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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,836 Reviews
Call Service Center (361) 792-2819

1,836 Reviews of Access Ford of Corpus Christi - Service Center

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August 30, 2025

Great customer service and the staff was professional. My saleswoman, Sandra, made the process smooth, quick, and easy on the purchase of my new pickup truck. More

by ALG
Service Time
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Carson
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August 30, 2025

Shaun is a great and knowledgeable person who explained to me what was to be expected. I plan other future visits. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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August 27, 2025

Never go back complete waste of 10 days for Ford recalls . Nothing was done and they suggested new motor ! Too much to go into , but unprofessional , dishonest , and no concern as to me being on fo More

by Jcowan149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
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Aug 29, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience. I understand how frustrating it must have been to leave your vehicle for an extended period and feel your concerns weren’t addressed. I’d like the opportunity to review this situation with you directly—please feel free to reach out so we can discuss it further. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

August 22, 2025

Awesome service! They were fast and very efficient. The work they did was great. I will recommend to others. More

by VNERIOS
Recommend Dealer
Yes
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Aug 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for recommending Access Ford of Corpus Christi! We are thrilled that our team delivered efficient and high-quality service. See you next time!

August 21, 2025

Service was incompetent , unorganized , and dishonest . For 10 days they had my Ford for Recalls and Absolutely Nothing was done and we were told I needed a New Engine .. needless to say we will never retu More

by jcowan149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing this feedback. I understand your concerns and would like the opportunity to review what happened and address the issues you experienced. Please reach out to me directly at jaywilliams@lithia.com so we can go over the details together. Sincerely, Jay Williams Fixed Operations Director jaywilliams@lithia.com

August 21, 2025

Amanda decker trevino was very courteous and made sure things were in order... excellent job... More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda trevino
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Aug 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for your wonderful review! We’re glad to hear that Amanda was courteous and ensured everything was in order. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 20, 2025

Like usual, it needed old change. They got me in fast and got me out within the hour More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe solis
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Aug 20, 2025 -

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We’re glad to hear that your oil change was handled quickly and efficiently. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 18, 2025

I had a problem with the backup camera on my vehicle. It was fixed within 2 hours. More

by TELSCLAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Access Ford of Corpus Christi responded

Hi, thank you for your great review! We are glad to hear that your backup camera issue was resolved quickly. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 16, 2025

The two men they sent out were too not h correction : top notch, thank you More

by Reyes.perez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Del at service desk
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Aug 18, 2025 -

Access Ford of Corpus Christi responded

Hi Reyes, thank you for your kind words! We are glad to hear that our team provided top-notch service. We appreciate you choosing Access Ford of Corpus Christi and look forward to assisting you again in the future.

August 16, 2025

Commutation was very poor I already did Wasn't happy with the service. Don't think I'll be going back there More

by XXSTEVE69XX
Recommend Dealer
No
Report | Print
Aug 18, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I would like to learn more about your experience so we can understand what happened and see how we might improve. Please reach out to me directly at your convenience. Sincerely, Jay Williams Fixed Operations Director jaywilliams@lithia.com

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