AP Fairfax

Do not trust these people!!! The worst customer service I’ve ever experienced. I hope whoever reads this review will rethink twice if they want to go through the headache and nerves I had to deal with work I’ve ever experienced. I hope whoever reads this review will rethink twice if they want to go through the headache and nerves I had to deal with working with Max and Ali. I can’t express enough how disappointed I am from their rude and unprofessional attitude. They sold me a car with pre-existing conditions and never took the responsibility to fix it. I got an Audi A5 with consuming oil issues - I brought it to their shop 3 times within the first 30 days of purchase and all they did was keep charging me for any mechanical work but never fixed the issue – who does that? The even replaced the water pump and 4 months later it started leaking and aging and had to be changed - they charged me for that labor too. If you are looking to work someone who you can trust and expect an ethical service – don’t buy cars from AP Fairfax! More

Exceptional!!! A whole lot of selection ranges throughout the cars. Had the pleasure of working with Thomas who got me in my beautiful Audi S7. I would suggest this A whole lot of selection ranges throughout the cars. Had the pleasure of working with Thomas who got me in my beautiful Audi S7. I would suggest this place if you're looking for a car, they worked with me on my payments and where I wanted to be at monthly. Thank you so very much! More

Love my VW GTI Thank you all of you for your help. Even with my two kids running around your showroom, you all treated us like family. Thank you Mr. Nick and Bo Thank you all of you for your help. Even with my two kids running around your showroom, you all treated us like family. Thank you Mr. Nick and Bob for being true professionals and caring for our needs. More

Outstanding dealership An outstanding buying experience from start to finish. A talented and professional staff focus on making the "right" deal for each customer. The gen An outstanding buying experience from start to finish. A talented and professional staff focus on making the "right" deal for each customer. The general manager, Zack Owens, is a bona fide superstar! More

Great Place to purchase you car! Zack and the people at APFairfax was wonderful! The process was smooth and swift everything was ready to go. I'm excited about my new car and couldn't Zack and the people at APFairfax was wonderful! The process was smooth and swift everything was ready to go. I'm excited about my new car and couldn't be any happier. Zack is a great man! More

Good place to go to buy a car Zack at AP Fairfaxcars is a professional car dealer and transparency is his hallmark in the deal. He makes your experience real and easy. Their cars Zack at AP Fairfaxcars is a professional car dealer and transparency is his hallmark in the deal. He makes your experience real and easy. Their cars are nice and fit to the price. I bought an Audi Q7 & everything went smooth. good experience More

Trust worthy and respectful. Zack Owens is a man of his word, he gave time to think about his counter offer with no pressure and I got my military discount, my family and friends Zack Owens is a man of his word, he gave time to think about his counter offer with no pressure and I got my military discount, my family and friends will all know where to looks first for their next transportation purchase. We did the dance and I got my ride. Thanks Zack. More

Great Dealer, Great Experience This is not just any used car lot! At AP Fairfax, you will find quality pre-owned cars at great prices! Their cars are in great condition many of the This is not just any used car lot! At AP Fairfax, you will find quality pre-owned cars at great prices! Their cars are in great condition many of them off lease. The sales staff was great! Michael and Zac are very customer service oriented and I felt like they did everything they could to make me happy. I was happy indeed! I ended up with the car I wanted at the price I wanted to pay! I have been talking up AP Fairfax to my friends ever since! I will definitely do business with AP Fairfax again! More

Customer Service I have purchased 2 vehicles from AP Fairfax and on both occasions I was completely satisfied. On both occasions I dealt with Zack Owens. On both occas I have purchased 2 vehicles from AP Fairfax and on both occasions I was completely satisfied. On both occasions I dealt with Zack Owens. On both occasions Mr Owens was patient, courteous, knowledgeable and professional. Mr Owens took his time to make sure that I completely understood the process and answered all of my questions with the utmost care and concern. From the time I came in to the time I left Mr Owens took great care to make sure that I was comfortable and welcomed. I would recommend anyone to purchase a vehicle from AP Fairfax. More

Winning!! Great ppl at AP, got me in the vehicle of my dreamz... very hands on, attentive and didnt even hv me in there long. I was approved before i even got t Great ppl at AP, got me in the vehicle of my dreamz... very hands on, attentive and didnt even hv me in there long. I was approved before i even got to the location. No bs, check em out, i will b bak More