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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
761 Reviews

1983 Hamner Ave

Norco, CA

92860

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Showing 761 reviews

December 31, 2024

Wes Warren was our sales guy and he is the reason we bought a car here. He was super helpful and I would highly recommend h to any of our friends or family! This dealership is lucky to have him! More

by Joythacker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Warren
Jan 02, 2025 -

Aaron Chrysler Dodge Jeep Ram responded

Joy, thank you for the fantastic feedback! We're delighted to hear Wes made your experience at Aaron Chrysler Dodge Jeep Ram so positive. We appreciate your recommendation and look forward to serving you in the future!

December 28, 2024

Wesley and Javier were very polite and very informative to all questions we had to any vehicle we had. Had wonderful connection with us and high recommend them. More

by ximenagonzalez76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Warren
Dec 30, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback, Ximena! We're delighted to hear that Wesley and Javier provided such informative service at Aaron Chrysler Dodge Jeep Ram. Your recommendation means a lot to us, and we look forward to assisting you in the future!

December 22, 2024

With the help of Amber, Johnny and Ravi, I got a Jeep Wrangler 4xe! After visiting other Jeep dealers, it was Amber who had us come back again. She's new to the car business, not even listed on this webs More

by Michael M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber, Johnny, Ravi
Dec 23, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Michael, thank you for sharing your experience with Amber, Johnny, and Ravi at Aaron Chrysler Dodge Jeep Ram! We're delighted to hear they made the process smooth and enjoyable. We appreciate your support and look forward to seeing you again in the future!

December 13, 2024

They went over and beyond to help me. The service writer made sure my needs were met. More

by Rebelsracing33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Our Aaron Chrysler Dodge Jeep Ram team strives to go the extra mile for all our clients, so your feedback makes our day! Thank you!

December 05, 2024

Bought a used car from them less than a month ago. A/C wasn't working so they promised to have it fixed like new. Even put on the contract. They must have done exactly as we feared and just charged it More

by JSomebody
Recommend Dealer
No
Employees Worked With
yunior
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience with the AC issue. We strive for transparency and quality in our services, so it's concerning to learn that this wasn't reflected during your purchase. We'd like the opportunity to address this situation and find a resolution for you. Please reach out to me directly at your convenience. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

December 05, 2024

3 hours for an oil change. After making an appointment is unacceptable! I will not be back… More

by Jimdauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I am sincerely sorry to hear about your experience and the extended wait time for your oil change. We will be sure to discuss this with our team to improve our efficiency for the future. If there is any additional information that you would like to provide, we would be happy to discuss it with you. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

November 26, 2024

Working with Wesley Warren was a pleasure. He made the deal painless. Call him for your Jeep needs. More

by tono_thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Warren
Nov 27, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Thomas, thank you for leaving Aaron Chrysler Dodge Jeep Ram a five-star review and giving a shoutout to Wesley! We hope you enjoy your Jeep!

November 09, 2024

I contacted this dealership based on the discounts and rebates they had to offer on the Jeep vehicles. I was trading in a Hyundai with significant negative equity. I was contacted by multiple people durin More

by xtrmdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General Manager
Nov 15, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience and the confusion during the process. It's disappointing that things didn't go smoothly, especially with communication and advice given. If you'd like to discuss this further or have any questions, please feel free to reach out directly. Thank you, Jhony Naime - General Sales Manager - 951-597-2288 - bassan.naime@aaroncdjr.com

Nov 18, 2024 -

xtrmdad responded

Jhony Although I appreciate your response, I have made several attempts to reach out to you by Phone, Email, and Text. It does not appear that you want to discuss any sort of resolution to the matter.

Dec 01, 2024 -

xtrmdad responded

Update: GM reached out and said he would help. Asked some questions and after the ran my credit 4 times he no longer responds to my texts. Very poor customer service that starts at the top.

November 06, 2024

Customer service is subpar. My vehicle took over a week to be serviced without any update by service department. It took me 3 times to contact them for updates. Will not be retu More

by Brianargumosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Service Manager, Stephen Photopulos
Nov 15, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Brian, I'm sorry to hear about your experience with our service department. We strive for timely communication and it's clear we fell short here. I would appreciate the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your convenience. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

October 31, 2024

Had a terrible experience trying to buy a new jeep. Spoke with them on the phone and by text were I have in writing that they will sell me the Jeep for the Net cost on the dealerships page without the More

by D. Mishaga
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mary, Marne and Service manager
Nov 05, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your frustrating experience. We strive for transparency and it's concerning that this wasn't reflected during your visit. I would like to address this issue personally, so please reach out when you have a moment. Thank you, Jhony Naime - General Sales Manager - 951-597-2288 - bassan.naime@aaroncdjr.com

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