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Aaron Ford of Escondido

Escondido, CA

4.4
2,341 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,341 reviews

April 08, 2023

Jeremy was very helpful and friendly. He made buying a new vehicle as painless as possible. More

by Judoaguilar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Apr 09, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Danny Meraz General Sales Manager

April 07, 2023

Been going to this location for over 29 years Always been satisfied with the service More

by Deetony1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Apr 09, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

April 05, 2023

They were polite and got me am Uber to get home. It wasn't too complicated. More

by Heidijones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Apr 06, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department, Heidi! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

April 03, 2023

By far, the best experience I have ever had purchasing a vehicle. The knowledge Sean had about the vehicle was incredible and his approach was so refreshing. We feel as though we didn't only gain a new v More

by hnoel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
Apr 03, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad to hear that Sean was able to help, and we hope to see you again! Danny Meraz General Sales Manager

April 03, 2023

Most service writers are nice. Held my car for 4-5 days to be be told nothing was wrong although same problems persist. Feel like I was just pushed out and no one took the time to More

by tonyogc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denisse Canales
Apr 06, 2023 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Tinsley Service Manager

April 03, 2023

Poor service, hard to get response to messages. Miguel was excellent and tried his best, unfortunately car was teturned in bad shape after service More

by Aslamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Apr 06, 2023 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

April 03, 2023

What a clean, cozy dealership! I enjoyed all of the individuals that came across my way to make it such a comfortable, smooth experience More

by RP TESLA LOVER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NOAH SANTOURIAN, JESSICA SWENKE, Danny Meraz, Denisse Canales
Apr 04, 2023 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new purchase, and let us know if we can be of any more assistance! Danny Meraz General Sales Manager

April 03, 2023

I have a 19 foot RV on a Ford chassis. I was very happy to find out they were willing to service the vehicle; no Ford dealers in my area (Murrieta) were willing to help me out. The dealers More

by gpc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Apr 04, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

March 31, 2023

Truck was ready when I arrived with my name in the windshield,great customer service, made the process easy! More

by m_smith2275309
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
Mar 31, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

March 31, 2023

Gosch was not prepared for a recall on my truck. I had to ask them about. They did not have the part so they needed to be order. They said the parts would have came 2 fridays ago and I have not he More

by RAWESSEL
Recommend Dealer
No
Employees Worked With
Na
Apr 06, 2023 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

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