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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,779 Reviews
Call Service Center (361) 792-2819

1,779 Reviews of Access Ford of Corpus Christi - Service Center

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May 09, 2025

Everything was very thorough and clear to understand. Good job by all parties involved with my maintenance. More

by JCUSTER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that your maintenance experience was thorough and clear at Access Ford of Corpus Christi. Thanks for the positive feedback!

May 04, 2025

Great sales and service No hassles, fast, friendly and easy to talk to. Happy customer! More

by BOONIESTX
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Young
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May 05, 2025 -

Access Ford of Corpus Christi responded

Thank you so much for the kind words! We’re thrilled to hear you had a hassle-free and friendly experience with both our sales and service teams. We appreciate you choosing Access Ford of Corpus Christi!

May 04, 2025

Shaun was very helpful and accommodating. Had a few issues with the install but he took care of it. More

by wired2themachine
Recommend Dealer
Yes
Employees Worked With
Shaun
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May 05, 2025 -

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad Shaun was able to assist you and ensure everything was taken care of, even with the install hiccups. We appreciate your trust in Access Ford of Corpus Christi!

May 04, 2025

Great experience everything was explained very well. I will definitely recommend this dealership to my family and friends so they can make future purchases there, also me as well . More

by ROBERTO.GOMEZ73
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Young
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May 05, 2025 -

Access Ford of Corpus Christi responded

Roberto, we're delighted to hear you had a great experience with us at Access Ford of Corpus Christi! Thank you for recommending us to your family and friends. We look forward to assisting you again in the future!

May 04, 2025

Shaun did a great job by staying in communication with me. Thank you for the effort 🇺🇸. More

by Shaunhuson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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May 05, 2025 -

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad to hear Shaun provided excellent communication and service. We appreciate your feedback and look forward to assisting you again in the future!

May 03, 2025

Was good. Will buy mu next vehicle fro Access Ford. And Adam Ricks will be the salesman More

by KCOLEMAN60
Recommend Dealer
Yes
Employees Worked With
Adam Ricks
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May 05, 2025 -

Access Ford of Corpus Christi responded

Thank you for the great feedback! We're glad to hear you had a good experience at Access Ford of Corpus Christi, and we’re excited that you plan to return for your next vehicle. Adam will be ready to help when you're ready!

May 03, 2025

She was able to get the truck Diagnosed and had technician fix the issue. She kept me up to date all the way through the process. More

by w_mitchell1
Recommend Dealer
Yes
Employees Worked With
Amanda
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May 05, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi provided such attentive service and kept you informed throughout the process. Thank you for sharing your experience with us!

May 03, 2025

Adrian was fantastic and a huge help! He quickly solved my problem and got my car fixed up. All my friends commented on how quick my air conditioner was fixed. More

by Jodiebrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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May 05, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that Adrian provided fantastic service and got your air conditioner fixed quickly at Access Ford of Corpus Christi. Thank you for sharing your experience with us!

May 02, 2025

Zero follow up and zero progress. I took it to San Antonio after having it at Access for over 4 weeks. North Park in San Antonio text me twice a day to let me know the progress. More

by rickfrogers
Recommend Dealer
No
Employees Worked With
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Buentello
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May 05, 2025 -

Access Ford of Corpus Christi responded

Rick, thank you for taking the time to share your experience. I understand how important clear and consistent communication is during the service process, and I regret that your visit didn’t meet that standard. We always aim to provide timely updates, and I’d like to look into what happened in your case to ensure better communication moving forward. If you’re open to it, please reach out to me directly at adamrodriguez@lithia.com—I’d appreciate the opportunity to connect with you personally. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 02, 2025

I have sent multiple people questions and no one has gotten back to me Just want a response from someone More

by TOMMYCOUCH55
Recommend Dealer
No
Employees Worked With
Scott Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Young
Report | Print
May 05, 2025 -

Access Ford of Corpus Christi responded

Tommy, thank you for bringing this to my attention. I understand how frustrating it can be to feel like your questions are going unanswered, and that’s certainly not the experience we want anyone to have. I’d like to personally ensure you get the support you need—please feel free to contact me directly at jeffreyslaughter@lithia.com so I can assist right away. Sincerely, Jeffrey Slaughter General Sales Manager jeffreyslaughter@lithia.com

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