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Aaron Chevrolet

Lake Elsinore, CA

Overview
Employees
Reviews
Vehicles
4.6
664 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 664 reviews

August 05, 2024

The dealer ship is old and outdated. The waiting area is outdated , there are no snacks, the TV service provider is horrible. I wish the lobby/ waiting area looked and felt more like Cro More

by rj.hew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Aaron Chevrolet responded

We appreciate your feedback and are sorry to hear that our facilities did not meet your expectations. We strive to provide a comfortable environment for all of our guests, so we will take this into consideration as we look at future improvements. If you have any other suggestions or concerns, please feel free to reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 04, 2024

I was quoted a price two days before my appointment day. Then on the day the work was performed I was charged an additional $75.00 with out them first verifying that the price increase was OK to proceed wit More

by JIMBREECHPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Aaron Chevrolet responded

We apologize for the unexpected price increase you experienced. Clear communication is important to us, and it's concerning that this wasn't handled properly. We'd like to discuss this further with you and make things right. Please reach out at your convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 04, 2024

Kudos to my salesman and the business office, however they promised me a auto detail which was sub par especially in the interior. Also due to my keys being misplace they were a week plus overdue on me More

by jesjr15
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
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Aug 06, 2024 -

Aaron Chevrolet responded

Thank you for your feedback. We're glad to hear our salesman and business office met your expectations, but we're sorry about the issues with the auto detail and key delay at Aaron Chevrolet in Lake Elsinore. We'll work on improving these areas to better serve you next time!

August 03, 2024

I had a great experience, found my leak and ordered the parts and had me out the next day! More

by Mike Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
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Aug 05, 2024 -

Aaron Chevrolet responded

We are so happy that our Aaron Chevrolet in Lake Elsinore team fixed the leak and earned your five stars. Thanks, Mike!

August 03, 2024

Friendly and knowledgeable advisors. The wait time was kept to a minimum. Very clean store. Over all was a great experience, communication was there, and recommendations were explain. Wi More

by juarez_nury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Aaron Chevrolet responded

We're delighted to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore. Thank you for the kind words and we look forward to seeing you again!

August 03, 2024

Excellent customer service. Service employee Faisal was excellent. Thank you. Word 11, word 12, word 15. Should get rid of this 15 word minimum. LOL More

by actgsvsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
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Aug 05, 2024 -

Aaron Chevrolet responded

Thanks for the shoutout! We're glad Faisal and our team at Aaron Chevrolet in Lake Elsinore provided excellent service. We appreciate your feedback!

August 02, 2024

I received excellent service at a fair price in a reasonable timeframe from friendly and courteous employees. More

by dmdickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
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Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore! Thanks for sharing your positive feedback.

August 02, 2024

Briana was easy to work with. She communicated throughout the service and gave updates on the progress of the my vehicle. More

by GREG@PEAKSEASONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
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Aug 02, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're glad to hear Briana kept you informed and made the process smooth at Aaron Chevrolet in Lake Elsinore. We appreciate your feedback!

August 02, 2024

Briana was very helpful and knew her stuff. I have been with you since Lake Chevrolet and 5 cars still with you all as Aaron Chevrolet. I love the honesty and sense of urgency they have to get More

by dgreenoge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Briana and the team at Aaron Chevrolet in Lake Elsinore continue to earn your trust with their honesty and efficiency. Thanks for sticking with us through the years, even if we need to work on our snack game!

August 02, 2024

So the dealer was so helpful. My advisor was Faisal and he was amazing. Very responsive and kept me in the loop at all times. My truck is always taken care of the way I l More

by TODDCAREY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Aaron Chevrolet responded

Todd, we're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore provided such excellent service. Thanks for sharing your positive experience!

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