ALM Roswell

Poor After Sale Customer Service Purchased vehicle 3 months ago and still don't have tag because secretarys won't send proper out of state paperwork. My Phone calls/ emails are not re Purchased vehicle 3 months ago and still don't have tag because secretarys won't send proper out of state paperwork. My Phone calls/ emails are not returned. A really frustrating experience. I enjoyed the sales experience with Sara but the after purchase service is horrible. I will not recommend or purchase from ALM again. Run!!! More

5 star hands down! Alan did a wonderful job, We traveled from out of state just to this specific dealership in Georgia. He was very professional. Everything was perfect. Alan did a wonderful job, We traveled from out of state just to this specific dealership in Georgia. He was very professional. Everything was perfect. Will definitely buy more from here in the future. Very happy customer. He is an honest salesman. More

NO DEAL We traveled for 3 hours to see a Lexus we had called about and that I was prepared to pay cash for. The car had a broken "spoiler" on the top back wh We traveled for 3 hours to see a Lexus we had called about and that I was prepared to pay cash for. The car had a broken "spoiler" on the top back which they were totally unaware of (sure!) Because they had to replace this expensive piece, there was no negotiating room with the price which we felt was totally unfair. The car was priced for one with a working spoiler and I didn't feel this added expense was our problem. Left there very disappointed but happy to report we are working on a deal now at a different dealership that we feel much better about. Guess things really do work out for a reason! More

I owe my amazing car deal to Don Zorn and ALM I searched far and wide for my car and before meeting Don, I had experienced much anxiety over the process and whether or not I could trust the salesm I searched far and wide for my car and before meeting Don, I had experienced much anxiety over the process and whether or not I could trust the salesmen and the dealerships. I luckily came across Atlanta Luxury Motors online and after talking with Don, I traveled 500 miles to accept this car deal and I have no regrets! Don was honest and patient throughout the process and I wholeheartedly believe that he always considered what was in my best interest. He treated us like family. This was the best deal that any dealership offered me. Adam in the finance department was extremely knowledgeable and assisted us with the purchase of a warranty that we needed. Overall, I couldn't have asked for a better experience and I will definitely be a return customer! More

Helpful without Being Overbearing I worked with Don Zorn, really nice guy, very knowledgeable about their stock, friendly and helpful. I'm in my 20's, I went with my mom, we felt comfo I worked with Don Zorn, really nice guy, very knowledgeable about their stock, friendly and helpful. I'm in my 20's, I went with my mom, we felt comfortable and were treated well. I was torn between the Audi Q5 I had come in to look at, and another car elsewhere. Don gave me time and space,he was even the one to suggest if i wanted to go and think about it. I was comfortable asking questions and was treated with respect. The car only came with one key, so he got me in touch with a guy they used so I could have a second one made. One of the hub caps was scuffed and scratched pretty badly, I was able to drive home with it that day and go back to another of their locations and get it fixed later. he followed up with me to make sure I was still happy, and that everything was to my satisfaction. I enjoyed my experience at ALM, I would definitely buy from them again and I would recommend it to friends and family. More

Sarah found the perfect car for us! I came to the Pleasant Hill location with my wife and was helped by Sarah and i must say that she was very helpful and patient with us and her knowled I came to the Pleasant Hill location with my wife and was helped by Sarah and i must say that she was very helpful and patient with us and her knowledge on the car we were looking for helped us greatly with our decision. She found us exactly the Mercedes C250 Coupe that we were searching for at a great price. I recommend everyone to go see her! More

Dedicated, Dependable dealership I had the pleasure Of coming to Atlanta luxury motors for the first time. They always say first impression is important. My sales person Harrison was I had the pleasure Of coming to Atlanta luxury motors for the first time. They always say first impression is important. My sales person Harrison was courteous dependable and knowledgeable on the view cool that I purchased. My transaction on sealing the deal only took 40 minutes, I was never pressured to buy a car he only wanted me to look at all of my options. At no time I felt any pressure that was important to me. As I watched all the sales people Took great length to make each customer happy. Mr. Tait went far beyond his his duty to assure that I was happy in my selection with the right car. I was so pleased on how I was treated the next day I brought my wife to purchase a car which we are now in negotiation. Thank you Atlanta luxury motors and Mr. Tait. M. G. Robinson More

Good cars and deals- they make sure you're totally covered Although may take a while, they take their time to make sure you're covered on all the essential bases so you're looked after in the future. Wade and Although may take a while, they take their time to make sure you're covered on all the essential bases so you're looked after in the future. Wade and the finance guy (Justin/Jason??) are great salesmen; not too pushy, just enough and make sure you get what you need. Give them a raise! Nice to see a touch of home with the Piccadilly drop down in the office too. More

Fantastic Experience We purchased our Lexus at the Pleasant Hill Location, working with Christopher Barton, who was extremely responsive from the start of my internet inqu We purchased our Lexus at the Pleasant Hill Location, working with Christopher Barton, who was extremely responsive from the start of my internet inquirey, and then even more professional throughout the buying process. I have purchased well over a dozen cars through the years, and I have to say Chris may be my favorite "sales person" ever, and when it comes time to buy our next car, we'll be looking at Atlanta Luxury Motors once again. More

False information Misleding ad on cars.com. Car didn't have half of the things it said it did! Terrible way to run a bussiness...would not waste my time with this deale Misleding ad on cars.com. Car didn't have half of the things it said it did! Terrible way to run a bussiness...would not waste my time with this dealership! Salesperson was nice! That's about it! More