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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

February 12, 2023

Bill was very courteous and listen to all my comments and concerns. Ricky Durazo also worked with me to find the right price for my budget. More

by Rafa10320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, William Gebbie
Feb 12, 2023 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new purchase, and let William or RIcardo know if we can be of any more assistance! Danny Meraz General Sales Manager

February 12, 2023

Great customer service, met the timeline we needed. Would definitely be going back for future services 👍🏽 More

by t.vane66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah De La Rosa , Danny Meraz, Lisa Clark, Mike Tinsley, Shannon Medina, Armando Castaneda, Eric Ramos, Jerman Rodas, Viktor Mazurenko
Feb 12, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

February 11, 2023

Everyone was very nice and patient. I can be cranky with car shopping and every employee I worked with respected my wishes to complete the sale quickly and painlessly! More

by Kendrakoed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark F. In finance, William Gebbie, Christine Maples, Jake Pool, Marcos Morales
Feb 12, 2023 -

Aaron Ford of Escondido responded

Kendra, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

February 11, 2023

I had a wonderful experience with Jerimy. He was very helpful with what we wanted. Great conversation and we had service with a smile. Thank you so much for you help. Jerimy is the bomb.com More

by kelzdoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Feb 12, 2023 -

Aaron Ford of Escondido responded

Thank you! Jerimy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

February 10, 2023

Great dealership. Always worth the extra drive for good service. I am not a fan of market adjustments, but what are you gonna do if you need a car? More

by thedrewrodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines, Christine Maples
Feb 10, 2023 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new purchase, and let us know if we can be of any more assistance! Danny Meraz General Sales Manager

February 10, 2023

Fixed my bronco with no issues in a timely manner. Definitely recommend this dealership! Thank you! More

by steven.j.lanouette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jamison, Shannon Medina
Feb 10, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to leave our service department a five-star rating. Thank you for choosing Gosch Ford Escondido, Steven. We appreciate your business and hope to see you again soon. Mike Tinsley Service Manager

February 08, 2023

Very friendly , very helpful, very professional, very clean everyone has great attitude, very happy with service. More

by mariomendivel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ortiz
Feb 08, 2023 -

Aaron Ford of Escondido responded

Mario, Thank you so much for your kind words for Luis, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

February 08, 2023

Poor communication, seemingly deliberate confusion, and overall lives up to the dread of taking your car to the dealership. More

by Jseau55789
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Feb 10, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you or call me at 760-208-6690. Mike Tinsley Service Manager

February 07, 2023

Waited for my Ford Maverick for 368 days and ZERO calls, texts, or emails from Gosch Ford Escondido. Forged signature on a purchase order I knew nothing about. Wouldn’t honor Ford’s Military Recognition reb More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Martinez, Ricardo Durazo, Danny Meraz, Carlos Gomez, Denisse Canales
Feb 07, 2023 -

Aaron Ford of Escondido responded

Hello Steve. Sorry to hear about the long wait. I wish we as an independent franchise dealership would have access to Ford's ordering process and decision making. Unfortunaltely we do not and totally understand your frustrations.

February 07, 2023

Great customer service as always. Service Rep and Tech answered all my questions and repairs my car right on time. More

by SOney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Feb 08, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear Shannon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

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