Access Ford of Corpus Christi - Service Center

It was absolutely horrible. Had my truck towed in on 4-26-2021. Didn't hear anything back until I was finally called back 4-30-2021 evening time. Was told the truck is ready, called back 5-3-2021. Wa 4-26-2021. Didn't hear anything back until I was finally called back 4-30-2021 evening time. Was told the truck is ready, called back 5-3-2021. Was then told the technician did not even do what was said w was done 4-30-2021. So summary of this issue has made me sale my ford and going to buy a Chevrolet or GMC. I have had this truck since 2016 and purchased the premium extended warranty and was a waste of money. So Ford is absolutely horrible of a company. More

Every time I walk into the lobby I am immediately helped and greeted by the staff. They are very professional and kind. The services there are also very quick. and greeted by the staff. They are very professional and kind. The services there are also very quick. More

One of The service people at the counter had no idea what service was needed on my truck according to mileage . Second time this has happened. That’s just sadly unprofessional! service was needed on my truck according to mileage . Second time this has happened. That’s just sadly unprofessional! More

Great Dealership would definitely recommend, they get you in and out . Appointments are a plus when going in for services. Very nice and helpful with all customers. in and out . Appointments are a plus when going in for services. Very nice and helpful with all customers. More

Jesus is a great service writer and the service I received was Lincoln quality! I was offered a ride back to my house after dropping off my car. I was so impressed that I left my sons Buick for an oi received was Lincoln quality! I was offered a ride back to my house after dropping off my car. I was so impressed that I left my sons Buick for an oil change when I picked up my car More

Stopped by to see if the service dept could get my truck serviced Coming back from the valley at 3:00 Roy got me in and got me out very quickly serviced Coming back from the valley at 3:00 Roy got me in and got me out very quickly More

My daughter took our truck to get oil changed and it was her first experience getting it done herself. It was a smooth process and she has a new adulting experience. her first experience getting it done herself. It was a smooth process and she has a new adulting experience. More

Everyone did a great job with my vehicle very friendly staff. I would recommend to bring your vehicle to be serviced here. Never have problems. staff. I would recommend to bring your vehicle to be serviced here. Never have problems. More

Excellent service, as usual, Mr. Juan Buentello was superb. Very helpful, very knowledgeable, and kind. He always goes out of his way to help. Would always go to him. superb. Very helpful, very knowledgeable, and kind. He always goes out of his way to help. Would always go to him. More

Let me start by saying that every visit prior to this one was great. When arrived I told the service rep that I would like my routine oil change(that went great), I also asked what fluid changes were needed was great. When arrived I told the service rep that I would like my routine oil change(that went great), I also asked what fluid changes were needed since I was over my 100,000 mile mark and I wanted my brakes checked since I pull trailers fairly often. I was told if any fluid flushed were needed I would get a call stating which ones were needed and the costs for them. I also mentioned my check engine light would occasionally come so I would like that checked as well. I got a call saying my truck was ready for pickup. When I arrived I asked what was needed and she handed a maintenance schedule, but that was one of the reasons I dropped my vehicle was to get anything that was needed done. I asked about my brakes and she didn’t know. I asked about my check engine light and she said “what about it” I said I told you when I arrived it was off and on. She handed me a code reader and said all I needed to do was plug it in my truck.(this is something I have never used, which is another reason why I brought my truck in). I asked for a copy of my vehicle check inspection form, which she didn’t put with my receipt. After leaving I realized she had given me someone else’s inspection form. So I returned to get my copy. I know these aren’t major issues, but I usually go to Juan when I walk in and he does an outstanding job from the moment you get there to when you leave the service center and beyond. That didn’t happen that day, I believe the service rep was Cindy Galvan. The oil service was great. More