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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.6
2,334 Reviews
Call Dealership (760) 871-4348

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,334 reviews

September 15, 2023

My car had a transmission problem they could not even fix it and they are telling me your car is already fixed. That’s disappointing I’m driving I can see it . There is a transmission problem. They didn’t ev More

by Mostafa ahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerman Rodas
Report | Print
Sep 20, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Mostafa, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Tinsley Service Manager

September 14, 2023

Awesome job kept me informed on my truck the entire time including videos. Dropped off and picked me up at home More

by thesrksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Report | Print
Sep 17, 2023 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

September 13, 2023

The only thing twice that I when they do not have a cup of coffee and water 🥱 the rest is very good service. More

by verola7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Report | Print
Sep 14, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope to see you again! Mike Tinsley Service Manager

September 13, 2023

Outstanding customer service. The work was completed on time. Great communication. I knew the status of repairs at all times. More

by krisquilts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus-service technician , Jerman Rodas, Miguel Leyva
Report | Print
Sep 14, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

September 13, 2023

Great service, very professional, easy access to freeway, convenient hours, awesome personnel, very good selection More

by bstrniste
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Gebbie, Josh Jamison
Report | Print
Sep 14, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

September 12, 2023

Miguel was very professional and polite. He maintained communication with me regarding competition of service. More

by edithlitvinchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Report | Print
Sep 12, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department, Edith! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

September 12, 2023

The service dept did a great job and the videos were very informative. They instilled confidence that all items on the checklist were accomplished. More

by MORGANWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel
Report | Print
Sep 12, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

September 12, 2023

Friendly staff that provided good communication via text email and phone calls. Also appreciate the video showing the work being done More

by dbrouwer0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Lopez
Report | Print
Sep 13, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

September 11, 2023

adhered ti service date, received video showing my car and the work performed, provided courtesy ride, answered questions, and even washed the car. More

by cw2003001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel
Report | Print
Sep 12, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

September 07, 2023

Excellent service! Michael Clarke was so professional. Very on time.. Thankful for Lyft service. Very satisfied 👍 More

by maryamk.moini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Report | Print
Sep 08, 2023 -

Aaron Ford of Escondido responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

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