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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

February 21, 2023

I would give zero stars if I could. They lie and cheat you and don’t care about the customer More

by jabarnia2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Martinez, Ricardo Durazo, Danny Meraz, Josh Jamison, Julio Juarez
Feb 21, 2023 -

Aaron Ford of Escondido responded

Hello. So sorry you feel that way. I do not know who you are and what happened. I would appreciate an opportunity to discuss whatever issue you may have. Look forward to hearing from you.

February 20, 2023

Jerimy was fantastic to work with. We had a great car buying experience and will return to Gosch again. More

by Eddie B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Jerimy Deines
Feb 20, 2023 -

Aaron Ford of Escondido responded

Congratulations on your new vehicle, Eddie! We are so glad that we had the opportunity to work with you, and that Jerimy and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Danny Meraz General Sales Manager

February 20, 2023

SARA in Service is OUTSTANDING (10) The overall Service Dept. and Sales Dept. I DO NOT RECOMMEND TERRIBLE (1) More

by Lalesehamilton
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SARA IN SERVICE IS OUTSTANDING , Danny Meraz, Mike Tinsley
Feb 23, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

February 20, 2023

Super chill, super nice, and very knowledgeable! He helped us find a deal that worked in order to find a car that was perfect for us. More

by Mari.roj1989
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Feb 21, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Danny Meraz General Sales Manager

February 19, 2023

Great help with both gentlemen here at ford of Escondido. Strongly recommend coming here for your car purchase More

by Armando Gutierrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie
Feb 19, 2023 -

Aaron Ford of Escondido responded

Armando, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

February 17, 2023

They are very nice with the costumer, I liked the experience when bought the Maverick. More

by Frank B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Feb 17, 2023 -

Aaron Ford of Escondido responded

Congratulations on the purchase of your new Maverick, Frank! We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Gosch Ford Escondido. Danny Meraz General Sales Manager

February 17, 2023

Lack of communication. They fixed my vehicle but the communication between them and me was very poor. More

by danny63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Medina
Feb 17, 2023 -

Aaron Ford of Escondido responded

Danny, I would like to hear about your visit and get to the bottom. If you have time please call me at 760-208-6690 so we can try and make this right for you. Mike Tinsley Service Manager

February 17, 2023

Horrible. I made an appointment to drop it off on a Wednesday morning to have them check a recall issue (cracked flexplate) and by close of business Friday (3 More

by mjammer0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 22, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

February 16, 2023

William was very helpful and made the process easy and thorough. Explained things really well and helped me come up with solutions. Very thankful! More

by Jose Avalos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thank you, Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

February 16, 2023

My experience with the Gosch Ford of Escondido was was alright. One event in the service department was unsatisfactory. More

by faizmalam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie
Feb 17, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Danny Meraz General Sales Manager

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