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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,855 Reviews
Call Service Center (361) 792-2819

1,855 Reviews of Access Ford of Corpus Christi - Service Center

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October 03, 2025

No games. Best price. No lies. In and out Honest and direct. Didn't try to add items or sell. Made a deal and that was it More

by RICHCROUSE
Recommend Dealer
Yes
Employees Worked With
Sandra
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October 01, 2025

The e people working at access ford are very professional fast an polite. SEAN IS VERY THOROUGH in answering questions an details thank you More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SEAN
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Oct 01, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback! We're glad to hear you had a professional and efficient experience with our team. We will pass along your kudos to Sean. We hope to see you again at Access Ford of Corpus Christi!

September 26, 2025

Very bad communication, didn’t follow through when they said they would contact me back More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
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Sep 30, 2025 -

Access Ford of Corpus Christi responded

Donna, thank you for sharing your feedback. I regret to hear about the communication issues you experienced. Could you please provide me with your full name or email so I can review your visit and reach back out to you directly? Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

September 22, 2025

Always friendly, knowledgeable and explains everything I highly recommend Shaun My family also enjoys doing business an Access Ford More

by NOEMAIL20
Recommend Dealer
Yes
Employees Worked With
Shaun
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Sep 23, 2025 -

Access Ford of Corpus Christi responded

Thank you for the wonderful recommendation! It means a lot to Shaun and the team. We look forward to welcoming you and your family back to Access Ford of Corpus Christi! Safe travels!

September 21, 2025

Great service writer,stubborn technician, who did not end up fixing my problem. Then find out after I pay 600 dollars that ford would of covered under customer satisfaction campaign More

by ndigreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I regret to hear about the confusion regarding coverage and the outcome of your service visit. I’d like the opportunity to review the details of your service and ensure any future issues are handled correctly. Please reach out to me directly at jaywilliams@lithia.com. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

September 18, 2025

The reason I chose adding an oil change plan when I bought my car is because access ford makes the process very quick and easy. More

by ART_SAVANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Sep 18, 2025 -

Access Ford of Corpus Christi responded

Thanks for your feedback! We appreciate your business and we look forward to seeing you at your next oil change! See you around, Access Ford of Corpus Christi.

September 18, 2025

It was good and prompt they even topped off the fluid levels. It was quite a bit expensive this time around, good service. More

by Trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hudson
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Sep 19, 2025 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford of Corpus Christi and sharing your feedback, Trevino! We are glad the service was good and prompt. We hope you revisit us.

September 17, 2025

Very friendly atmosphere with qualified service employees. Continuous updates on work status while working on vehicle More

by DIANA.GONZALEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
Sep 17, 2025 -

Access Ford of Corpus Christi responded

Diana, we're glad to hear about your positive experience with our team at Access Ford of Corpus Christi Service Center. Thank you so much for sharing your feedback!

September 17, 2025

My truck was in the shop for a month. I had to initiate a phone call or stop by to get any updates at all. I was truly disappointed in the lack of communication. More

by Red Raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I regret to hear about the lack of communication during your vehicle’s service. Keeping our customers informed is very important, and I’d like the opportunity to review the details of your visit and address your concerns directly. Please reach out to me at jaywilliams@lithia.com at your convenience. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

September 13, 2025

Friendly great customer service. Clean. Helpful. Great atmosphere. Helpful. Reliable. On time. Safety. Walked me to my vehicle. More

by carmelrodriguez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Access Ford of Corpus Christi responded

Thank you for giving kudos to our team at Access Ford of Corpus Christi! We hope to work with you again in the future. Safe travels!

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