Back

Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
765 Reviews

1983 Hamner Ave

Norco, CA

92860

Directions

By Type

Showing 765 reviews

November 06, 2023

I went in with a simple question about trading in my vehicle. I knew what I wanted in my next car but did not a specific car in mind. I spoke with Miguel and he had an answer to my question and a vehicl More

by Lani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIGUEL MARTINEZ, ALBERT KUMAR
Nov 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Lani, it's fantastic to know that Miguel was able to assist you in finding the perfect Grand Cherokee 4xe at Aaron Chrysler Dodge Jeep Ram. We appreciate your patience during the process and are delighted that you're happy with your new car!

November 05, 2023

Probably the worst car dealership I’ve ever dealt with. If I could give a "0" rating, I would. Nothing but lies and dishonest promises. After negotiating a price for the Jeep Grand Cherokee L, I was forced More

by Jeffrey L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ALLAH (MOE) AZAD, MIGUEL MARTINEZ
Nov 14, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Jeffrey, I'm really sorry to read about your experience. This is not the level of service we aim for and it's clear that we've let you down. We take allegations like this very seriously and would appreciate the opportunity to look into what happened here further. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

November 02, 2023

I follow my service advisor Max, When he left , I left , when he came back I came back. I drive fifth miles to go to Aaron. This is my sixth jeep. The last on lasted twelve years because of Max. More

by Mayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max my service advisor
Nov 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to know that Max's service keeps you coming back to Aaron Chrysler Dodge Jeep Ram! It's great hearing how much trust and confidence you have in him. Here’s hoping your new Jeep serves you well for many more years!

Nov 03, 2023 -

Mayor responded

I’m glad to know that you appreciate Max as much as I do.. by the way, it’s 50 miles. Keep up the good work. Dan

Nov 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for making the trip to work with us, Dan!

November 01, 2023

After having a not good experience, Donavan reached out to help resolve the problem. He ordered the part, scheduled me to come in, and Max took care of my car fast! More

by THURMANITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 01, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that Donavan and Max were able to turn your experience around at Aaron Chrysler Dodge Jeep Ram. Thanks for giving us the opportunity to make things right!

November 01, 2023

Nathan took great care of my car needs and also quoted me for future maintenance services that are needed for my vehicle More

by nicoleungaro1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Espino
Nov 01, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Nicole, it's great to know Nathan was able to assist with your car needs at Aaron Chrysler Dodge Jeep Ram. We look forward to helping you out with future maintenance services too!

November 01, 2023

Great customer service, love the coffee machine and uber service that Aaron dodge provides. Lorena was very attentive and communicative throughout the entire process. More

by RMONTOYA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Nov 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to know you enjoyed our customer service and amenities at Aaron Chrysler Dodge Jeep Ram. Your kind words about Lorena's attentiveness will surely be passed along! Thanks for the review.

November 01, 2023

Oscar was very helpful and friendly 😊 definitely would go back to him for my service! More

by JENNIFERENCISO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for the review, Jennifer! We appreciate the kind words about Oscar and hope to see you again at Aaron Chrysler Dodge Jeep Ram!

November 01, 2023

I had an excellent experience during my Pacifica Hybrid lease, and I wanted to share my appreciation for Ravi and Ramin. They were both instrumental in making the leasing process smooth and hassle-free. Fr More

by Chris Morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi BHALLRU, RAMIN ANSARI
Nov 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Ravi and Ramin made your leasing process smooth at Aaron Chrysler Dodge Jeep Ram. We appreciate you sharing this positive experience with us!

November 01, 2023

Did a remote deal with Aaron for my Pacifica Hybrid and everyone that I spoke with was so straightforward, respectful and professional. Justin especially was such a pleasure to work with, from our first ca More

by Daryl Conui
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Johnson, JUSTIN ZAMORA, ANGIE CIBRIAN
Nov 14, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Daryl, we are glad to know that Justin and our team at Aaron Chrysler Dodge Jeep Ram were able to assist you. We'll take note of your feedback regarding online pricing for future improvements. I'd like to step in to see if I can help clear up any remaining confusion. If you are willing, please reach out to me when you are available. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

October 31, 2023

Michele Vickrey was great to deal with. She took care of everything. Her customer service is top notch. More

by reynoldsrap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Vickrey
Oct 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know Michele provided top-notch service during your visit at Aaron Chrysler Dodge Jeep Ram. Thanks for the positive feedback!

...
6
...