ALM Roswell
Roswell, GA
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"Good people to work with" I was searching for a BMW528i and found one being offered by ALM. I found everyone I deal with, sales rep, sales manager and finance manager to be hon I was searching for a BMW528i and found one being offered by ALM. I found everyone I deal with, sales rep, sales manager and finance manager to be honest, sincere and willing to work with me to buy the car. Very satisfied at this point. More
Wow what a trip This is a first--bought site on seen, except for the pictures and the carfax report My wife wanted a Lincoln MKX, I looked hi and low for one with lo This is a first--bought site on seen, except for the pictures and the carfax report My wife wanted a Lincoln MKX, I looked hi and low for one with low miles 23700, had three I would have looked at--one in Texas, one in Virgina and one in Atlanta---she picked the one in Atlanta I called and talked to the salesman Made them an offer and the deal was done, Made down payment, wire transfer the monies The car was hers, now how to get it---shipping got to be too much , so I flew to Atlanta, Alex picked me up at the last Marta station Picked up the car---it was great--he put gas in it, the only thing was it didn't have the sd card for navigation--within 4 days they sent the wrong one--within 3 days they sent the right one--this is called really good customer service I I have had it to the lincoln dealer and confirmed it still has 8 free oil changes and bumper to bumper until April 2017 or 51000miles--only one problem, slight dent in the roof that I missed--looks like a ball hit it, you can't see it unless you are hi up----I would do it again More
definitely coming back I found a car I loved but we were having some trouble getting the deal done. I put a call into Adam the finance manger and he was the nicest and most I found a car I loved but we were having some trouble getting the deal done. I put a call into Adam the finance manger and he was the nicest and most straight forward car lot person I have ever spoken with. He answered all my questions, explained exactly how everything works finance wise, and ultimately got the deal done at the exact payment we needed! On top of all that we spent at least 30 minutes in his office after we signed the paperwork just chatting. Super cool dude. Great experience. I will definitely refer anyone I know to this dealership. More
I'll be back Great dealership with a lot of variety & selection, & very fair pricing. Don helped me & he was very informative, made me feel comfortable, & a pleasu Great dealership with a lot of variety & selection, & very fair pricing. Don helped me & he was very informative, made me feel comfortable, & a pleasure to work with. I will definitely recommend this dealership & Don to friends & family. I am a very happy customer & will definitely return n the future. Thank you! More
Hassle Free experience My husband and I purchased an infiniti g37 with alm Roswell alms 2 years ago and loved the experience. So we decided to come back to purchase a Lexus My husband and I purchased an infiniti g37 with alm Roswell alms 2 years ago and loved the experience. So we decided to come back to purchase a Lexus I250, which we love! I like this dealership because they are very honest and hassle free. Alan Smith was our sales associate who was very knowledgeable and made the sales experience a great one. I will definitely recommend Alm Roswell to my friends and family. More
Excellent experience; wonderful vehicle! We discovered our new vehicle on line and reached out to Larry Jamison. He was very helpful, always responsive and worked hard to accommodate our sch We discovered our new vehicle on line and reached out to Larry Jamison. He was very helpful, always responsive and worked hard to accommodate our schedule and our wishes. The truck we wanted had a small bumper dent, which was taken care of very quickly and with very good workmanship. We now have a beautiful, low mileage Lexus we couldn't be happier with. The whole experience was great! More
Shortest time in a dealership for purchase. Don Zorn has provide great customer service and follow up via email and text completing the deal even before setting foot at the dealership. Service d Don Zorn has provide great customer service and follow up via email and text completing the deal even before setting foot at the dealership. Service during pick up was superb so it was like in and out on a Sunday. These folks would serve you well for you needs. Just let them know what vehicle you're looking at and they'll work to find it for you. More
Wide range of fantastic cars, fair prices and great staff We are very happy with the car we have bought a couple of months ago at ALM Rosewell. Cut the long story short: ALM Roswell = Wide range of fantasti We are very happy with the car we have bought a couple of months ago at ALM Rosewell. Cut the long story short: ALM Roswell = Wide range of fantastic cars, fair prices, very friendly, authentic and competent customer service (Special Thanks! to Garrett) More
Great Customer Service Vasil Spirov was a great salesman. He was very knowledgeable, patient, and very helpful. He even went out of his way to give me Car Fax info on a car Vasil Spirov was a great salesman. He was very knowledgeable, patient, and very helpful. He even went out of his way to give me Car Fax info on a car at a different lot. Which prevented me from making a terrible mistake. The upper management and finance department were great to work with as well. When the final purchase decision was made they worked around my schedule and situation so I could pick up car. Only wish they would have filled up tank on final signatures of paperwork. More
Started off good.. .... I went to see a 2013 Audi A7..the sales person that helped me was Larry Jamison. We test drove the 2013 but I spotted a 2012 Audi A7 that I li .... I went to see a 2013 Audi A7..the sales person that helped me was Larry Jamison. We test drove the 2013 but I spotted a 2012 Audi A7 that I liked instead. I was already pre approved so there wasn't much for us to do but negotiate the price. After all of that was done , I communicated with Larry each day about the process as far as going to my bank, getting the funds from my bank, he even took the time to send all info I needed including bill of sales and title. Although my work schedule fluctuates I communicated clearly what times I was available or not. The day comes where I have everything I need to sign papers, hand over the check and get the keys. Larry called me about 1pm to ask what time to expect me. I stated that I would come after work. While on the way to this dealership, he calls me and tells me he has "bad news" ... The car had just been sold even though he knew I was coming. He stated that, "these were not his vehicles to control if they get sold or not. In addition, he text me about four hours later to.. Apologize and to see if I still wanted the 2013 -_- Um sir no thank you... And then I went on on yelp and realized this is a car lot with at least 90% bad reviews. Thank goodness I missed this disaster.. Soooooo you lose! I wouldn't recommend this dealership to ANYBODY!! Bad for business!! Find somewhere else to purchase!! More