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Abeloff Nissan
Bartonsville, PA
73 Reviews
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Showing 73 reviews
August 02, 2019
Great Customer Service I locked my keys in my car and called the parts department to find out information about making a master key to be able to get into the car . Within a I locked my keys in my car and called the parts department to find out information about making a master key to be able to get into the car . Within a hour a Staff showed up at my house with my 2 keys. Talk about good customer service. I don't know of any other dealer who would have done that . More
by Tinasandt
Employees Worked With
Parts sales person
May 05, 2019
Great buying experience with Jia! Recently purchased a Nissan Murano from Jia at Abeloff Nissan. The entire purchasing experience from start to finish was exceptional and all involved Recently purchased a Nissan Murano from Jia at Abeloff Nissan. The entire purchasing experience from start to finish was exceptional and all involved were very knowledgable and efficient. Highly satisfied with the sales and financing staff. Very friendly dealership, highly recommend - felt need to write positive review since not all of our car buying experiences have been this positive. More
by Rich Y.
Employees Worked With
Jia Chen, Anthony Corrente
February 11, 2019
Careless Service Department I brought my leased vehicle in for servicing (tire & oil change). The mechanic working on the vehicle was dropping my wheels and pushing them across t I brought my leased vehicle in for servicing (tire & oil change). The mechanic working on the vehicle was dropping my wheels and pushing them across the garage to the other side where the tire machine as located. After we had already left, 2 and a half hours after our scheduled appointment, we noticed the wheels were scratched already around the outer rim as well as multiple scratches on the spokes. We contacted the service department, specifically the service manager, LeeAnn Krauss. She advised that the vehicle had come in that way. My vehicle is regularly detailed - if the wheels had been scratched before my service appointment, I certainly would have noticed. We argued back and forth for a good while and the best solution she could come up with was to pay half of the repair costs to have the wheels repainted. I have tried multiple times to make an appointment to bring my vehicle to the dealership to have the wheels repainted, however each time, they seemed to not have a loaner vehicle available for me to use while my vehicle was in their possession. The issue had not been resolved and we hadn't been back since due to their inability to service vehicles in a timely manner and their carelessness with the customers' vehicle. More
by avm1990
Employees Worked With
Tim Mylan, LeeAnn Krauss
January 13, 2019
car wouldn't shift Went to the Abeloff Nissan dealership in Bartonsville on 1/11/2019 to have a 2013 Nissan Altima looked at because it wouldn't shift into gear.It would Went to the Abeloff Nissan dealership in Bartonsville on 1/11/2019 to have a 2013 Nissan Altima looked at because it wouldn't shift into gear.It would only shift into gear by pushing something into the shift lock hole then you can get it to shift into gear.The gentleman in the service department- Jon Voulo said it would take 1 hour and cost $115.98 ($122.94 after tax) for the technician to look at the vehicle and give a diagnosis.The technician Ken Fenston wrote in his report the following-"verified customer concern.Found shifter inoperable upon arrival without depressing shift lock mechanism.Removed shift lock assembly and inspected each component.Found issue resulting in internal failure located within pig tail connecting to shift lock mechanism.Cannot service this component.SHIFTER ASSEMBLY NEEDS TO BE REPLACED" This Abeloff Nissan dealership wanted to charge $843.75 to correct the issue I was having with this vehicle.The service department gentleman-Jon Voulo said it would take 2 hours of labor to complete the job.That being said I found out that all of what they said in their "report" was not true at all.The "REAL" problem I was having was not having a "short" in the pig tail it was a micro switch.(which cost $50 tops- you can probably get it cheaper if you shop around)The micro switch is what controls the solenoid to move in order for you to be able to shift into gear.Over time the little metal tab on the micro switch bends too much and shifter is not able to make contact.It seems like this a common issue in Nissan Altima's from the years 2011-2018 and I believe these dealerships know that but wont tell you because after all their in business to make money (like we all want to do) I believe the technician Ken Fenston was not being honest when he said he removed shift lock assembly and inspected each component. (ok I'll say it -he lied) So please take into account that not everyone who walks into your dealership who you think doesn't have the wisdom and knowledge is to believe everything you say to them.I haven't decided yet if I'll bring the vehicle back to Abeloff Nissan but if I do it'll be probably for the changing of the windshield wipers (I hope I don't get charged 2 hours labor) and yes I did get the vehicle repaired.The only reason why I gave you guys 4 stars for friendliness is because everyone is friendly when they want your money More
by bothsevens77
Employees Worked With
Jon Voulo
October 29, 2018
Brake job done RIGHT! Had my Nissan NV 2500 for a year (bought used from a different dealer). Brought it to Abeloff's for state inspection, oil change, and tire rotation. Had my Nissan NV 2500 for a year (bought used from a different dealer). Brought it to Abeloff's for state inspection, oil change, and tire rotation. Service Manager, Tim advised the brake calipers were rusted beyond expectation. This issue was overlooked by the dealer that did the last inspection (Scranton area) on the van because apparently, I was using the front brakes for the whole year. The mechanics used their due diligence on finding a serious issue that was overlooked or not dealt with by the dealer I bought my van from. It was a tedious job that lasted for hours using up to 3 mechanics. The cost was reasonable considering the intensity of the job overall. My next vehicle just may be bought from Abeloff's. Thank you! More
by jons123
Employees Worked With
Tim, service manager
July 25, 2018
Great experience Had a great experience and got what we wanted. Had a Chevy Silverado on lease and they worked with me to get the balance paid off and now own a 2018 N Had a great experience and got what we wanted. Had a Chevy Silverado on lease and they worked with me to get the balance paid off and now own a 2018 Nissan Titon!! More
by MichaelM
Employees Worked With
Charles
November 18, 2017
Would give zero stars After being told that a state inspection was done on my car, i noticed that there was no sticker. I called and spoke to a service tech that told me i After being told that a state inspection was done on my car, i noticed that there was no sticker. I called and spoke to a service tech that told me i was wasting his time because i don’t pay for the service repairs or inspections due to the lease that i possess. My father went in and was treated poorly, they implied that he was incompetent due to his accent. This is the 10th car my father had bought from this dealership. Lost story short we will no longer give them our business. More
by Danygirl17
Employees Worked With
Brandon
October 05, 2017
Service advisors, Manager are plain stupid They refused to replace my side panel with paint chipping and said since i had underbody work done(ran over a curb)it voided tbe warrenty on the whole They refused to replace my side panel with paint chipping and said since i had underbody work done(ran over a curb)it voided tbe warrenty on the whole car which is completely unacceptable because there was no body damage. Terrible dealership would not recommend in my lifetime. More
by antt
Employees Worked With
Abeloff Nissan Service Manager and advisors: Scott, Tim.
August 07, 2017
Ford Escape This was the best experience ever!Sales man was great and I would definitely recommend Abeloff Nissan🙂Very helpful and knew my budget and st This was the best experience ever!Sales man was great and I would definitely recommend Abeloff Nissan🙂Very helpful and knew my budget and stayed within it . Thankyou again! More
by Hunter2012
Employees Worked With
Jia. Chen
July 11, 2017
Buy and car and they missed $1200 Drove a car for 2 weeks and give it back because they $1200 in tax. I'm in a smaller car and hate it. Will not go back there for another. I just wante Drove a car for 2 weeks and give it back because they $1200 in tax. I'm in a smaller car and hate it. Will not go back there for another. I just wanted to be put in a different stim vehicle of that model. More
by Swimsick
Employees Worked With
Dan
