ALM Roswell
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 733 reviews
A great place to buy a luxury vehicle! This was my first experience with ALM and I was glad I chose to buy from them. Both the sales and the management were terrific to deal with and very This was my first experience with ALM and I was glad I chose to buy from them. Both the sales and the management were terrific to deal with and very "no nonsense". I appreciate the manager's honesty and the salesperson's great helpful attitude. I will certainly buy from them again! More
True professional sales team, great prices I would like to start this review with the fact that I did not buy a car from Atlanta luxury motors. I did however start my search for cars by lookin I would like to start this review with the fact that I did not buy a car from Atlanta luxury motors. I did however start my search for cars by looking at their inventory and working with two exceptional gentleman named Sean McIntyre and Rand Hopper. The only reason I did not buy from him either of these two gentlemen was because they did not have the inventory of the car I ended up buying. Never once was I pressured to make the deal. I felt that they honestly cared about me getting in a vehicle that made the most sense for my budget and my preferences. Even when I had to share the news that I purchased a car from another dealership they still congratulated me on finding you a great deal and honestly cared that I was a happy customer whether I bought from them or not. After visiting 15 different car dealerships in Atlanta, I felt bad for because I could not get them the commission they should have earned. They congratulated me on finding a great vehicle, had no hard feelings, and I would highly recommend this type of sales person if you are interested in getting the best car for your money and getting the best service from a sales person. Do yourself a favor and stop by and eat either one of these two gentlemen because they will care about your needs and will not pressure you into buying something that you do not want to buy or have the budget to buy. I highly recommend that you take my advice, but if you don't, you're missing out on two extraordinary gentlemen, Who not only have the knowledge that a buyer needs to have, but have the customer service that every buyer deserves. Good luck with your car search and I really hope you take my advice and visit one of these two gentlemen! Jim More
ALM - Great Place to Buy Contacted ALM through Autotrader and Sean McIntyre sent me an email. He was friendly and knowledgeable. Worked to get me a good deal and has been help Contacted ALM through Autotrader and Sean McIntyre sent me an email. He was friendly and knowledgeable. Worked to get me a good deal and has been helpful in the post-sale process as well. More
Great treat and deal I purchased an used Camaro in 2014 with these guys and got a great deal for a nice and neat car. I contacted Vivek Mark through AutoTrader.com and he I purchased an used Camaro in 2014 with these guys and got a great deal for a nice and neat car. I contacted Vivek Mark through AutoTrader.com and he was so helpful during the entire process from the test drive to the final purchase, he gave great advice regarding insurances and everything related to it. Also got vanity plates and he took care of everything. Would definitely recommend him and and ALM. More
Rand Hopper ignores customer after he gets his sale I found a car from Cargurus.com and the car was sold by Atlanta Luxury Motors. Rand (Randritz) Hopper was the salesman who assisted me in purchasing I found a car from Cargurus.com and the car was sold by Atlanta Luxury Motors. Rand (Randritz) Hopper was the salesman who assisted me in purchasing the vehicle. He put on an act to sound legit and a nice gentleman. In reality, he is nothing but a xxxxxxxx that has only money in his eyes. Before the car was sold to me, he would make every effort to call me, return calls, and answer calls when I called for him. After the car is sold, he basically goes into avoid mode and ignore calls and not returning calls. I am from out of state so I am very dependent on the dealer's word and pictures that are provided to me. I asked for the general condition of the car with stains and etc. The only answer that he was able to spout out from his dirty mouth is "the car is immaculate." Needless to say, there are some minor annoyance problems with the car that he never mentioned about. He claims that he "overlooked" and did not see the issues. The car also did not have a manual, which is not too big of an issue but it is nice to have one. I asked for a manual and Rand said that he would mail it to me. That never happened. I decided to talk to the manager, Chad and inform him on the issue. He seemed assuring with the issues but once again, it was all talk. I never received the mats or owner's manual like he said he would send me. There are tons of 1 star reviews here on Yelp and now I certainly know why. In conclusion, be careful when making purchases with Atlanta Luxury Motors and especially with Rand Hopper. That nice salesman act is nothing but a fake act only to look out for your money. They do not care about you, they care about your money. These guys give car dealerships a bad reputation. More
Great place to do business. Awesome place to do business with. Larry Jamison took his time to show us all the cars we wanted to see and answer all the questions, no pressure at a Awesome place to do business with. Larry Jamison took his time to show us all the cars we wanted to see and answer all the questions, no pressure at all. I would highly recommend ALM Roswell for your next car purchase. More
Great Job Don Zorn I purchased a vehicle and Don Zorn helped me with my purchase. He did a great job of helping me find the Rover that I liked. What I like most about hi I purchased a vehicle and Don Zorn helped me with my purchase. He did a great job of helping me find the Rover that I liked. What I like most about him was that he wasn't trying to sell me just any vehicle to get it off the lot, I could tell he was sincere and passionate in what he does to get people the car of their choice. He knew what I liked and worked with me to get it and to get the best deal. I appreciate his help and the friendliness of the whole staff in the office. I definitely would recommend ALM Roswell and Don Zorn to anyone. More
Don Zorn "Best Salesman" I am very happy to say there is a such thing of an easy car buying process. My son and I called up Don Zorn after a friend referred us to him. From th I am very happy to say there is a such thing of an easy car buying process. My son and I called up Don Zorn after a friend referred us to him. From the beginning to the end he was very confident that he can get us financed on a great deal. He did and it was very quick and easy we arrived and he wasted no time my son got the car he wanted and the process did not take all day. We completed the process within an hour and walked out the dealership with a new car. He was able to get my son the car he wanted with a great price and interest rate. Don is an awesome sales man and very friendly easy going guy and I enjoyed meeting him and having the opportunity to buy a car from his dealership. Everyone was great even the financing manager(Ken Bohannon) was helpful and friendly by giving us all the information we needed and made it easy for my son since this was his first car he was buying on his own. I recommend this dealership to anyone looking for a great deal and a easy process. Thank you Don you are the best!!!!! More
2011 BMW 535i GT _MD I live in Maryland and was very hesitant about purchasing a vehicle out of state. I worked with JJ Birr and he was very helpful and insightful. When I I live in Maryland and was very hesitant about purchasing a vehicle out of state. I worked with JJ Birr and he was very helpful and insightful. When I received the vehicle, there was a problem with the headlight. I immediately thought I had been duped just based on some of the negative reviews I had read. However, I'm glad to say that I was wrong. JJ Birr was very helpful in resolving the issue to my satisfaction. I would definitely purchase from them again. JJ is the best !!! More
09 MDX I traded my 07 Pilot in for an 09 Acura MDX, Great Deal and an even greater vehicle I lvoe my Christmas present to myself. Great freind helpful sales I traded my 07 Pilot in for an 09 Acura MDX, Great Deal and an even greater vehicle I lvoe my Christmas present to myself. Great freind helpful sales and service. More