ALM Roswell
Roswell, GA
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Shortest time in a dealership for purchase. Don Zorn has provide great customer service and follow up via email and text completing the deal even before setting foot at the dealership. Service d Don Zorn has provide great customer service and follow up via email and text completing the deal even before setting foot at the dealership. Service during pick up was superb so it was like in and out on a Sunday. These folks would serve you well for you needs. Just let them know what vehicle you're looking at and they'll work to find it for you. More
Wide range of fantastic cars, fair prices and great staff We are very happy with the car we have bought a couple of months ago at ALM Rosewell. Cut the long story short: ALM Roswell = Wide range of fantasti We are very happy with the car we have bought a couple of months ago at ALM Rosewell. Cut the long story short: ALM Roswell = Wide range of fantastic cars, fair prices, very friendly, authentic and competent customer service (Special Thanks! to Garrett) More
Great Customer Service Vasil Spirov was a great salesman. He was very knowledgeable, patient, and very helpful. He even went out of his way to give me Car Fax info on a car Vasil Spirov was a great salesman. He was very knowledgeable, patient, and very helpful. He even went out of his way to give me Car Fax info on a car at a different lot. Which prevented me from making a terrible mistake. The upper management and finance department were great to work with as well. When the final purchase decision was made they worked around my schedule and situation so I could pick up car. Only wish they would have filled up tank on final signatures of paperwork. More
Started off good.. .... I went to see a 2013 Audi A7..the sales person that helped me was Larry Jamison. We test drove the 2013 but I spotted a 2012 Audi A7 that I li .... I went to see a 2013 Audi A7..the sales person that helped me was Larry Jamison. We test drove the 2013 but I spotted a 2012 Audi A7 that I liked instead. I was already pre approved so there wasn't much for us to do but negotiate the price. After all of that was done , I communicated with Larry each day about the process as far as going to my bank, getting the funds from my bank, he even took the time to send all info I needed including bill of sales and title. Although my work schedule fluctuates I communicated clearly what times I was available or not. The day comes where I have everything I need to sign papers, hand over the check and get the keys. Larry called me about 1pm to ask what time to expect me. I stated that I would come after work. While on the way to this dealership, he calls me and tells me he has "bad news" ... The car had just been sold even though he knew I was coming. He stated that, "these were not his vehicles to control if they get sold or not. In addition, he text me about four hours later to.. Apologize and to see if I still wanted the 2013 -_- Um sir no thank you... And then I went on on yelp and realized this is a car lot with at least 90% bad reviews. Thank goodness I missed this disaster.. Soooooo you lose! I wouldn't recommend this dealership to ANYBODY!! Bad for business!! Find somewhere else to purchase!! More
Excellent Customer Service. Great customer service! Vasil Spirov was an excellent salesman, he was very helpful, patient, and answered all my questions appropriately. This helped Great customer service! Vasil Spirov was an excellent salesman, he was very helpful, patient, and answered all my questions appropriately. This helped with making the process of purchasing go very smoothly. Awesome Job! More
Buying Experience Mr Spiron was very professional and provided excellent service. He was very friendly and knowledable of this job. I would recommend him and the deal Mr Spiron was very professional and provided excellent service. He was very friendly and knowledable of this job. I would recommend him and the dealership to anyone. More
great service. They really care for their customers upper management should be glad to have salesman like Sean Greenberg and Dave to back him up in finance. Great service. Thanks a lot guys. upper management should be glad to have salesman like Sean Greenberg and Dave to back him up in finance. Great service. Thanks a lot guys. More
Outstanding Service! Mr. Don Zorn is very professional in providing exceptional service. He knows his business and goes to great lengths to provide satisfaction. After m Mr. Don Zorn is very professional in providing exceptional service. He knows his business and goes to great lengths to provide satisfaction. After my recent experience with Atlanta Luxury Motors, I won't shop anywhere else for an automobile. Mr. Zorn and this company are the absolutely best. I am a customer for life. More
no-hassle This is the way to buy a car. Once you know what you want, don't feel like you have to see it and touch it, internet purchase is the way to go - great This is the way to buy a car. Once you know what you want, don't feel like you have to see it and touch it, internet purchase is the way to go - great experience all around. Larry didn't harass me once I indicated interest, just gave me info as I requested. More
Great service! Nice add ons to get the car brand new! Don Zorn helped us from the moment we called about a car we were interested in purchasing. He was very knowledgeable and took his time with us in ans Don Zorn helped us from the moment we called about a car we were interested in purchasing. He was very knowledgeable and took his time with us in answering questions. After the sale, he offered to clean up scratches and dents which made the car look brand new. Others at the dealership were also helpful in reworking our financing and warranty to the lowest rate we could get. Would definitely shop here again and recommend to others. More