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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

February 15, 2023

I walked into ford today and was greeted by denisse, she was very helpful and she will keep my updated if they find the exact spec I’m looking for. I highly recommend this place and denisse especially. More

by Victoriahasashhh
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Danny Meraz, Denisse Canales
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thanks, Victoria, for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

February 15, 2023

My dealer, Denisse was extremely kind, knowledgeable, helpful and so efficient when helping me find the vehicle and options I was looking for! the dealership itself was extremely clean and welcoming. More

by natealice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, Denisse Canales
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Denisse and our team here at Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

February 15, 2023

Today I came looking for a ford transit. Denisse was my associate, she was knowledgeable in the specs of the car and was able to provide me with more than adequate service. If you are in the More

by Tamer
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Danny Meraz, Denisse Canales
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

February 15, 2023

Sean Sweeney was most helpful and took great pains helping me learn all of the new features and tech on my new Bronco. Fernando was great with helping me get all of the paperwork out the door. More

by dahlsre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Sean Sweeney
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new Bronco, and let us know if we can be of any more assistance! Danny Meraz General Sales Manager

February 14, 2023

Bought a Mach-E from Jerimy who was very informative about the car I was looking at. I enjoyed the low key sells approach and knowledge, it made paying the car easy. More

by Leanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Feb 15, 2023 -

Aaron Ford of Escondido responded

Leanne, Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad Jerimy and our team able to help, and we hope to see you again! Danny Meraz General Sales Manager

February 14, 2023

Sales where great. The service department less than expected. Service needs signage badly, and nobody greeted us in service we wsited over 15 minutes waiting for anybid More

by sas331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
some guy named Deny in service has dropped the ball , Denisse Canales
Feb 15, 2023 -

Aaron Ford of Escondido responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Danny Meraz General Sales Manager

February 14, 2023

Victor was great and kept the time line. I like the way they video all checks on fluid levels and mechanical safety checks. More

by DA 44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Feb 15, 2023 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Viktor met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

February 13, 2023

They have done a good job of showing they care about the customers. I did not feel this was the case several years ago when this dealer was first taken over from Ford of Escondido More

by pspiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Feb 13, 2023 -

pspiegel responded

Well Done Gosch Ford Service Department!

February 13, 2023

Was given a nonsense excuse of why the service department cannot fix the problem! Service writer has never called me back when I’ve left numerous messages for him. I have now been on the phone with support t More

by Davemarker
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure. I think Luis
Feb 13, 2023 -

Aaron Ford of Escondido responded

Good Afternoon Mark, We are truly sorry to hear you are disatified with your latest service. We do appologise that Ford has put the update on hold. We are monitoring to see when the update can be released, however this is the message that Ford has publised in regards to bluecruise updates on Jan 4th, 2023. We understand that it can be frustrating and we hope that this updated that is need to correct your concern will be released soon. Jan 4 2023 Field Service Action 21G01, BlueCruise Installation HOLD Alert - Field Service Action 21G01 to install the BlueCruise feature should not be performed on 2021 Mustang Mach-E or F-150 vehicles at this time. Monitor PTS for updates. Please let me know if there is a good time to talk as I would like to try and fix any outstand concerns that you have. Mike Tinsley Service Manager 760-208-6690

Feb 13, 2023 -

Davemarker responded

It says 2021 models. The support person today said mine should be fixable? My truck is a 2022 and has never worked.

Feb 13, 2023 -

Davemarker responded

My truck is stuck on the 10/09/2022 expiration

Feb 13, 2023 -

Aaron Ford of Escondido responded

Hey Dave thanks for reaching back, I would love to explain this further for you if you have time to talk(please call me at 760-208-6690). BlueCruise Expiration Date Certain F-150 and Mustang Mach-E vehicles may exhibit a concern where the BlueCruise maps are shown as expired in the Sync touchscreen after completing Field Service Action (FSA) 22P08. • New requirements include 10 key cycles + an active FordPass account with VIN activated. • Unsold vehicles will not have FordPass account, expiration cannot be verified • Certain vehicles meet all new requirements, but maps still do not update. Engineering is investigating this concern. Monitor PTS for updates. Yours is not updating when we attepted the repair. We wish to get your vehicle corrected as soon as possible but we are on hold until further notice from Ford. We are sorry that this is the case but are trying our best to get this resolved for you.

February 12, 2023

Great customer service, would recommend Gosch Ford Escondido to anyone interested in a new Ford! More

by swankr2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie, Josh Jamison, Viktor Mazurenko, Julio Juarez, Marcos Morales
Feb 12, 2023 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

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