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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

February 03, 2023

Staff explained work being performed and provided an accurate time estimate. Car was ready when promised. More

by marissanshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Feb 04, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

February 03, 2023

Brought vehicle to dealer to my because this issue with the transmission is an ongoing issue with the make of the car. Ford is unable to correctly fix the transmission issue plaguing the Ford Focus. If it More

by Jsteffish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Feb 04, 2023 -

Aaron Ford of Escondido responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please reach out to me Directyl at 760-208-6690 Mike Tinsley Service Manager

February 03, 2023

Very professional and helpful. He went above and beyond to find what I need it. More

by sitavane83
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Feb 04, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Danny Meraz General Sales Manager

February 02, 2023

Best service I have ever had at a dealership, felt very pressured as I was car shopping at other dealers and ended up coming back to our first stop which was this dealership with Julio who was extremely he More

by Isidro G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez, Julio Juarez, Marcos Morales
Feb 02, 2023 -

Aaron Ford of Escondido responded

Isidro, Thank you for taking the time to share your thoughts on working with Abraham, Marcos, Julio, and our team. We're glad to hear we delivered such a great experience! Danny Meraz General Sales Manager

February 01, 2023

At Gosch Ford now, where my husband is picking up his new Escape Hybrid. He said it has been a pain-free experience! Everyone here (from sales people to parts dept. to financing) is so courteous & helpful. T More

by mjbea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines, Armando Castaneda, Jake Pool, Julio Juarez
Feb 02, 2023 -

Aaron Ford of Escondido responded

It's great to hear that Julio and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

February 01, 2023

Great service, great stuff. You can really notice the difference comparing to many other places. Keep it up! More

by Tkchtech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Tony Salce, Jake Pool, Jerman Rodas, Viktor Mazurenko
Feb 02, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

February 01, 2023

Josh and Julio treated me fairly and respectfully. I would recommend Gosch Ford to my friends. More

by dave
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Jamison, Julio Juarez
Feb 02, 2023 -

Aaron Ford of Escondido responded

Thank you, Dave. It's fantastic to hear that Julio and Josh provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

February 01, 2023

I trust Gosch to service my car because I believe they will use the correct parts and materials proper for my vehicle More

by wceichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Feb 02, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

February 01, 2023

Always such a quick and easy interaction with the service department. Typically it’s a 5 star but my car was not alway the way washed with this service. Just the front was water down and not wiped down, it w More

by ricjsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Feb 02, 2023 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that we didn't quite meet your expectations this time. Thank you for choosing Gosch Ford Escondido, we hope you will give us the opportunity to serve you again! Mike Tinsley Service Manager

January 31, 2023

Noah was was very knowledgeable thoughogh going over the features of my new truck. The team was great to eork with as well. More

by Anniesmith7711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 31, 2023 -

Aaron Ford of Escondido responded

Thank you for the great review, Annie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Congratulations on your new truck, Annie! Danny Meraz General Sales Manager

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