ALM Roswell
Roswell, GA
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These people will absolutely steal from you. They tried to slip in an additional 10k onto a loan beyond agreement which our bank thankfully caught. They also promised to refund a deposit but we' They tried to slip in an additional 10k onto a loan beyond agreement which our bank thankfully caught. They also promised to refund a deposit but we're over 2 weeks now and there's not even a pending transaction. They won't return your calls either. I don't understand these positive reviews this dealership is shady in every aspect. The bmw they tried to sell us even had an engine light on. I'm looking at Eve, Jordan, Fred, and Sabrina. Sick of the gaslighting More
I have never been a fan of used cars, but good customer service can change even the most reluctant person's mind, the education and professionalism of the managers and customer service people have surprise service can change even the most reluctant person's mind, the education and professionalism of the managers and customer service people have surprised me More
The customer service of this dealer is magnificent, as soon as i wrote to them they responded instantly, immediatly, in a very frinedly manner, and answered all my questions soon as i wrote to them they responded instantly, immediatly, in a very frinedly manner, and answered all my questions More
STAY FAR AWAY! !!!! This dealership is the biggest SCAM ever! And their VICE PRESIDENT CADE EKES threatned to have me arrested!! TWICE!! I purchased a Kia Stinger !!!! This dealership is the biggest SCAM ever! And their VICE PRESIDENT CADE EKES threatned to have me arrested!! TWICE!! I purchased a Kia Stinger on 2/3/24. I traded my car in and signed over the title. I purchased a sunroof (to be after-market installed) a week later, but changed my mind as to not mess with the integrity of the car. For 2 months now they (JONATHAN POUNDS) have REFUSED to refund my money because my last name is different on the title. I explained I was married at the time and have since divorced and now have my maiden name back. I provided PROOF that my name was legally changed. They are continuing to say they need 'MORE' proof or I need to pay them for my trade in! Then I was threatened with arrest by the VP of the company!!! This is the worst dealership I have EVER dealt with! EXTREMELY unprofessional. And yes, I have a call in to my attorney as I write this! Oh, and they will not give me the 2nd set of keys I was promised! More
Vanessa is the Best! !! Thank you so much for your help and making me feel like family! There is nobody better in the business! !! Thank you so much for your help and making me feel like family! There is nobody better in the business! More
Jonathan was super helpful with the buying process. Explained everything very thoroughly and was patient when we asked questions. Will definitely reach out to him if I am in the market for a car again! Explained everything very thoroughly and was patient when we asked questions. Will definitely reach out to him if I am in the market for a car again! More