Abeloff Nissan

Dean Green was totally unsatifactory as a service manager for the following reasons: a. He never listened to my concerns, almost giving me the impression that he wanted me to go away. b. He would talk for the following reasons: a. He never listened to my concerns, almost giving me the impression that he wanted me to go away. b. He would talk to me in a condescending way as if I had no knowledge of what was occurring with my car. The whole experience made me feel horrible and disrespected. c. He did not follow up with promises to contact me regarding my concerns, which resulted in me chasing him down constantly. d. He had a tone that was disrespectful and extremely phony. He would say quite frequently, "Tell me the symptoms, NOT the cure!" He was NOT genuine at all and I found it very disconcerting that I would be treated in such a manner after having made a new car purchase. I reported him to the general manager, as well as the owner. More

I purchased my vehicle during the cash for clunkers promotion and waited 4 weeks to obtain possession of my vehicle when others I knew got their new vehicles right away using the same promotion. They promotion and waited 4 weeks to obtain possession of my vehicle when others I knew got their new vehicles right away using the same promotion. They would not budge from sticker price so I know that I overpaid and looking back I could have gone anywhere and bought a vehicle without the trade in for the same price. This was the first new car I bought and this was definitely a lesson learned. I purchased a service contract for the vehicle and regret doing this as the service manager at this location is the phoniest person I have ever met. I find it hard to believe anything he says as he is the least genuine person I have ever dealt with and whenever I speak with him I am made to feel like an idiot. In my last dealing with the service department we called first to ask about the tire warranty and was told that we should come in and have them look at it and they would then file a claim with the tire company. I go there and they look at them agree they are worn after only 18,000 miles but tell me there is nothing they can do and that I would need to go to the tire company. I asked why they made me come in and all I got was a shoulder shrug. I asked what the warranty was on the tire and he didn't know the answer to that either. It seems to me if you sell me a car with tires on it you should know what the warranty is. All in all I am very unhappy with this dealership and I am wishing that I had gone to my local Ford dealer to purchase a new car. More

I hate to use a cliche, but it was actually a "pleasant car buying experience" from start to finish. The salesman weren't pushy or sleazy. What they promised on the phone, they delivered. There was no pres car buying experience" from start to finish. The salesman weren't pushy or sleazy. What they promised on the phone, they delivered. There was no pressure to buy and everyone at the dealership who I spoke to or even passed by was pleasant. More