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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,694 Reviews
Call Service Center (361) 792-2819

1,694 Reviews of Access Ford of Corpus Christi - Service Center

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January 02, 2025

Access Ford of Corpus Christi made the car buying process easy, exciting, and they came thru and over delivered! Courtesy of Ms. Sandra, Ms. Diana, and Mr. Mo “The Super Trio”! Ms. Sandra is the best and Acc More

by HERBERTHARDAWAY1
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra
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January 02, 2025

Good customer service, good salesmanship I will return for my next vehicle thank you all More

by BIGSAMD205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

Technician was prompt and efficient. He knew what needed to be done and took care of it quickly. Having the dealership come to me is an awesome revelation in the auto industry. Thank More

by SENIORCHIEFBROWNUSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember his name…
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Dec 30, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that our technician provided prompt and efficient service at Access Ford of Corpus Christi. It's great to know you appreciated the convenience of having us come to you! Thank you for sharing your experience with us!

December 29, 2024

A good dealership that tried to fix my warranty issue, but the Ford recommended fix did not solve the problem . When I called to ask what to do now, the advisor did not return my call. More

by Dave S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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Jan 02, 2025 -

Access Ford of Corpus Christi responded

Dave, thank you for sharing your feedback. I’m glad to hear you found our dealership helpful initially, but I sincerely apologize for the lack of follow-up regarding your warranty issue. Ensuring clear communication and resolving concerns promptly are priorities for us, and I regret we fell short in this instance. Please reach out to me directly at adamrodriguez@lithia.com so we can address your issue and explore the next steps together. I appreciate your patience and the opportunity to make this right. Thank you, Adam Rodriguez Service Manager

December 27, 2024

They were able to get me in before my scheduled service time and got my car in and out! Great service! More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi could accommodate you ahead of schedule and provide great service! Thank you for choosing us, and we look forward to assisting you again in the future.

December 27, 2024

Good services! Showed up to appointment on time. I need more words to fill this out which is useless, FYI. More

by Wrmckinnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for the feedback! We're glad to hear that your appointment went smoothly at Access Ford of Corpus Christi. If there's anything else we can do for you, just let us know!

December 27, 2024

The service advisor Shaun Hudson is very friendly & thorough. Service was very quick. Great work. More

by STACJUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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Dec 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're so glad to hear that Shaun provided friendly and thorough service, and that your service was completed quickly. We truly appreciate your feedback and look forward to continuing to serve you in the future!

December 26, 2024

Great service. I like that It open early Good explanation on charges I enjoy the waiting room More

by SANDPIPPER21
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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Dec 27, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're happy to hear that you appreciated the early hours, clear explanations of charges, and the comfortable waiting room. We look forward to serving you again in the future!

December 26, 2024

I had a great experience at the Access Ford dealership. Shaun was very helpful and attentive to my questions. More

by MONY.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Shaun provided you with a great experience at Access Ford of Corpus Christi! Thank you for sharing your positive feedback, and we hope to see you again in the future.

December 26, 2024

Great service. I like that It open early Good explanation on charges I enjoy the waiting room More

by SANDPIPPER21
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
Dec 26, 2024 -

SANDPIPPER21 responded

great

Dec 27, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're happy to hear that you appreciated the early hours, clear explanations of charges, and the comfortable waiting room. We look forward to serving you again in the future!

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