ALM Roswell

Great Service with Don Don was friendly and professional. He did pressure us or make us feel rushed. He was patient with us as both I and my fiancé test drove the Lexus GX46 Don was friendly and professional. He did pressure us or make us feel rushed. He was patient with us as both I and my fiancé test drove the Lexus GX460 that we ultimately ended up purchasing. They sell luxury vehicles so it's easy to say they have great vehicles, but Don was easily the best salesman I met all day after going to 4 other dealerships. More

Great Price, Quick Process, No BS I have been searching for a G37 in good condition for quite some time now. I am a thinker and tend to take a long time to make big decisions...especia I have been searching for a G37 in good condition for quite some time now. I am a thinker and tend to take a long time to make big decisions...especially a decision like buying a car. I decided to visit ALM Roswell after seeing their inventory online. I figured the low prices advertised online were typical loss leader vehicles shown to attract the masses. I pulled into the parking lot and by the time I shut my car off and opened my door, I was greeted with a smile and a handshake. I explained what I was looking for and Rand was very attentive. Within 20 minutes we had the perfect vehicle picked out and the test drive had begun. 2 hours later, with the help of Ken (Finance Man.), I was given a fair (not top dollar) quote for my trade in and the agreement was signed. If you are looking for a no hassle, speedy car purchase, without getting put through the "used-car-sales-ringer", I highly suggest speaking with Rand at Atlanta Luxury Motors of Roswell. More

WORST EXPERIENCE EVER. Went to test drive a BMW X5 White, very nice car. The car road good and the inside of it was excellent. Pretty much everything i was looking for. Sale Went to test drive a BMW X5 White, very nice car. The car road good and the inside of it was excellent. Pretty much everything i was looking for. Salesperson i was approached by was Rand Hopper. He seemed to know the business. After test driving the vehicle we went inside to run some numbers because i had a trade-in and wanted to know what i was getting myself into, being i have a set price i did not want to go over my budget. We sit down with Rand and he ran some numbers up for me and i was getting the ideal of what kind of money i would be spending. Great!!!! Then i tell him that i have already been pre-approved for a loan, i have cash in hand and not trying to run my credit. I just needed number. Well rand takes my information and goes to speak with Dave.They asked all the questions like, whats my APR i told them and here is were they are going to try to save me money by getting me a even lower intrest rate...REALLY. What a joke. Before giving out my information so they could look at my credit, i was very clear for them not to run my credit. I said this several times. Dave even assured me this is not what they do, He would inform me first before moving forward,even told a story about how other dealerships down the street do that so you are stuck buying from them. So i guess he warned me first without me knowing. So we proceed further i did not think it would hurt for them to look at my credit and nothing else because i made it clear. Well for them to just be giving me numbers it was taking a long time for someone to come talk with me. Dave,Rand, and Ken are all having a conversation about saving me money when really they were running my credit. People let me tell you they were in that office coming up with a scam. I would have thought before Ken ran my credit he would Ok it with me first being that i said this is not what i wanted.. After sitting for what seem like forever Ken came out and asked us to his office to show us numbers only to find out they ran my credit without my Knowledge. At this point i am pissed and the conversation goes south. My concern was why did they run my credit.Ken gave me this Sorry answer that Dave told me it was ok to do so. I was heated and Ken saying SORRY do not excuse the fact that they running scams on innocent people. I told them they was wrong for doing business like that because i was clear about my intention and they lost good business by trying to what they just told me the dealership down the street do. I would not recommend going to this dealership for no reason at all they will rip you off in the long run. I will also be reporting them to BBB. Next time they should listen to the customer and do as asked if they want my business. More

Larrry Jamison I recently purchased a 2011 Infiniti M37 and I gotta say my overall experience was very pleasant. I did visit other ALM dealerships in the metro area I recently purchased a 2011 Infiniti M37 and I gotta say my overall experience was very pleasant. I did visit other ALM dealerships in the metro area and they were'nt as friendly. They were'nt bad but they really pressured you to purchase a car, I hate that [advice to salesmen - that pushes customers away - dont be thirsty]. Thanks to Larry and staff my family and I were very comfortable during our visit, and it didnt take all day to close the deal. He was not pushy and he took the time to find a car that I was happy with. Larry was very helpful, freindly (as were all the staff) and patient throughout the process and he satisfied all comittments promised. Thanks Larry! I will definitely purchase from them the next time and recommend them to anyone looking to purchase a nice car at a good price - ask for Larry. More

WORK WITH LARRY! When I met Larry at Atlanta Luxury Motors of Roswell I was in a very unique situation. I had to sell 3 cars and purchase a new one. I had a Chevrolet When I met Larry at Atlanta Luxury Motors of Roswell I was in a very unique situation. I had to sell 3 cars and purchase a new one. I had a Chevrolet Tahoe, a Mercedes Benz S63 and a Mercedes GL 450. We sat down in the lounge and chatted about the situation with me knowing this wasn't going to be easy. Larry became an advisor to me immediately. After he researched vehicle values he called me with a plan. The best thing for me to do with the S63 was to maximize it's value by selling it to a private individual because of the uniqueness of the vehicle. For the Tahoe, Carmax was the best route to go. And since I had bought the GL 450 from Atlanta Luxury Motors originally they were happy to take it in on trade and gave me a very fair trade value. The car I bought was an Infiniti M37 and I love it. I cannot say how lucky I was to have Larry as my salesperson, a man I would now call a friend. I would highly recommend Larry and Atlanta Luxury Motors Roswell to anyone in the market for a new vehicle and with my boys nearing driving ages I will no doubt be buying from Larry again! More

Great Customer Service I worked with JJ Birr. I was ready to make my purchase and he made it happen. Very fast, friendly, kind service. Helped through the whole procedure. I worked with JJ Birr. I was ready to make my purchase and he made it happen. Very fast, friendly, kind service. Helped through the whole procedure. There was an issue with the car and he made sure to take care of it. Never once felt like I was dismissed it was the complete opposite. He made sure I was happy and comfortable when making the purchase. Would for sure recommend him to friends and family. HE WAS AWESOME!! More

Great Service, Fast and Efficient I knew exactly the car I was looking for and what I was willing to pay. JJ was very quick and efficient in showing me the cars I was interested in an I knew exactly the car I was looking for and what I was willing to pay. JJ was very quick and efficient in showing me the cars I was interested in and working the perfect deal for my needs. Very much recommend and would do business with again.. More

JJ rocks! JJ patiently communicated online with me, was looking for the best deal on either an Audi or BMW- We found a car that would work, and it's a gem drivi JJ patiently communicated online with me, was looking for the best deal on either an Audi or BMW- We found a car that would work, and it's a gem driving it now- great price, easy and I have to say the finance officer rocks at getting a great loan as well! I had tried to buy a car at both Audi and BMW up the road, however, not very flex on price and didn't have the vehicle i was looking for. Well done on the final hours of the end of month. Thank you! More

Impressed JJ Birr was not only professional, he was very knowledgeable while easy to work with. I have referred 2 people within a matter of weeks of purchasing JJ Birr was not only professional, he was very knowledgeable while easy to work with. I have referred 2 people within a matter of weeks of purchasing my car. The transaction was easy and fast! More

Very pleased! It was nice that they had all of the brands that I wanted to look at in one place. Larry was very patient as I test drove many different cars and was It was nice that they had all of the brands that I wanted to look at in one place. Larry was very patient as I test drove many different cars and was knowledgable about each of them. Once my decision was made, he made the process very quick and painless. More