Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Academy CDJR

Tipton, IN

Overview
Employees
Reviews
Vehicles
4.4
349 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Contact Dealership

6002 W Field Dr

Tipton, IN

46072

Directions

By Type

Showing 349 reviews

March 18, 2025

I was very pleasantly surprised how fast l was able to get an appointment to get my vehicle repaired. A newer dealership they took great care of my van and were driving in no time. More

by cbaker9152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your great feedback! We're so glad to hear that you were pleasantly surprised by how quickly we were able to schedule your appointment and get your van repaired. We take pride in providing efficient and quality service, and it’s wonderful to know we could get you back on the road in no time. We appreciate your trust and look forward to helping you again in the future!

March 16, 2025

Worked great on getting scheduled for service and great at keeping me informed about service More

by bobhill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We’re so glad to hear that scheduling your service was easy and that you were kept informed throughout the process. We always strive to provide clear communication, and it’s great to know we met your expectations. We appreciate your trust and look forward to assisting you again in the future!

March 16, 2025

I asked for service on short notice and Jordan was able to get me in immediately ahead of our trip to Florida. Service was completed quickly and thoroughly. More

by bdharlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're so glad to hear that Jordan was able to accommodate your service request on short notice and get you in quickly before your trip to Florida. It’s great to know that the service was both fast and thorough. We hope you have a fantastic trip, and we’re here for any future service needs! Safe travels!

March 16, 2025

It is obvious that Adam is dedicated to making all customers have a great experience. More

by k.s.johnson8357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We’re so glad to hear that Adam made such a positive impact on your experience. It’s great to know that his dedication to customer satisfaction stood out to you. We truly appreciate your feedback and look forward to serving you again in the future!

March 16, 2025

Extremely slow service with even slower communication. It took 5 working days to diagnose the problem. More

by Kenny Lanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

I’m really sorry to hear about your frustrating experience. We understand how important timely service and communication are, and it’s clear we fell short in both areas. We truly appreciate your patience, and we’ll use your feedback to improve our processes moving forward. If you’d like to discuss your experience further, please don’t hesitate to reach out—we want to ensure this doesn’t happen again in the future. Kim Bush, VP of Fixed Ops kim.bush@drivechariot.com

March 14, 2025

Purchasing the car went pretty well. However, we wer forced to purchase the add-ons that we did not want. We have had issues with the add-ons and have reached out to the dealership man More

by charlesandericac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Arredondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Pasquale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

I'm truly sorry to hear about the issues you’ve experienced with the add-ons and the lack of response from the dealership. This is certainly not the level of service we strive to provide, and I completely understand your frustration. It’s important to us that you get the support and resolution you need, and we apologize for not addressing your concerns in a timely manner. I’d recommend reaching out directly to a manager or service supervisor, or if you'd like, I can help facilitate that for you. We’re committed to getting these issues resolved as quickly as possible. Thank you for your patience, and we appreciate your feedback. Adam Arredondo, General Manager adam.arredondo@drivechariot.com

March 14, 2025

My salesman Michael was phenomenal; and while Bob (Bobbi) haggled with me; we finally made a deal. I was Made to feel welcome, Bobbi shared his chocolate with me, the dealership was VERY clean, EVERYONE was More

by skidoorn2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abanoub Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kandil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your detailed feedback! We're so happy to hear that Michael and Bob provided you with a welcoming, friendly experience and helped you find the perfect 2025 Jeep Grand Cherokee L Limited. It’s also great to know that Bob even shared his chocolate with you — now that’s going the extra mile! We do apologize for the extra wait after the paperwork was signed. While it was out of Michael and Bob’s hands, we truly appreciate your patience as we made sure everything was perfect for you. Your satisfaction is important to us, and we’ll continue working to make the process even more efficient moving forward. Thank you for choosing us, and we hope you enjoy your new Jeep! We look forward to assisting you again in the future.

March 14, 2025

I had a very good experience. Jordan kept in informed on what they were doing with my vehicle and estimated time when it would be ready. He offered me refreshments and so kind and More

by stmjcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your wonderful experience! We’re so glad to hear that Jordan took great care of you, keeping you informed and offering thoughtful touches like refreshments. It’s always our goal to provide friendly and helpful service, and we’re thrilled that Jordan made your visit enjoyable. We’ll be sure to pass along your kind words to him. We appreciate your feedback and look forward to assisting you again in the future!

March 12, 2025

Very good! I drive past several dealerships to go to this one that is much closer to my home. They are honest and haven't broken anything. More

by JennyJeepGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words and continued trust! We’re thrilled to hear that you make the extra effort to visit us, and we’re honored to have earned your loyalty with our honesty and quality service. We truly appreciate you choosing us and look forward to taking care of you for years to come!

March 10, 2025

Experience was smooth and quick. Jordan was very polite and new his job Fantastic experience More

by Topdogliberty
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We're so glad to hear that your experience was smooth and quick, and that Jordan provided fantastic service. It's great to know he was polite and knowledgeable throughout the process. We truly appreciate your kind words and look forward to assisting you again in the future!

1
...
4
5
6
...
35