ARC Auto Store
North Kansas City, MO
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Good place , Quick , had a good experience all the way Thur . From our salesman Justin all the way to finance with Tim good people to work with Quick , had a good experience all the way Thur . From our salesman Justin all the way to finance with Tim good people to work with More
Courteous, efficient, and knowledgeable, helpful Our initial contact was via car gurus. Had a text responding to an inquiry from me for more info. It was professional, informative, and not pushy. Our initial contact was via car gurus. Had a text responding to an inquiry from me for more info. It was professional, informative, and not pushy. We decided we were interested in the vehicle so called on phone for appointment to see the vehicle. When we arrived at the dealship, Brian had the car parked in front of the building, running to cool off inside of car (it was one of those 100 degree days) and ready for a test drive. Test drive was quite nice, Brian was very friendly and informative as we drove and upon return while determining whether we were going to buy. No pressure from him. We bought the car. He was very efficient with the paperwork process. Ultimately he changed license plates, helped us connect phones to Bluetooth, and set Nav system to direct us home in Topeka. I recommended him to our daughter and son-in-law. Would recommend him and the dealership to anyone looking for a vehicle. Ask for Brian. More
Happy buyer friendly dealer My wife and I were looking for a car, a friend recommend ARC dealership, we were a little hesitant because of what we heard about salesperson ( pushy My wife and I were looking for a car, a friend recommend ARC dealership, we were a little hesitant because of what we heard about salesperson ( pushy and lie) But when we went to ARC dealership in Missouri we met Salesperson Michael was not pushy, he told us all about cars and work with us and our needs!! Even when you bought there is a follow up if we happy with our car!! Way to go ARC specially Michael the salesperson !! More
Very Friendly, Fast Honest Service We researched the car online ahead of time. We went in and the salesman Miles was very nice. He was very helpful. Took lots of time answering all of o We researched the car online ahead of time. We went in and the salesman Miles was very nice. He was very helpful. Took lots of time answering all of our questions . He made the buying process very simple and fast. I would recommend him to anyone. More
My first time with ARC Auto I first called ARC Auto for help, info just a little of orientation since it was my first time buying an auto from a dealer, the nicest man answered t I first called ARC Auto for help, info just a little of orientation since it was my first time buying an auto from a dealer, the nicest man answered the phone Mike, he made an appnt with me. When I arrived he was the sweetest greeted me at the door, provided drinks and popcorn for my husband, child and I.. He answered all my questions, he even came in on his day off to help me through some struggles I was having. Mike was the best. I enjoyed every step and still do, he is quick to call me or text me with any concerns and I love it... thank mike More
Flexible and Willing to Follow-Up on Unforeseen Issue My car purchase went very smoothly with Mike "Miles" Liles. I did not feel pressured or taken advantage of in any sense. There is a minor issue with My car purchase went very smoothly with Mike "Miles" Liles. I did not feel pressured or taken advantage of in any sense. There is a minor issue with the car that the dealership is working with me on, and knowing they stand behind their product should give you confidence in your purchase. Another aspect that I appreciated was that during the buying process there were not any "surprise" fees. Finally, I wasn't grilled about buying extras (like maintenance packages or upgrades) I didn't need. It's worth a trip -- even if you live south of the river! More
Excellent product, Easy buying process I found exactly the right car I was looking for on Autotrader, made contact with Mike Liles, came and drove it and bought the car. Mike was easy to w I found exactly the right car I was looking for on Autotrader, made contact with Mike Liles, came and drove it and bought the car. Mike was easy to work with, got the paperwork in order easily and made my buying experience very pleasurable. Love my new (to me) Toyota Tacoma! More
Satisfied Customer Justin was very professional and attended to my situation appropriately. It took some work to get my deal done and Justin came thru and paid attention Justin was very professional and attended to my situation appropriately. It took some work to get my deal done and Justin came thru and paid attention to the details. Very satisfied. More
Great Customer Service Justin Maldonado was very friendly and treated me with respect. He helped me find a car I really liked and even got to take it for a spin Justin Maldonado was very friendly and treated me with respect. He helped me find a car I really liked and even got to take it for a spin More
Purchase of a 2009 Chevy Silverado Had a great experience buying a truck. They take their time. They're not pushy. They approached it with several options. Very patient actually drove a Had a great experience buying a truck. They take their time. They're not pushy. They approached it with several options. Very patient actually drove a couple trucks settled for the best deal ever. 👍👍👍😎🇺🇸 More