Abeloff Kia

Pleasant atmosphere. Dima was friendly and helpful as a salesman. However, they didn't have a Kia Sportage in stock with the equipment we wanted. (Most dealers are having difficulty with keeping their stoc salesman. However, they didn't have a Kia Sportage in stock with the equipment we wanted. (Most dealers are having difficulty with keeping their stock at reasonable levels because of the chip shortage.) I was expecting to find a Kia that was advertised online when I went there. It wasn't available, but I should have known to ask specifically for that vehicle when calling, especially since most online stock is gone by the time you get to a dealer. Perhaps Allison should have let me know that the specific vehicle I was requesting wasn't in stock, but then again, I didn't ask. More

I have always found that I have the best experiences with customer service from family owned businesses. Abeloff Buick GMC in Stroudsburg is a perfect example of the most positive of those experiences. F customer service from family owned businesses. Abeloff Buick GMC in Stroudsburg is a perfect example of the most positive of those experiences. From the start, Karissa was hands-down, the best possible sales associate I could have worked with. She responded to my online inquiry in under five minutes and her personal attention, professionalism, and dedication to my needs made me realize early on that she wouldn't give up on finding me the vehicle that I needed. I knew coming into my search that I would struggle due to having high demands partnered with a limited budget. Unlike many sales associates I've worked with in the past, she wasn't pushy, wasn't a "fast talker," and never tried to talk me into accepting less than I needed or into a vehicles that would have made her job much easier. Karissa was very knowledgeable and searched tirelessly for a vehicle. She is unequivocally a godsend. Karissa and the team at Abeloff assured me that if I was patient, they would find me what I needed despite the shortage of used AWD vehicles that the tragedy of 2021 had incurred and it would have the specifications that I needed. In far less time than I expected, Karissa found me an SUV that I hadn't allowed myself to even dream about, for monthly payments I was told by other dealerships was an impossibility for far lesser vehicles. It seemed as if Sales Manager, Anthony worked a miracle to get me into my SUV within my limited budget. As far as experiences go, I couldn't possibly have asked for more or better. I am beyond grateful for the positive experience and service Abeloff has provided to me! More

We live in Milwaukee, WI and wanted a 2021 Kia Telluride, however dealerships in our area could not keep them in stock and were also marking them up at least $4,000. We came across a YouTube Video for Abel however dealerships in our area could not keep them in stock and were also marking them up at least $4,000. We came across a YouTube Video for Abeloff Kia in Stroudsburg, PA. Their sales guy, Sam, was showing off the new Kia Telluride and what caught our attention was NO MARK UP. We called and spoke with Sam. He explained how the ordering process worked. We could put down a deposit and order my dream truck. It would take approximately 12 weeks to come in. Keep in mind we are hundreds of miles away, putting our trust in dealership we've never been to. Once I started working with Sam Belman, Alan-Dee Ballantyne and Billy Borent all my concerns were gone. They would call, text and email with updates. The Telluride actually arrives sooner than expected - ONLY 4 WEEKS. Sam called to tell me it had arrived and sent me a video of MY new Telluride. They FedEx' d the paperwork to me, which then I returned. We were going to fly to PA and drive the truck home, but due to work schedules, could not. So we hired a private carrier to transport the truck to Milwaukee. Alan-Dee took a video of the carrier loading our truck. These guys went above and beyond what they needed to do. Our new 2021 Kia Telluride SX arrived safe and sound. Abeloff Kia and the staff offered us the best car buying experience we've ever had. THANK YOU so much. Your loyal customers in Milwaukee - Jennifer & Dustin More

