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Academy CDJR

Tipton, IN

4.4
353 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 353 reviews

November 07, 2024

The best customer experience! Q listened to our needs, took the time to work with us, he made sure we were satisfied with our purchase. Victor was great to work with as well. More

by tracyoboise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Singleton , Victor Arcenal
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 07, 2024

Dealership was easy to get to. Seemed to have good inventory. Just went in for oil change. More

by Ahensley156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Please let us know if there is anything we can do better to earn a 5 star!

November 06, 2024

No communication, told me 3 different times they would call back, never did. After replacing my headlight lamps, now my headlights and brights are out of line. One points to the left the other points down More

by bnriggs04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Dec 16, 2024 -

Academy CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the communication issues and the concerns with your headlights. It's clear we did not meet your expectations, and we’re sorry for the inconvenience caused by the lack of follow-up and the misalignment of your headlight lamps. This is not the level of service we aim to provide, and we’ll review our processes to improve communication and ensure repairs are done right the first time. We understand your frustration and respect your decision, but if you change your mind, we’d be happy to address these issues for you. Thank you again for your feedback.

November 05, 2024

A very welcoming, and accommodating group. I was very satisfied with their knowledge, and service. More

by tk709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Arcenal
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 05, 2024

Everyone at the dealership went out of their way to make sure I was satisfied. More

by bcleesburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 05, 2024

I had a great experience at Academy! JP Pena has gone above and beyond during and after the sale! More

by scott.rabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 05, 2024

Both gentlemen were extremely quick and efficient. Both were very polite and provided profession service. I would highly recommend. More

by kristina.landeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Evans
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 04, 2024

The service department is always prompt and courteous. ready for whatever is needed . the waiting area is clean and comfortable. Sales is willing to help with the purchase of your vehicle. More

by rvhear2402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquis Singleton
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 04, 2024

Academy, Has been very helpful accommodating and very convenient. customer service is great. I will recommend them to others. More

by gerryglee60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Long
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 04, 2024

Salesman was awesome. The finance departments use of a tablet to do the contract was unacceptable as it's too hard to read More

by craig.dicarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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