Back

Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

Sort by
November 18, 2020

Great service! we always appreciate the fast and reliable service provided by the dealership. highly recommended and will continue to buy our vehicles from here More

by ELIZA.GARCIA4547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
Nov 18, 2020 -

Access Ford of Corpus Christi responded

Thank you, Eliza, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 18, 2020

I walked into the Service Dept and stood there for a few minutes being completely ignored by a guy named Juan. Then, Roy came in and acknowledged me and was super helpful. I’d recommend Roy when having yo More

by GHOWLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Nov 18, 2020 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roy met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 12, 2020

The service was quick being a oil change and I waited during the oil change.It helps to show up early in the morning so that you will be taken care of faster. More

by muddyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lenanou
Nov 12, 2020 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 12, 2020

We purchased a lifetime service agreement 5yrs ago when we purchased our truck. Service is consistently top notch. Work is always completed in a reasonable amount of time. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 11, 2020

I arrived @ 1030am & wait was going to 1.5 hrs & I left @ 1:30pm. I had my app for discount but I couldn’t reset bc of bad WiFi services & I didn’t get discount so I pd full price. Disappointed. More

by IGGARZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who helped me it wasn’t guys on pic
Nov 28, 2020 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. David Byrne Service Manager AccessFord.com 361-265-FORD

Nov 28, 2020 -

IGGARZA responded

No need for discussion. Thank you!

November 11, 2020

Service is always quick and friendly. Vehicle is ready when promised and I never have any issues or hassles. Matt, Juan and all the gang do a great job. More

by MHAVEN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Nov 12, 2020 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 09, 2020

No one wearing mask No way I could have waited in No one wearing mask No way I could have waited in waiting room would have had an anxiety Had my grand baby there After tech saw me that I st More

by DEBBIE.RIVAS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Richter
Nov 26, 2020 -

Access Ford of Corpus Christi responded

Hello Debbie, We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. David Byrne Service Manager AccessFord.com 361-265-FORD

November 09, 2020

I’ve had my company truck serviced here at Access Ford for a long time. Roy, the service manager here has been real good getting my truck out on time when I need it. I brought my personal truck here and r More

by BOBBY.TREVINO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Nov 09, 2020 -

Access Ford of Corpus Christi responded

Hi Bobby! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roy, and our team. We look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 06, 2020

The service at Access Ford was easy and quick. My only recommendation would be to allow appointments to be set for services but overall experience was great. More

by DAVIDDLOW86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. Thank you for your recommendation. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 04, 2020

This was the 100,000 mile service. I always have gone to a Ford dealership for maintenance. The work is reliable and well done. Thanks. More

by COACHHIGGINS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Access Ford of Corpus Christi responded

Coach Higgins, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

...
104
...