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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,336 Reviews
Call Dealership (760) 871-4348

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

March 24, 2023

Fast service, clean waiting area, attentive staff. Offered a quick car wash which was appreciated. More

by kukana01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Mar 27, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

March 24, 2023

Viktor in service was very accommodating and friendly. 2nd appointment was done really quick. I was impressed. More

by cmptgeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Mar 27, 2023 -

Aaron Ford of Escondido responded

Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

March 23, 2023

Very friendly staff. Lyft and Uber shuttles to and from home made the repairs easy. More

by surfrat109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyva,Miguel
Report | Print
Mar 23, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

March 23, 2023

I had to keep in contact for status of service. It took longer than expected More

by TWREED29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
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Mar 24, 2023 -

Aaron Ford of Escondido responded

Thank you for this feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for the delay. Thank you for choosing Gosch Ford Escondido, we hope you will give us another opportunity to serve you! Mike Tinsley Service Manager

March 22, 2023

Coach was phenomenal. I enjoyed my experience. It had been 20 years from my last brand new car. Plus all team members were outstanding as well. More

by erniebpro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hill, Danny Meraz, Rick "Coach" Hill, Armando Castaneda
Report | Print
Mar 22, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Coach and our team, and we look forward to working with you again. Danny Meraz General Sales Manager

March 22, 2023

Knowledgeable dealer who walked me through all of the technical upgrades in the car (went from a 2011 Fusion to a 2019 Fusion. Both the salesman and Funance Manager were great in explaining the various f More

by ssebas1275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill
Report | Print
Mar 22, 2023 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

March 21, 2023

Excellent service as always at Gosch Ford Escondido. Highly recommended for all your Ford needs. The service, sales and parts department are the best! More

by David C.
Recommend Dealer
Yes
Employees Worked With
Tony Salce, Jake Pool
Report | Print
Mar 22, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

March 20, 2023

Great help. Very knowledgeable. They gave me a deal I couldn't pass by. Hello My Mustang!!!!!! More

by Edward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Jerimy Deines, Denisse Canales
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Mar 20, 2023 -

Aaron Ford of Escondido responded

Thanks, Edward, for your feedback on your recent visit to Gosch Ford Escondido. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Danny Meraz General Sales Manager

March 20, 2023

The vehicle was not repaired correctly 3 separate times. Very sloppy work. Trick continued to leak oil a burn on the exhaust. Had to return 4 sperate times to get it fixed. I had to go to Gosch Ford in Teme More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic foreman in Temecula did a good job of helping me get to the funeral as quickly as possible., Mike Tinsley
Report | Print
Mar 23, 2023 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

March 20, 2023

Josh J and George L were excellent to work with. Very informative and had me out on the road in a couple hours. I would highly recommend Gosch to others More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and George
Report | Print
Mar 20, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business, Barry, and hope to see you again soon! Mike Tinsley Service Manager

Mar 22, 2023 -

Barry responded

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