Access Ford of Corpus Christi - Service Center

Service department has poor communication and has poor customer service. It took 3 hours for an oil change with no updates while I was waiting after I was told it would be 1 to 1.5 hours. They drained my customer service. It took 3 hours for an oil change with no updates while I was waiting after I was told it would be 1 to 1.5 hours. They drained my oil without having the replacement oil and I had to wait over 2 hours for them just to go get the oil after they figured out they didn't have it. I will never return to use their service department. More

Everything was excellent except one thing. I needed some sort of transportation and none was provided. I was left without a vehicle I needed a loaner. sort of transportation and none was provided. I was left without a vehicle I needed a loaner. More

As always the service department was at the top of their game! Courteous, friendly, professional and took care of me very promptly. Keep up the good work! game! Courteous, friendly, professional and took care of me very promptly. Keep up the good work! More

I have my previous vehicles serviced here for many years. Procedure has changed from the good old days of 15 years ago. It would have been nice if I was told it would be a two hour wait instead of it will Procedure has changed from the good old days of 15 years ago. It would have been nice if I was told it would be a two hour wait instead of it will be a while, there are several cars ahead of yours. Although the your person was friendly. He needed to be clear and specific on the wait time. I would have come back the next day. More

Roy handled everything great. Went above and beyond and handled everything in a professional manner. Definitely would be willing to recommend, and deal only with Roy. handled everything in a professional manner. Definitely would be willing to recommend, and deal only with Roy. More

I checked in at 7:00 am and my pickup F-150 was ready at 7:58am after a oil and filtter change and tire rotation,I was very happy with the express service,Great job and service !!! 7:58am after a oil and filtter change and tire rotation,I was very happy with the express service,Great job and service !!! More

Access Ford Lincoln is the only dealer we buy from. We have been dealing with them for years. Their customer service is awesome, friendly and efficient! have been dealing with them for years. Their customer service is awesome, friendly and efficient! More

Spoke wRoy in service about the water on passenger side floorboard He said bring it in early morning and we will try to get it back in the afternoon late That didn’t work too much water Got my truck th floorboard He said bring it in early morning and we will try to get it back in the afternoon late That didn’t work too much water Got my truck the next morning was was still able to make my appointment that day More

As always, the Ford Dealer did a great job. I have had Fords all my life because my father did. He and D C Rachel were best friends. Our Families were close Fords all my life because my father did. He and D C Rachel were best friends. Our Families were close More

great customer service. Will highly recommend family and friends. I've been taking my vehicle here for many years. Take care and continue the great work. Bring more donuts! :) friends. I've been taking my vehicle here for many years. Take care and continue the great work. Bring more donuts! :) More