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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

May 11, 2023

I was extremely disappointed in the fact that I brought my vehicle in for a broken axle bolt which turned out to be a recall that I had no notification of. Something like that could have been catastrophic More

by wking@kitchentuneup.com
Recommend Dealer
No
May 14, 2023 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Tinsley Service Manager

May 11, 2023

The staff were very courteous and accommodating. I highly recommend this dealer for any service your vehicle might need. More

by judith.760
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Viktor Mazurenko
May 12, 2023 -

Aaron Ford of Escondido responded

Judith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

May 10, 2023

Thanks for you attention to customer questions and taking the time to answer promptly. Appreciate the management staff meeting with me as well. More

by mark.fattal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
May 11, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

May 09, 2023

I asked Rick aka "Coach" to find me a specific used vehicle. I wanted a light leather interior like I saw in a photo. He found me the car after 38 days of searching and had it transported from another More

by Mike Steglic
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill, Marcos Morales
May 09, 2023 -

Aaron Ford of Escondido responded

Thanks for your feedback on your recent visit to Gosch Ford Escondido, Mike. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Danny Meraz General Sales Manager

May 09, 2023

Friendly and knowledgeable Fast friendly and knowledgeable. I got an oil change, recall completed and four new tires. The service was fast and a car wash also all was appreciated. Thank you More

by Luan Greco
Recommend Dealer
Yes
Employees Worked With
Mike
May 09, 2023 -

Aaron Ford of Escondido responded

Luan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

May 08, 2023

Service great, however truck didn’t get washed. and I never got a call that tire sensor was in. More

by robertchrisosteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
May 08, 2023 -

Aaron Ford of Escondido responded

Robert, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

May 08, 2023

Mike Clark service advisor was tremendous and Micha was also terrific in helping me with my Ford Mach-e. More

by peteg1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
May 09, 2023 -

Aaron Ford of Escondido responded

Pete, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

May 08, 2023

I had a great experience in the dealership. I’ve arrived at the scheduled time and was met immediately by Viktor. He prepared everything very fast and I went to waiting room. It has complimenta More

by Andrei Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
May 09, 2023 -

Aaron Ford of Escondido responded

Andrei, Thank you so much for your excellent review! We are so glad that Viktor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

May 07, 2023

Sean has sold us our last two trucks. We look forward to seeing him and enjoy his company. He comes highly recommended for anyone interested in buying from Gosch Ford Escondido. More

by Dawhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
May 08, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Sean and our team here at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

May 07, 2023

After the clearing up of a miscommunication, my Service Consultant, Jerman Rodas, stepped up in a big way and took excellent care of me and my vehicle to complete the repair to my fuel door compartment. Th More

by careizaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Jerman Rodas
May 07, 2023 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Escondido, we look forward to having you as a valued customer for many years to come! Mike Tinsley Service Manager

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