
Aaron Chrysler Dodge Jeep Ram
Norco, CA
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The service I received from the Aaron CDJR service department was great. My service advisor Lorena Galeana was a pleasure to work with. Lorena was able to get my truck checked in quickly and communica department was great. My service advisor Lorena Galeana was a pleasure to work with. Lorena was able to get my truck checked in quickly and communicated the progress of my truck throughout the day. I would definitely contact Lorena in the service department for any future repair needs. More
Mena Gendi was EXTREMELY helpful and was able to not only help me get ride to and from the dealership, but also help with quotes for tires as well. Very professional and was able to get things taken care of help me get ride to and from the dealership, but also help with quotes for tires as well. Very professional and was able to get things taken care of very quickly. Thank you! More
My 3500 Ram had a recall for high pressure fuel pump and tailgate latch. Max from this dealership reached out in approx. 2 weeks advising parts were available. Scheduled an appt. at my. convenience. My Ram tailgate latch. Max from this dealership reached out in approx. 2 weeks advising parts were available. Scheduled an appt. at my. convenience. My Ram demonstrated a code for engine check, I contacted Max and he got my truck in early, managed the code and performed warranty work. Max demonstrated great customer service! More
Dealt with a salesman, a closer, then with the general manager. The general manger was antagonistic and condescending. Unbelievable that an owner of a dealership would employ such a disrespectful individu manager. The general manger was antagonistic and condescending. Unbelievable that an owner of a dealership would employ such a disrespectful individual. Getting ready to purchase a car within the next few days; glad our deal didn’t go through. More
Very shady dealer. Expect them to try and pull all the tricks in order to fatten their bottom line, and sometimes borderline illegally. They won't honor their advertise Expect them to try and pull all the tricks in order to fatten their bottom line, and sometimes borderline illegally. They won't honor their advertised price. Will try and play every single game to make an extra buck, i.e. undervalue trade-in, dealer financing, financing addendum, which is illegal, and another form of market adjustment, make you wait and wait and wait, must insist on test drive, extended warranty. Basically the whole shebang and if you don't bite on at least one, they will magically just say it was just sold.... More
Stay away from this dealership. Worst dealership I have ever dealt with. When they are trying to sell they keep calling and calling. But once there is an issue they will not call b Worst dealership I have ever dealt with. When they are trying to sell they keep calling and calling. But once there is an issue they will not call back. Have been calling the pst 2 weeks. Left voicemails, left messages with other employees, sent emails and they just won't call back. More
I retracted from the Google review, the managers tell their salesman to offer anything just to make the sale, and when is time Honor their lies (no payments for 90 days) and they go fast through the pape their salesman to offer anything just to make the sale, and when is time Honor their lies (no payments for 90 days) and they go fast through the paperwork so you don't catch it. Now my wife is getting slammed with late payment notices and when she called the dealer this guy name Moss one of the managers we talked to about this a month ago and told us he would take care of it, told my wife, he suggested she make her payments, this place used to be called Brownning Dodge they had the worst costumer service, they changed the name but that's all they changed, same xxxxty service. Now I know why I never went back. Anyway be careful in this place, they smile till they make their sale. After that they don't G.A.F. More
I had to drive over 86 miles to visit this dealership. I am a veteran who has served my country and I have never seen such bad service. The sales manager was dishonest which bordered on fraudulent. They k I am a veteran who has served my country and I have never seen such bad service. The sales manager was dishonest which bordered on fraudulent. They keep none of their promises. It felt like buying a car during the eighties, so much deception, so much deflection. I would never buy a car from them again and would never ever recommend this dealership to anyone. I plan to file a complaint to the better business bureau that is how upset and disappointed I am with this treatment. My name is michael More