Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Aaron Ford of Poway
Poway, CA
137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 137 reviews
December 03, 2022
Incredible staff, hilarious and friendly. Helped us the whole way through. Reesa helped us and had me laughing at his stories the whole time. Made it easy too with the buying process. Helped us the whole way through. Reesa helped us and had me laughing at his stories the whole time. Made it easy too with the buying process. More
by Emilio Figueira
Employees Worked With
Reesa Mohammed Ali, Jose Valadez
August 19, 2022
Total ripoff dealership, or should I say Stealership. Feb 2021 I had taken my vehicle here to get the transmission flashed because of a recall notice. Nothing was wrong with the truck. I left the dealers Feb 2021 I had taken my vehicle here to get the transmission flashed because of a recall notice. Nothing was wrong with the truck. I left the dealership and immediately had problems with the truck. What they said the recall was to fix actually made it do it. I got busy life happened and since I don't drive the truck except for the weekend since I work from home it was the last thing on my mind. Well I finally got some time and brought the truck in and dealt with another service writer. So they had the truck and that service writer said the tech couldn't duplicate the issue. So now that I have extra time I take it back on 8/1/22. Show the manager the problem and explain that this is something that happens each and everytime. It's repeatable so not sure how the last tech was so incompetent. Pick the vehicle up today after them having it for over 24 hours. Instead of trying to reflash the tcm since this is what caused this whole thing the tech tells me my transmission is messed up and I need a new torque converter. This is really odd since it worked fine, transmission got flagged and now it doesn't work. So instead of fixing the problem they make an uneducated guess. No proof that the torque converter is bad they are just bagging it off a symptom which they caused. Best thing is I still got charged for $200.. Worst service ever, total ripoff company, they don't care about customers, I personally will never buy it get anything serviced by then and San making it my personal mission to let everyone know if their "customer service" or may I say lack of. More
by sunset_sd
Employees Worked With
Service Dept
April 26, 2021
In The Wild With My Bronco Sport 😍Perry Ford Is Fast, In The Wild With My Bronco Sport 😍 Perry Ford Is Fast, Friendly, Ferocious With Their A+ Customer Service. Stefan Petrovic Has Been My Salesman Si In The Wild With My Bronco Sport 😍 Perry Ford Is Fast, Friendly, Ferocious With Their A+ Customer Service. Stefan Petrovic Has Been My Salesman Since 2012 , Have Purchased (6) Vehicles From Him And Wouldn’t Go Anywhere Else. Thx Stefan/Perry More
by Rachelle
Employees Worked With
Stefan Petrovic
July 23, 2020
Omar and Ali are great! For the last month I have been looking for a SUV for my wife. It has been a constant struggle because what she wants and what she could afford were tw For the last month I have been looking for a SUV for my wife. It has been a constant struggle because what she wants and what she could afford were two different things. I had spoken to multiple dealerships and they either gave me outrageous monthly payment options or didn’t even respond. We looked at used we look at different models but, in the end, she was set on a Ford Explorer, and because she rarely asks for anything, I’m always determined to get her what she wants when she does. Yesterday 7/22/2020 I was sitting at work mentally exhausted, and I went onto KKB, to take a look. I found a base model 2020 Ford Explorer and started a chat; the chat didn’t go to long and they asked me if I could have some one from Perry Ford of Poway contact me. I said sure but through email only. (recommend doing the same with all dealers because this way you have a trail). I was contacted by Omar. Now here’s the Kicker! Omar sends me a simple email. Hello, I hear you are looking for a Ford Explorer . I replied back with everything. Credit scores monthly payment and trade in amount and the amount we had to put down. Omar replies back within minutes. With a complete break down all within in our budget and saving us around 3000.00 on money down. That alone was a gift because Technically I already exposed myself by telling him how much we were willing to put down and he didn’t take advantage of that. Thank you, Omar, for that… We get to the dealership and Omar was very knowledgeable of the Ford Explorer, and what was cool is he focused and explained everything to my wife, and that’s how it should be, because she was the one buying it. Then in the financing part where most costs increase (You all know what I mean!) lol Ali the finance guy save us even more money! Now I know you can’t please everyone, but Omar and Ali did a great job with us. Not only did they get my wife into a 2020 Ford Explorer. The got her into one that had everything she wanted! Good job Omar and Ali! Thank you More
by rbmartinez00
Employees Worked With
Omar and Ali
September 12, 2019
Convenient computer crash Booked appointment as recall repair and Marks computer was down when I dropped vehicle off. Called an hour later to tell me steering repair cost was $ Booked appointment as recall repair and Marks computer was down when I dropped vehicle off. Called an hour later to tell me steering repair cost was $2200 and it was not covered under recall so he had to charge me $150 to tell me this. not cool. The vehicle is 2008 Ford Escape with BB value of $3000 tops. Mark thought i should get the repair done. The service rep who drove my vehicle to me got out, handed over the keys and said “I think you need air in the front tire”. Told him I’ll find a gas station 🙄 I will never use this dealership again. More
by RConklin74
Employees Worked With
Mark
