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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

June 13, 2023

My service experience was great! They addressed and resolved my concern. They treated me nice and were very respectful. Thank you guys 👍 More

by Rich Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Matt Gosch, Mike Tinsley, Jerman Rodas, Viktor Mazurenko
Jun 13, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

June 13, 2023

I was satisfied with my experience and service that I received in the Parts department, James and Jake were both very helpful More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seiber, Jake Pool
Jun 14, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

June 13, 2023

Excellent customer service and extremely friendly. Not pushy but very kind. I would definitely come back More

by DiMad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
Jun 14, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

June 13, 2023

The evaluation I was given at the dealership for repairing the A/C system in the cab of my e450 Ford cutaway van microbus R/V. was completely false. I was told Gosch could not repair it because the More

by Jim in San Diego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viktor Mazurenko
Jun 17, 2023 -

Aaron Ford of Escondido responded

Thank you for your review, Jim. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

June 12, 2023

William was awesome and helped us get a good deal on our dream car. We thought we were leaving with a 2020 and left with a 2023 explorer! More

by Destynepeppeard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie, Armando Castaneda
Jun 13, 2023 -

Aaron Ford of Escondido responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Explorer! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager

June 12, 2023

Actually showed up on the wrong date. Squeezed me in. Very satisfied. Kept me informed thru the process. More

by larpar50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Jun 13, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

June 12, 2023

Everything went smoothly. I got updates when needed and had no issues. My wife enjoyed the service provided More

by roboherm
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Jun 13, 2023 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

June 09, 2023

Mark W. was friendly and helpful! He went the extra mile to make our experience positive! More

by Mattersfam9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark W. , Abraham Diaz Marquez
Jun 09, 2023 -

Aaron Ford of Escondido responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager

June 09, 2023

I was very pleased with my service and Vincent and Miguel were fantastic. I had taken my car to another dealership and certain things I wanted done were not and I knew that I would need to bring it Gosch For More

by debiflake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent and Miguel
Jun 11, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

June 09, 2023

Great service and communication on fulfilling what my needs were for the vehicle. The only thing is that I have a recall and it wasn't clear on how I was going to be scheduled or told how that was going More

by PHILIPSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Jun 11, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Mike Tinsley Service Manager

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