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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,336 Reviews
Call Dealership (760) 871-4348

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 21, 2023

Bad Jerman was great. The rest of the service experience was garbage. Service experience was rotten. Poor communication. Two months. More

by sbsargenti@gmail.com
Recommend Dealer
No
Employees Worked With
1
Report | Print
Apr 25, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mike Tinsley Service Manager

April 20, 2023

2 months for a straight forward repair The communication was incomplete and blame put on back order without details More

by cc@daarteng.com
Recommend Dealer
No
Report | Print
Apr 23, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Tinsley Service Manager

April 19, 2023

Denisse is very professional, uplifting, and didn't feel pressured. Hello to my new F 150 platinum More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark in Finance , Mike Tinsley, Jerman Rodas, Denisse Canales, Viktor Mazurenko
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Apr 19, 2023 -

Aaron Ford of Escondido responded

Rick, Thank you! Denisse and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new F-150! Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

April 18, 2023

Nos atendieron muy bien! Denisse nos atendió excelentemente! Esperamos volver pronto por nuestra Explorer!!! See you soon! More

by claulop
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
Report | Print
Apr 18, 2023 -

Aaron Ford of Escondido responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

April 18, 2023

Bill helped me finally pick up my new maverick and he made it a very easy process! Has been very helpful with making sure the truck is still running well for me days after my purchase. THANK YOU BILL! More

by jrichter858
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gebbie, Josh Jamison, Jake Pool
Report | Print
Apr 18, 2023 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

April 17, 2023

My car was done in a timely manner and given back clean. I really like the video they sent when working on a car. More

by lrambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Apr 18, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

April 17, 2023

Very easy to work with. Really like the digital diagnostics link and review. Offered additional advice to ensure safety More

by NOEMAIL3
Recommend Dealer
Yes
Employees Worked With
Luis Ortiz
Report | Print
Apr 18, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

April 17, 2023

Great. Easy, and polite, friendly. Thank you to everyone who helped with such an easy service More

by cjbiggin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Abraham Diaz Marquez
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Apr 18, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

April 16, 2023

I was helped by Denise Canales , a very professional and extremely courteous person. I had no intention of buying a vehicle but both my wife and I were so impressed with her overall knowledge and enthusiasm More

by Javi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Armando Castaneda, Jerman Rodas, Denisse Canales
Report | Print
Apr 16, 2023 -

Javi responded

Thanks for great service.

April 16, 2023

Coach was a great sales man, we bought our car there because of him. Shout out to coach, best service I have received at a dealership. More

by sirmatthews100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill
Report | Print
Apr 16, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with "Coach" and our team, and we look forward to working with you again. Danny Meraz General Sales Manager

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