
Aaron Ford of Escondido
Escondido, CA
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I was extremely disappointed in the fact that I brought my vehicle in for a broken axle bolt which turned out to be a recall that I had no notification of. Something like that could have been catastrophic my vehicle in for a broken axle bolt which turned out to be a recall that I had no notification of. Something like that could have been catastrophic and I found it myself. I told the service agent that after I found the broken bolt that the brakes on that wheel were squealing. He was dismissive in his response and tone and told me that they were semi metallic and that they make more noise than usual. I explained that i only noticed it right after I found the broken bolt and that it's only from that specific wheel. He then said that it was notated. More
The staff were very courteous and accommodating. I highly recommend this dealer for any service your vehicle might need. I highly recommend this dealer for any service your vehicle might need. More
Thanks for you attention to customer questions and taking the time to answer promptly. Appreciate the management staff meeting with me as well. the time to answer promptly. Appreciate the management staff meeting with me as well. More
I asked Rick aka "Coach" to find me a specific used vehicle. I wanted a light leather interior like I saw in a photo. He found me the car after 38 days of searching and had it transported from another vehicle. I wanted a light leather interior like I saw in a photo. He found me the car after 38 days of searching and had it transported from another city so I can see it and test drive. It was just what I was looking for and we made the deal. More
Friendly and knowledgeable Fast friendly and knowledgeable. I got an oil change, recall completed and four new tires. The service was fast and a car wash also all was appreciated. Thank you knowledgeable. I got an oil change, recall completed and four new tires. The service was fast and a car wash also all was appreciated. Thank you More
I had a great experience in the dealership. I’ve arrived at the scheduled time and was met immediately by Viktor. He prepared everything very fast and I went to waiting room. It has complimenta I’ve arrived at the scheduled time and was met immediately by Viktor. He prepared everything very fast and I went to waiting room. It has complimentary WI-FI and table to work on. Snacks and coffee were available. Service was performed in a timely manner, the process was transparent. The overall experience was great! More
Sean has sold us our last two trucks. We look forward to seeing him and enjoy his company. He comes highly recommended for anyone interested in buying from Gosch Ford Escondido. We look forward to seeing him and enjoy his company. He comes highly recommended for anyone interested in buying from Gosch Ford Escondido. More
After the clearing up of a miscommunication, my Service Consultant, Jerman Rodas, stepped up in a big way and took excellent care of me and my vehicle to complete the repair to my fuel door compartment. Th Consultant, Jerman Rodas, stepped up in a big way and took excellent care of me and my vehicle to complete the repair to my fuel door compartment. The Service Manager, Mike Tinsley, was completely professional in handling my needs and personally involved himself in getting the part that I needed for my repair. Kudos to Jerman and Mike for their professionalism and attention to detail. Much appreciated. Charles Areizaga, Commander, U.S. Navy (Retired) More