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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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December 02, 2020

I never have a problem when i bring my car into the service center. I work in the area and always call Juan when needed. More

by ROBERT.RUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Nanez
Dec 03, 2020 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, Robert. Your feedback and rating mean a lot to us. We're glad Juan was able to help and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

December 01, 2020

Great friendly service, glad they got to put my truck in to see what the issue was right away. Truck was out same day and even better when it’s warrantied. More

by Petey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2020

Friendly, knowledgeable service advisors. Service was completed in the estimated time given. I have been going to Access for years and will continue to do so. More

by APOS2233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Nov 25, 2020 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Juan and Roy and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 25, 2020

I took my car in for a recall fix. We called to set up the appointment with Juan. The staff is very friendly and helpful. More

by Darbaucum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Access Ford of Corpus Christi responded

Hello, Thank you for your business and this review. We're happy to hear Juan and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 25, 2020

Great job from setting the appointment, to picking up, to servicing, and dropping off the vehicle. everything was done in a timely and professional manner. More

by JEOJGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ELIZABETH, LIZ
Nov 25, 2020 -

Access Ford of Corpus Christi responded

Jeojge, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Elizabeth here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 25, 2020

Matthew Lenardu was the service guy that took care of me. He was awesome was very gracious and curious. I give him 5 stars great guy More

by EW4132
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Lenardu
Nov 29, 2020 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 22, 2020

The service department at Access Ford always done an excellent job they get it right the first time and we don’t have to go back the second time More

by WPC2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Nov 23, 2020 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 19, 2020

Great! Roy knows his business! He was also pleasant to deal with, courteous and helpful in explaining the cause of my problems. I am "bodaciously" satisfied! 😊 More

by BWSPROTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Nov 20, 2020 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 19, 2020

I tried calling two days in a roll to the service department. I could never get a live person. I had to go in person to speak to an advisor. More

by DINAF72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hawkins
Nov 19, 2020 -

Access Ford of Corpus Christi responded

I'm sorry you are having a hard time reaching us. are you trying to contact the service department or the collision center? If you need collision center please call us directly at 361-653-3467 we have no machine and every call is answered by a live person. Thank You John Hawkins Collision Center Manager

November 18, 2020

Fast & professional service. Easy drop off and friendly, courteous communication. Will recommend to everyone needing diesel service. No need to call looking do updates, they call you with progress. More

by Smileybgh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Cluff
Nov 18, 2020 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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