ARC Auto Store
North Kansas City, MO
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My First Jag We found an awesome looking Jag on the internet and made an appointment with Brian Cobb to stop by and see it "real quick" (because my parents were wi We found an awesome looking Jag on the internet and made an appointment with Brian Cobb to stop by and see it "real quick" (because my parents were with us) on our way to the Home Show in Overland Park. Needless to say, we loved the car and my parents found an Audi they never knew they needed. Our experience was fantastic. Brian was very helpful and knowledgeable and Tim, with financing was great too. So.. We showed up in one car and left in three. What a great day! More
Fast and easy! No run around! Brian was very helpful and did a great job assisting my husband and me. It was a very cold evening and he was very attentive to our needs.We would rec Brian was very helpful and did a great job assisting my husband and me. It was a very cold evening and he was very attentive to our needs.We would recommend ARC Auto to any of our friends/family. More
Mike "Miles" Liles Miles was very nice and helpful, He worked hard to get us in the right SUV. Miles responded quickly to our texts and phone calls. Over all is was t go Miles was very nice and helpful, He worked hard to get us in the right SUV. Miles responded quickly to our texts and phone calls. Over all is was t good experience. More
Review Mike Liles is the one who helped us. He worked hard to help my daughter get a car. Responds quickly to calls and to get the best fair deal. They are h Mike Liles is the one who helped us. He worked hard to help my daughter get a car. Responds quickly to calls and to get the best fair deal. They are honest with no hassle. The car we purchased had a minor issue, took it back to their service and they took care of it and made it right. I myself will but my next car here. The staff are all nice which made our experience better. I would recommend buying a car from here and from Miles. More
Wonderful Experience Worked with Brian Cobb. My wife and I really appreciate Brian's professionalism and friendliness throughout the buying process. We are very picky, a Worked with Brian Cobb. My wife and I really appreciate Brian's professionalism and friendliness throughout the buying process. We are very picky, as should anyone be with such an important decision, and he took it with stride. The ARC auto staff was very accommodating. They even fired up some popcorn for the kids and answered all of my 'rookie' questions about the Prius Plug-In we bought. Happy to leave a positive review! More
Good experience buying a truck. I worked with Mike "Miles" Liles. He was responsive and helpful. I will contact him again when it is time to find our next car. buying a truck. I worked with Mike "Miles" Liles. He was responsive and helpful. I will contact him again when it is time to find our next car. More
Mike “Miles” Liles is great. Miles was very helpful and answered all of our questions. I got a great car, without any hassle. I definitely recommend Miles at Arc Auto. Miles was very helpful and answered all of our questions. I got a great car, without any hassle. I definitely recommend Miles at Arc Auto. More
stealership ARC Auto store sold me a BMW M6 on 12/23/17 claiming the car was in excellent shape. I received the car with missing parts, damaged parts, burnt out ARC Auto store sold me a BMW M6 on 12/23/17 claiming the car was in excellent shape. I received the car with missing parts, damaged parts, burnt out headlight, overdue maintenance amounting to about $4700. After discussions with the owner and numerous discussions with Darren the general manager, I was told, there was " no money left to help me" with repairs. They did commit to help with the headlight. $ 9.50 for a set of headlights not even close to OEM. When I asked them why they didn't tell me of the problems, and the fact the car was previously repossessed, they simply blamed it on the independent inspector I hired, which did do an equally lousy job, but does not absolve them from hiding all of these issues known by them. Darren as the GM is steadfast in not contributing any money toward the maintenance overdue which is critical by BMW, nor will he concede to replace the headlight assembly which has condensation in it, only the bulb. The front bumper is painted a completely different color and no one will take responsibility for that either. Put two and two together along with the repo and you have a hit car in my mind. This company goes to auction to find wrecks and does the minimum to sell them and I am just one of the victims. Darren says he has no money to help me as he paid close to my selling price for the vehicle but I know that is a blatant lie. When I have purchased used cars in the past , there have not been broken parts and missing buttons and other parts. It has been simply mileage as normal wear and tear say on seats. This is my first experience buying a used car, then being treated as time allows, speaking to the owner, Jerry Brokhous, only to be scolded by the GM and the salesman for going over their head, having a title sent to me with no prior notice with a repo title attached, and having being sent a vehicle with "nothing wrong" which you "will love". Let alone being lied to by the service manager who took two weeks to send me the cheapest bulbs on Amazon. My advice to you folks, do not buy a car from these thieves. Take a lesson from me. They practice old sales tactics of deception and lies. I am sure they will try to rebut but please listen to what I have said. They have no basis for their arguments More
Friendly, Flexible, and Fair I normally do not enjoy the used auto purchase experience, but my recent experience with Miles and ARC auto was great. They have a really good invento I normally do not enjoy the used auto purchase experience, but my recent experience with Miles and ARC auto was great. They have a really good inventory of cars, and their prices seem very reasonable. More
Fast and friendly We called to set up a test drive and Brian had the car ready for us when we got there. The whole car buying process was very quick and the staff were We called to set up a test drive and Brian had the car ready for us when we got there. The whole car buying process was very quick and the staff were all very friendly and helpful. More