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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,767 Reviews

1,767 Reviews of Access Ford of Corpus Christi - Service Center

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March 31, 2021

always ready to take care of your vehicle. pleasant people and they always do a good job. they are friends who seem to care about you More

by Patsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Apr 01, 2021 -

Access Ford of Corpus Christi responded

We are very happy, Patsy, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 31, 2021

Set up a recall appointment 2 weeks ahead of time. Dropped my truck off only to get a call 2 days later that they didn’t have the part to complete the job. Mind you the recall paperwork states it take More

by marroquin2121
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Roy Richter
Apr 17, 2021 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to me directly. David Byrne Service Manager AccessFord.com 361-265-FORD

March 28, 2021

I dealt with Ben at the service counter. He was very friendly and professional, which is a huge change from my last experiences with service representatives. More

by ROD4462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben - service dept.
Mar 29, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to sharing your compliments with Ben and our team, Rod. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 25, 2021

Mr. Bacon was an awesome employee that made things run smoothly! He made sure he always updated me on the status of the parts and status of my car being ready. More

by LeeLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramie Bacon
Mar 25, 2021 -

Access Ford of Corpus Christi responded

Lee, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeramie and our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 25, 2021

It was fast and easy. It was a great experience. Roy went above and beyond to make sure I was taken care off. Thank You Roy. More

by JOHNNY2189391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Mar 25, 2021 -

Access Ford of Corpus Christi responded

Johnny, It's great to hear that Roy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 25, 2021

Great work on diesel trucks... Great service quick response..The curve check my rim and the manager quickly replaced it.. no issues about it. one of the best service shops in Corpus Christi More

by LANDYTROCHE
Recommend Dealer
Yes
Employees Worked With
David Byrne, Roy Richter
Mar 25, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 23, 2021

Liz , received my call , she set my appointment on my convenience, then she offered a loaner so we didn't have to wait there. She was very concerned! Jesus helped us in the returned of the vehicle, he More

by doreyna1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus and Liz at the service department
Mar 24, 2021 -

Access Ford of Corpus Christi responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 19, 2021

Mr. Bacon is new to the service department and he did a great job of keeping me informed as to when our vehicle would be ready for pick up. Service was done as stated. More

by RONBEASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Bacon. 5 stars new to service department did a great job. , David Byrne
Mar 21, 2021 -

Access Ford of Corpus Christi responded

Thank you, Ron, for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad Mr. Bacon was able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 18, 2021

The staff worked to get me a loaner car to work on the vehicle sooner and did an excellent job. Took a it longer to complete due to one of the pieces of equipment being extremely busy. More

by LCDRGEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 17, 2021

Solved the problem I was having. Excellent service, fixed the warranty issue in a timely manner, and the customer service was top notch. Highly recommend Access Ford. More

by KELLEY507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Mar 17, 2021 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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