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Aaron Ford of Escondido

Escondido, CA

4.4
2,367 Reviews
Call Dealership (760) 582-2558

1717 Auto Park Way S

Escondido, CA

92029

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2,367 Reviews of Aaron Ford of Escondido

December 17, 2022

It was a great experience. I would definitely recommend to anyone interested in buying a car. More

by Kmg2729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Abraham Diaz Marquez, Denisse Canales
Report | Print
Dec 18, 2022 -

Aaron Ford of Escondido responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Escondido. We look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

December 17, 2022

Shannon always delivers the best customer service. I have been coming here for years, and She has been very helpful. More

by mickyandujar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Dec 18, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

December 16, 2022

Great communication and customer service. Sara was very helpful. Easy and efficient process from drop off to pick up. More

by Angie Rochholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara at the service front desk
Report | Print
Dec 18, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

December 16, 2022

I brought my well exercised Raptor to Gosch Ford of Escondido with an ongoing engine drivability issue. As it’s used on a very regular basis, I was concerned regarding it’s time out of service. The ser More

by ludorv8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Report | Print
Dec 18, 2022 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

December 16, 2022

Had 9:30 appt. Told car would be ready by 1.. Finally called me 4:00 More

by LDDIXON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viktor Mazurenko
Report | Print
Dec 20, 2022 -

LDDIXON58 responded

I left two messages for my service rep (not any of the ones listed on your website page, so she must be new) and she never returned my call, The gentlemen who did help me when I dropped off the car, and picked it up, was very nice, but he did say my car would be done about 1:00 and I would get a phone call, I left a message at 1:30 and 3:00 but no one ever returned my call. I have been a customer at this dealership since before Gosch took over. Your service dept. has been a big disappointment. According to my repair invoice, actual time spent working on my car was less than one hour.

Dec 24, 2022 -

Aaron Ford of Escondido responded

We're sorry your service was not completely promptly. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. If you are able to give me a call directly or let me know how to best reach you. Communication is key and I would like to know more so we can address the break down specifically. Mike Tinsley Service Manager

December 16, 2022

Parts rep was very knowledgeable and helped me get my part in time for my repair. Thanks Gosch Escondido ! More

by Puracom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seiber, Jake Pool
Report | Print
Dec 16, 2022 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

December 16, 2022

My check engine light was diagnoses in an expedient time frame and a video of the analysis was provided by the technician. Very professional and effective in building customer confidence. Well done! More

by dialb2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Report | Print
Dec 16, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

December 15, 2022

Jerman was wonderful. He kept me informed and was very friendly and understanding. Thank you. More

by Asmith3177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas-5 stars
Report | Print
Dec 16, 2022 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

December 14, 2022

Gosch Ford went above and beyond to accomdate all of my needs. The customer service was stellar,and everyone was so friendly. They were fast and efficient and actually returned all my calls. They answered More

by tanesha.adams17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, Fernando Martinez, Rick "Coach" Hill
Report | Print
Dec 15, 2022 -

Aaron Ford of Escondido responded

Congratulations on your new purchase, Tanesha! We are thrilled to hear that you found your experience with our crew to be a positive one. Thank you for choosing Gosch Ford Escondido. We truly appreciate your business, Tanesha. We look forward to having you as one of our valued customers for years to come. Danny Meraz General Sales Manager

December 13, 2022

Fast, courteous service. Listened to my needs and concerns. Exceptional customer service keeps me coming back! More

by joannebertrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Magyar Ghavami
Report | Print
Dec 13, 2022 -

Aaron Ford of Escondido responded

Thank you for sharing your experience with us, Joanne. We truly appreciate your business and your kind feedback! Danny Meraz General Sales Manager

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