ALM Roswell

I purchased a truck from ALM Roswell in GA on February 5th. They have great vehicles but their business practice is horrible. They tried to add $1,995 for some shop fee when the only thing that they had d 5th. They have great vehicles but their business practice is horrible. They tried to add $1,995 for some shop fee when the only thing that they had done was an oil change. Then they tried to add $995 for a paint protection that had not been completed because they had just got the truck in and it was extremely dirty when i went to test drive the 2020 F150 I purchased. How many people fall for this illegal pricing!! Then I was told that they had to do my DMV paperwork because I was from South Carolina and they used RegUSA for completing the Title and registration. RegUSA charges a fee for the service which I knew because I used them in my previous job. I knew they would need my personal property tax payment and sent that right away. Called about 5 weeks later to check on my plates and was told that they only do title only for SC residents. Again, not what I was told by the finance manager that did my paperwork. I emailed the owner’s assistant last week and request funds charged for registration be refunded and had no reply to my email. Great vehicles but very shady business practices. More

“Avoid this place for buying cars”I bought Toyota Camry “Avoid this place for buying cars” I bought Toyota Camry SE,2018 model vehicle. During the paper work they showcased the vehicle as a “clean title” “Avoid this place for buying cars” I bought Toyota Camry SE,2018 model vehicle. During the paper work they showcased the vehicle as a “clean title” and rushed me through paperwork. Days after I tried to refinance the vehicle with other banks and in the background check they fount it is a “lemon title “ vehicle, so they cannot afford refinance. the store knew this vehicle as a “ lemon title” but still they sold to me without proper paper work. More

Derek was great to work with via email and he responded quickly. He gave us good, straightforward pricing and was flexible with our schedule changing. When we arrived to pick up the vehicle, he had everyth quickly. He gave us good, straightforward pricing and was flexible with our schedule changing. When we arrived to pick up the vehicle, he had everything all ready to go and we were in and out in under 2 hours. We definitely recommend buying from him! More

This place is terrible, absolutely ZERO follow-up and care for making a situation right with the customer. I purchased a vehicle in mid August. When conducting the test drive, I noticed there were not care for making a situation right with the customer. I purchased a vehicle in mid August. When conducting the test drive, I noticed there were not any floor mats with the car. Prior to purchasing, I was specifically told that they would be overnighted to me without an issue. Well, over two months later and having been told countless times the floor mats are on the way (in addition to over 10 voicemails going unreturned), I still do not have the floor mats. They just simply lie to you to get you off the phone and don't care about doing the right thing and what they promised. More

Do not buy from ALM Roswill! I purchased a BMW 7 series and the experience is horrible! The salesman DEREK(or Derik) is terrible at his service and the finance manager Al is rude and unprofessional! They w and the experience is horrible! The salesman DEREK(or Derik) is terrible at his service and the finance manager Al is rude and unprofessional! They will not provide you the keys and other accessories as promised! They will not pick up your call once you paid for any problems! More

I am in the market for a new vehicle and have been working with Brian Guindin. Brian has been flexible, responsive and creative with out of the box aftermarket ideas to get me into my desired car! Wh working with Brian Guindin. Brian has been flexible, responsive and creative with out of the box aftermarket ideas to get me into my desired car! While I found a car (I am looking for something very specific!) two hours away, Brian was gracious and even offered me tips like checking out the Carfax before I purchase. Should my other deal not pan out, I will head straight to Brian! More

Do not ever buy a car. Alex sold me a rusted car and i took it back within 2 days and said it was complete called the next day and they told me to bring it back 3 days later the car because they was forci took it back within 2 days and said it was complete called the next day and they told me to bring it back 3 days later the car because they was forcing the bank for pay while they held me so they can get paid and when i went back they said i couldnt leave it there but you couldnt drive it. I had to get anot More

I’m in California, and I just purchase a Benz CLA. Shon was my salesman. I have never purchase an out of state vehicle before and Shon helped me throughout the process, made it simple, easy and efficient. was my salesman. I have never purchase an out of state vehicle before and Shon helped me throughout the process, made it simple, easy and efficient. I recommend Shon Wilson to be your salesman. Contact him!!! More

I went to ALM in Roswell GA. I purchased a 2018 Infiniti Q70 with 11,000 miles. I had a great experience with Shon as my salesman and Mike Ugo as my Financial Advisor. Everything was A1 from the car Fax rep Q70 with 11,000 miles. I had a great experience with Shon as my salesman and Mike Ugo as my Financial Advisor. Everything was A1 from the car Fax report and the service dates for the car. More

Bunch of xxxxx, Liars and dishonest people, intrested in playing games with customers who have bad credits. I strongly recommend not to do business with them. playing games with customers who have bad credits. I strongly recommend not to do business with them. More