In December I had a coupon for a $25 gift card when you test drive a vehicle at this dealership. I had a KIA that’s lease was coming to an end so made an appointment with Pete the same salesman who I lease test drive a vehicle at this dealership. I had a KIA that’s lease was coming to an end so made an appointment with Pete the same salesman who I leased my last vehicle with. I test drove a vehicle and wanted to trade in my vehicle for a new Kia Sportage. Unfortunately I wasn’t approved and left without a vehicle. I showed him my coupon and asked if he could send me the gift card for test driving. I never received it. We texted back and forth a few times as I was still interested in purchasing a vehicle through him and also asked about the gift card once again. I was a loyal customer and had every intention of doing business with this dealership again. When I turned in my vehicle I spoke with Joe Gering, the sales manager, I showed him my coupon as well as the text messages between myself and Pete in regards to this. He assured me he’d take care of it and would send me the gift card. I finally received a certified envelope from him 2 days ago. I opened the envelope and found a VISA gift card packing with the actual card removed! An empty $25 gift card package! I feel like I’m being made a fool of and certainly not being treated as a valued customer because my credit score went down and wasn’t approved. Now it’s all about the principle of this matter and not standing by their advertisement! I don’t appreciate being made a fool of and hope karma of the disgraceful act comes your way. More

Best dealership in PA. They are honest and upfront about their pricing and their cars. Karissa, our sales person, was great. She sold us 2 cars in 2 weeks. She does her best to meet your needs. their pricing and their cars. Karissa, our sales person, was great. She sold us 2 cars in 2 weeks. She does her best to meet your needs. More

Found me a Telluride with fair and honest dealing Alan Dee my salesman and all of the staff at Abeloff were great. I will be buying my next car from them even though i live 100 miles away. Go see th Alan Dee my salesman and all of the staff at Abeloff were great. I will be buying my next car from them even though i live 100 miles away. Go see them and you wont be disapointed. More

Good experience We were in the market for a 2020 Telluride that we couldn’t find anywhere. We called Abeloff they had two on the lot, so we went to take a test drive. We were in the market for a 2020 Telluride that we couldn’t find anywhere. We called Abeloff they had two on the lot, so we went to take a test drive. Def fell in love with this vehicle. Stephen our salesman was awesome. The one they had on the lot didn’t quite have all the features we wanted, so Steve went to work to find us one that did. We took delivery yesterday and what a good experience we had. Steve was right there to go over the vehicle he was knowledgeable about all the bells and whistles. (And believe me there are many”!) I would recommend this dealership to anyone looking for a new vehicle. Thanks Steve Schultz and all the friendly staff at Abeloff. More

Friendly Staff Horrrible Service Center. Wish I could give this place zero. Bough a 2015 kia soul 1.6 gdi engine now 4 years later a recall that damage the cat sending part of the cat into en Wish I could give this place zero. Bough a 2015 kia soul 1.6 gdi engine now 4 years later a recall that damage the cat sending part of the cat into engine causing damage to engine. Not sure who at this point only want to fix the Cat. I suggest to go to any other kia dealership. More

HORRIBLE/UNPROFESSIONAL Me and my husband traded a brand new car to get two used vehicles we were worried about them being used so we wanted to make sure we carried over the Me and my husband traded a brand new car to get two used vehicles we were worried about them being used so we wanted to make sure we carried over the GAP coverage, we needed two vehicles because we were both working and needed to commute back and forth and one car wasn’t doing it anymore. I had many issues with my vehicle it is a KIA and I have been back and forth many times and durning this snow storm my vehicle was totaled, causing a total loss and the dealership is telling me that I declined the GAP coverage the man said if you can prove other wise you call us back. Who says that I was there that night from 2pm-10pm the sales man waited and the person who “sealed the deal” was tied up with other people selling cars I would never recommend this dealer I regret everything with them!! Huge lesson learned in life NEVER DEAL WITH KIA THEY ARE HORRIBLE!! More

Friendly Staff in Sales and Service My wife and I have purchased 2 vehicles so far from Abeloff Kia and both times they were honest and upfront with the process from beginning to end wit My wife and I have purchased 2 vehicles so far from Abeloff Kia and both times they were honest and upfront with the process from beginning to end with no strong arm sales tactics. Shout out to Antoine and Rob! We have used their service center as well several times and the work was done right the first time without overselling us on unnecessary services and just what we needed. Thank you Abeloff Kia for your honesty and integrity. More