

September 14, 2020

Every time I have been to Access Ford they have been very helpful and timely. Roy is great he always gets me in and out of there with the best customer service I’ve seen in a long time. More

by STEVENSM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Sep 14, 2020 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience working with Roy! We sincerely value your business and look forward to your next visit. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

September 14, 2020

I took my F-250 to get checked by tech for bad wobble. Was told incorrect part needed replacement . Truck has even worse wobble than before. Called back spoke to Roy who stated that they first do protocol More

by DBENAVIDEZ8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Oct 01, 2020 -

Access Ford of Corpus Christi responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call at your convenience. David Byrne Service Manager AccessFord.com 361-265-FORD

September 09, 2020

I live in Skidmore and my job is traveling to and from work , Point Comfort down to the port of Brownsville , Was able to drive up and get my wife’s edge and my f150 oil changes and tire rotation in a ti More

by MTSAL74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Sep 10, 2020 -

Access Ford of Corpus Christi responded

Hello, Thank you so much for your kind words regarding your recent service appointments, and for taking the time to leave us this wonderful feedback! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

September 03, 2020

Roy in service was great. Walked in for an oil change and 10000 mile check. i was out in less than an hour. When ever i come here for service it is great. Keep up the great job. More

by BKMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Sep 04, 2020 -

Access Ford of Corpus Christi responded

Hello, Thank you for taking the time to share your thoughts on working with Roy and our team. We're glad to hear we delivered such a great experience! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 27, 2020

Juan and David we’re a big help on getting my truck fixed. They stayed in touch through the whole process and made sure everything was driving right before the truck left the shop. More

by TRISTAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne
Aug 27, 2020 -

Access Ford of Corpus Christi responded

It's great to hear that Juan and David were able to help get your truck fixed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 24, 2020

Roy in service was extremely honest and the repairs were done in a timely manner. He also kept me updated on the repairs. I will be back for future repairs. More

by jeff.johnson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 24, 2020 -

Access Ford of Corpus Christi responded

Thank you, Jeff, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roy and the rest of our team, and we look forward to working with you again. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 23, 2020

Very friendly staff and always take good care of our Ford!! Looking forward to the next vehicle purchase. Cannot wait to see the new Bronco! More

by TAREOPELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 24, 2020 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon David Byrne Service Manager AccessFord.com 361-265-FORD

August 21, 2020

They allowed people with out masks into the dealership. They salesman helping them was'nt even wearing one. I was very shocked. I asked the cashier if this was allowed her response was I DON"T KNOW. How du More

by DAWNDE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Sep 07, 2020 -

Access Ford of Corpus Christi responded

Hello Dawn, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. David Byrne Service Manager AccessFord.com 361-265-FORD

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