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Aaron Ford of Poway

Poway, CA

4.4
144 Reviews

12740 Poway Rd

Poway, CA

92064

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Showing 144 reviews

April 14, 2023

Excellent service fast and efficient the guys in servica have alot of knowledge and love their communication More

by DANIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Cuerno
Apr 19, 2023 -

Aaron Ford of Poway responded

Daniel, thank you so much for reviewing Aaron Ford of Poway! Have a lovely day!

April 12, 2023

BEST AT SERVICE! !! Cainen, Adam, and the entire service crew did it again!!! Our son needed some work done on his Escape, and of course, we go where Cainen Wong i More

by CarAtty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cainen Wong, Adam
Apr 19, 2023 -

Aaron Ford of Poway responded

It is great to hear that Cainen, Adam, and the team put you and your family at ease! Thank you for trusting Aaron Ford of Poway with your service needs.

April 12, 2023

BEST WITH SALES! ! We wanted to trade in our truck for a new one. We were waiting for the end-of-year sales events, but found out that Ford was offering a limited- More

by CarAtty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Galindo-Pellegrin, Shawn Groves, Blaine Bilek
Apr 19, 2023 -

Aaron Ford of Poway responded

Thank you so much for sharing your experience with us at Aaron Ford of Poway! We're thrilled to hear that Blaine, Shawn, and Alfonso provided you with a quick and enjoyable purchasing experience. We appreciate your business and look forward to seeing you again in the future! Enjoy the truck!

March 13, 2023

My husband has a terminal illness and is unable to drive. I took his truck in for servicing got to the my 8 o’clock appt early was told it would be done at about 9:15 am. At 11:45 am the truck was finally d More

by Dmyersinc
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector J Cureno #191= Rating 0
Mar 20, 2023 -

Aaron Ford of Poway responded

I would like to sincerely apologize for your negative experience. We expect top-notch care and communication from our team and it is disappointing that we missed the mark during your visit. If there is anything we can do to make things right or assist you in the future, please don't hesitate to contact me directly. Thank you, Cainen Wong - Fixed Operations Director - 858-956-2424 - cwong@aaronfordofpoway.com

February 24, 2023

Humberto was great! Service was prompt even without an appointment. Pricing was fair and competitive. Humberto followed up and made sure everything was good! Danton was More

by chuckk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Lopez
Feb 24, 2023 -

Aaron Ford of Poway responded

Chuck, thank you for the review! We are so glad to hear that Humberto, Danton, and the team delivered such a successful service experience. Drive safely, and we hope to see you back again at Aaron Ford of Poway!

February 06, 2023

Terrible experience. Passed us off to 3 different salespersons. Insisted we purchase four aftermarket packages as part of sale price negotiation More

by Td009
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stefan Petrovic, Reesa Mohammed Ali
Feb 15, 2023 -

Aaron Ford of Poway responded

I am so sorry to hear you did not receive the high-end customer service we pride ourselves on. With regards to the aftermarket packages, please know that purchasing any optional products or aftermarket items is absolutely up to you, and is not required in order to purchase a vehicle. We offer these features as a service based upon prior customer requests to make it convenient for our future clients. We are more than happy to sell you the car you are interested in without the addition of optional items. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronfordofpoway.com, (858) 748-1400 ext. 2321.

December 12, 2022

Great same day service and friendly staff I wouldn’t hesitate to go back for any issues with my ford rs More

by Bartjessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Lopez
Dec 13, 2022 -

Aaron Ford of Poway responded

Thanks for the 5-star rating of us here at Aaron Ford of Poway! We appreciate it!

December 03, 2022

Incredible staff, hilarious and friendly. Helped us the whole way through. Reesa helped us and had me laughing at his stories the whole time. Made it easy too with the buying process. More

by Emilio Figueira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reesa Mohammed Ali, Jose Valadez
Dec 05, 2022 -

Aaron Ford of Poway responded

Thank you for leaving our Aaron Ford of Poway team an awesome five-star review, Emilio! We will have to share your kind words with Reesa, and hope to see you again for any of your automotive needs. Travel safe!

November 28, 2022

Aaron Ford replaced Perry Ford a while back and I can say they have my business! Quality, courtesy, and speed exceed my expectations. More

by PaulL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 29, 2022 -

Aaron Ford of Poway responded

Hi Paul - We are delighted to have earned your business! Thank you for choosing Aaron Ford of Poway and for stopping by to review us. Drive safely until we see you next!

November 25, 2022

Very friendly and thorough service Waiting room and bathroom clean Good communication throughout the waiti More

by anneckwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Gulam, Jose Valadez
Nov 28, 2022 -

Aaron Ford of Poway responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Aaron Ford of Poway team. Drive safely, and we hope to see you back again down the road!

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