Back

Aaron Chevrolet

Lake Elsinore, CA

4.6
739 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
Contact Dealership

31201 Auto Center Dr

Lake Elsinore, CA

92530

Directions

By Type

Showing 739 reviews

August 10, 2024

Dropped off my 2020 2500HD Duramax Truck for warranty work. A month later I call them to find out what is going on, they tell me my engine is in pieces on the ground and did this without my approval. GM More

by Carl Pires
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Aaron Chevrolet responded

Carl, this situation is very concerning and certainly not the level of service we aim to provide. I apologize for any miscommunication or inconvenience you've experienced and encourage you to please reach out directly so we can discuss a resolution. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 09, 2024

One of the easiest purchases I have made in a long time. Can’t wait to purchase more vehicles from Alonso. More

by matt@outsourceucc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Alonso made your purchase experience smooth at Aaron Chevrolet in Lake Elsinore. Thanks for the positive feedback, and we look forward to assisting you with future vehicle purchases!

August 06, 2024

Taylor was great. Very professional and accommodating. I’m not too stoked about the fact that Aaron Chevy decided not to honor the contracts that were made with cu More

by NSTORVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Aaron Chevrolet responded

NSTORVIS, thanks for the shoutout to Taylor and our team at Aaron Chevrolet in Lake Elsinore. We appreciate your understanding regarding the transition and are here if you need anything!

August 06, 2024

We arrived a bit early for our appointment but Rickuy took care of us right away. I was worried about another appointment I had made but my oil change was done with the galf hour. Then when I was payin More

by LIZM3519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 07, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that our amazing team at Aaron Chevrolet in Lake Elsinore provided such efficient and friendly service. We look forward to serving you again!

August 06, 2024

Very helpful and patient salesmen. Made sure I got the car I wanted. Thank you. More

by atanch07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Aaron Chevrolet responded

We can't thank you enough for your support of Aaron Chevrolet in Lake Elsinore. We hope to see you again down the road!

August 05, 2024

The dealer ship is old and outdated. The waiting area is outdated , there are no snacks, the TV service provider is horrible. I wish the lobby/ waiting area looked and felt more like Cro More

by rj.hew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

We appreciate your feedback and are sorry to hear that our facilities did not meet your expectations. We strive to provide a comfortable environment for all of our guests, so we will take this into consideration as we look at future improvements. If you have any other suggestions or concerns, please feel free to reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 04, 2024

I was quoted a price two days before my appointment day. Then on the day the work was performed I was charged an additional $75.00 with out them first verifying that the price increase was OK to proceed wit More

by JIMBREECHPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

We apologize for the unexpected price increase you experienced. Clear communication is important to us, and it's concerning that this wasn't handled properly. We'd like to discuss this further with you and make things right. Please reach out at your convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 04, 2024

Kudos to my salesman and the business office, however they promised me a auto detail which was sub par especially in the interior. Also due to my keys being misplace they were a week plus overdue on me More

by jesjr15
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
Aug 06, 2024 -

Aaron Chevrolet responded

Thank you for your feedback. We're glad to hear our salesman and business office met your expectations, but we're sorry about the issues with the auto detail and key delay at Aaron Chevrolet in Lake Elsinore. We'll work on improving these areas to better serve you next time!

August 03, 2024

I had a great experience, found my leak and ordered the parts and had me out the next day! More

by Mike Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Aug 05, 2024 -

Aaron Chevrolet responded

We are so happy that our Aaron Chevrolet in Lake Elsinore team fixed the leak and earned your five stars. Thanks, Mike!

August 03, 2024

Excellent customer service. Service employee Faisal was excellent. Thank you. Word 11, word 12, word 15. Should get rid of this 15 word minimum. LOL More

by actgsvsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Aug 05, 2024 -

Aaron Chevrolet responded

Thanks for the shoutout! We're glad Faisal and our team at Aaron Chevrolet in Lake Elsinore provided excellent service. We appreciate your feedback!

...
24
...