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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

August 31, 2023

Operational shortfalls of the highest degree. Staff are friendly and do their best but this dealership continues to fall short on repairs EVERY SINGLE TIME. Repeated visits for the same issue, More

by Kay Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Clark, Luis Ortiz
Sep 03, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Kay. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

August 30, 2023

I really appreciated Williams help with finding the right car for my family with also being honest and upfront about the process. I would recommend anyone to buy with him and if I end up needing another ford More

by Maryjane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, William Gebbie
Aug 30, 2023 -

Aaron Ford of Escondido responded

It's fantastic to hear that William provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

August 30, 2023

Jeremy helped us a lot. We ended up buying our Mach E from him. He was patient, helpful and available throughout 3 different test drives and over the course of 2 weeks of ca More

by dhanlon54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERIMY DEINES, JENNIFER SCHWENKE, Jerimy Deines
Aug 30, 2023 -

Aaron Ford of Escondido responded

Thank you for your review and kind words for Jerimy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

August 30, 2023

We will gladly do business with Gosch Ford again. Good service and attentive staff. Mark. More

by madstaebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Aug 31, 2023 -

Aaron Ford of Escondido responded

Thank you, Mark! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

August 28, 2023

Friendly and on time service for oil change and health inspection, also offered free car wash, thanks More

by farajtavangari
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 28, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

August 28, 2023

Great communication from from start to finish first oil change software update and car wash even sent a video of performed work from service dept. More

by sd1sts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Mike Tinsley, Armando Castaneda, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Aug 28, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

August 27, 2023

Good service I appreciated the ride home and the fact that my car had been washed when I picked it up. More

by jjoyce2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Aug 28, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

August 27, 2023

Everyone was very helpful . Nice and patient with me they worked to get financing deal More

by noahbearmemaa2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Danny Meraz, Mike Tinsley, Armando Castaneda, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Aug 28, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Noah, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

August 26, 2023

Jerman was kind, patient, and helpful when I asked him to look at the ding I put on my side mirror. He asked his boss to look also which I appreciated! More

by slademarianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Aug 26, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear that Jerman and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

August 26, 2023

Miguel was great did a good job was efficient and professional will definitely come back again More

by geralyntinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Aug 26, 2023 -

Aaron Ford of Escondido responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

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