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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
759 Reviews

1983 Hamner Ave

Norco, CA

92860

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Showing 759 reviews

October 05, 2024

Jhony the manager will provide you exceptional service, they will make sure you get treated like family and get the right thing. More

by Omarahsan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manjit Singh, Ravi BHALLRU, ALLAH (MOE) AZAD, EHSANULLAH AZAD, JALIL AHMADI, RAMIN ANSARI, OMAR ALIMARI, NABIL ZEIN, ALBERT KUMAR
Oct 07, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to hear that Jhony and the team at Aaron Chrysler Dodge Jeep Ram made you feel like family while providing exceptional service. Thank you for sharing your experience with us!

September 05, 2024

BEWARE prices aren't as advertised . ..DEALER ADD ONS $4500 (alarm , ceramic coat , some windshield garbage ?) Saw the car online Saturday,I emailed to see if it was still available wh More

by Leo Terry
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
TED ESTEL
Sep 14, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Leo, I'm sorry to hear about your experience with the additional charges and miscommunication regarding pricing. We strive for transparency and it's disappointing that we fell short here. If you're open to discussing this further, please reach out to me directly at your convenience. Thank you, Jhony Naime - General Sales Manager - (858) 933-4615 - bassan.naime@aaroncdjr.com

August 24, 2024

I brought my truck in for a diagnostic after receiving some poor service from a non-dealership mechanic. I made an appointment and agreed with the service manager that it would be 2 to 4 hours of work for More

by Face
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some guy who I don’t think works there Houstan
Sep 04, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and frustration you experienced with our service scheduling. We understand how important your time is, and it’s clear we missed the mark here. We'd like to discuss a more convenient solution for you moving forward. Please reach out at your earliest convenience so we can make this right. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

Sep 04, 2024 -

Face responded

Thank you for your professional reply, I’ll take you up on your offer and give you a call. Thanks

August 08, 2024

If I could give it 0 stars I would. Worst dealership I’ve ever been to. Within a month of buying my car the trunk broke. They claimed to have fixed it. Broke again a month later. The se More

by sher22r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service center
Aug 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

This feedback is very concerning to receive. We strive for efficient and reliable service, so it's disappointing to hear about the issues with your trunk repair and the subsequent miscommunication. Please reach out directly so we can address these concerns more thoroughly and ensure everything gets resolved properly. Thank you, Jhony Naime - General Sales Manager - (858) 933-4615 - bassan.naime@aaroncdjr.com

July 11, 2024

Excellent Service quick check in fast service . Michelle was extremely helpful and courteous and very detailed More

by Tinker4bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 12, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to hear that Michelle provided you with excellent and detailed service at Aaron Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

July 10, 2024

If you like to play Russian Roulette with your credit this is the place to go. They take your trade and almost two months later give nothing but excuses for why they have not paid off the trade. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike probably not real either as name not on list, JALIL AHMADI
Jul 22, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Paul, this is very concerning to hear. We strive for timely and transparent transactions, so I apologize for any delays you've experienced. Please reach out directly so we can address this issue promptly. Thank you, Jhony Naime - General Sales Manager - (858) 933-4615 - bassan.naime@aaroncdjr.com

May 10, 2024

Tommy is the best 5 stars. I buy all my vehicles from him and recommend him to anyone in the market for a vehicle. More

by BjK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Pollard
May 10, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know that Tommy has been able to assist you with all your vehicle purchases at Aaron Chrysler Dodge Jeep Ram. Thanks for the recommendation and 5-star review!

May 08, 2024

I drove up from San Diego only to find out the truck I was coming to pick up was sold a hour before I arrived . I received a call asking if I was going to make my appointment at 11am but no call that the More

by ramless
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ALL OF THEM
May 15, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your experience. It's certainly not our intention to have anyone make a long trip for nothing, and I apologize if we fell short in communicating with you effectively. We'd like the opportunity to discuss this further and see how we can improve things moving forward. Please feel free to reach out at your earliest convenience - thank you, Shadi Abdelhadi – General Manager – (951) 271-4040 – shadi.abdelhadi@aaroncdjr.com

May 06, 2024

Tommy was amazing made the whole process easy and was very informative. I recommend if your in the market for a new vehicle come see him! More

by franciscobenitez2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
May 06, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Francisco, we're delighted to know Tommy made your car-buying process easy and informative at Aaron Chrysler Dodge Jeep Ram. Thanks for the recommendation!

April 30, 2024

The Service Department was excellent. David was a great help to us. We took our 2020 Dodge Ram 2500 in for 2 Recalls. They had this done for us in 2 hours. The Dealer we purchased the tr More

by Carol Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and others in the Service Department
May 01, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Carol, it's fantastic to know that David and our Service Department at Aaron Chrysler Dodge Jeep Ram were able to assist you efficiently with your recalls. We appreciate the positive feedback and look forward to helping with any future needs!

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