AX Auto Inc.

Arham and Alexjandro were extremely helpful and transparent. I would definitely buy from them again! transparent. I would definitely buy from them again! More

Very good service would buy from here again :) got me approved with my not so good credit approved with my not so good credit More

Saw a vehicle online and drove down. Vehicle was better than the pictures and the staff was patient and helped me purchase my new 2016 Mercedes S550. Ask for Peter and Khan they took car Vehicle was better than the pictures and the staff was patient and helped me purchase my new 2016 Mercedes S550. Ask for Peter and Khan they took care of me. They even delivered the vehicle next day to my home for free More

Muy buena atención y amabilidad en el trato. Te hace sentir en familia con la atención Mikael Te hace sentir en familia con la atención Mikael More

I have not had any contact with them since I made an inquiry. Never heard from them. inquiry. Never heard from them. More

I never got a response after inquiry. Only an automated response saying that someone would reach out to me. But no one did Only an automated response saying that someone would reach out to me. But no one did More

We purchased a vehicle from this dealership and upon delivery it had a coolant light on. The tires rubbed due to the aftermarket suspension that was not disclosed and the lights were pointed directly a delivery it had a coolant light on. The tires rubbed due to the aftermarket suspension that was not disclosed and the lights were pointed directly at the ground so it was impossible to drive at night. We took the vehicle to the Infiniti dealership they had to replace a coolant sensor and reservoir, they said that the auxiliary battery was dead and needed to be replaced, they said that the 22 inch rims that were on it and the lowered suspension were the reasons why the tires were rubbing so we need a new rims and tires, they also said that the lights were adjusted up as far as they could and they cannot adjust them up further. New suspension was going to be $8000. We brought all of this to the attention of the dealership and they said there is absolutely nothing that they can do. It has been 45 days we still do not have a title the dealership won’t speak to us so we are going to proceed with legal action. Buyer beware do not buy from this dealership. More

I WOULDN'T RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY! The car-buying process itself went smoothly, Karen was helpful and made purchase easy. However, that was the only positive part of this entire experi The car-buying process itself went smoothly, Karen was helpful and made purchase easy. However, that was the only positive part of this entire experience. Within the first month of ownership, the car I purchased has caused the following issues: broken seat motor, cylinder 1 and 5 misfire, faulty air intake, wheels were mounted to the car incorrectly, and the transmission needs $4,000 of work due to a faulty throw out bearing that has caused considerable damage long before I purchased the car. Does any of this sound like a vehicle that passed the advertised rigorous 150-point inspection? I don't think so. Also, I was sold an extended warranty when I purchased my vehicle, I've had extended warranties on my previous 2 cars. Come to find out, AX Autos sold me a warranty that my car is EXCLUDED from!! The warranty contract specifically denies coverage to vehicles with rebuilt titles. Since AX Autos specializes in selling rebuilt cars, you would think they would at least sell you a warranty that covers such vehicles. It's hard to believe that they didn't know they were selling unusable warranties. I can only imagine how many other people have been sold warranties that are useless, and will be completely uncovered when a mechanical fault occurs. I've been trying to get a hold of the general manager at AX Autos to process the cancellation of this extended warranty; countless phone calls and messages left, in-person visits, and emails later and I still can't get in contact with the person in charge. How can you manage a dealership and also be completely unreachable? If you're looking to purchase a used car, look far, far, FAR away from AX Autos. I paid over $15,000 to purchase headache after headache. Run away! More

The vehicle shows 14,000 miles but Carfax shows it has 24000 miles very sad untruthful 24000 miles very sad untruthful More

DO NOT BUY FROM THIS COMPANY! I bought the car 9/16, took for emissions 9/20 (it failed even though I was assured there was nothing wrong) , brought car back to be serviced 9/21. My car is still in the shop for emissions 9/20 (it failed even though I was assured there was nothing wrong) , brought car back to be serviced 9/21. My car is still in the shop (today is 10/4). I was given a loaner car....however they stated someone wanted to purchase it and would drive a new one out to me to switch....but when they got here the 1st loaner wouldn't start (not the battery bc it cranks but doesn't start) . So they were about to sell ANOTHER bad car. They sent out two more people to work on it in my driveway all day....only to leave it in my driveway without even a word to me. The owner was here as well and did not speak to me at all. The car has been here 3 days so far. IF YOU BUY A GREY 2012 HONDA CIVIC FROM THEM, JUST KNOW IT WAS BROKEN DOWN IN MY DRIVEWAY RIGHT BEFORE YOU PURCHASED IT. I have requested a full refund and just them to keep the Caliber I purchased bc I have absolutely no faith that they will give me my car in drivable condition. I am filing a report with the BBB. STAY AWAY FROM THIS COMPANY!!!! TELL EVERYONE YOU KNOW!! More