ALM Roswell
Roswell, GA
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Jon and the rest of the team are great Couldn't have had a better experience at ALM. Jon worked with both my wife and I in a no pressure series of meetings to find the right car for our fam Couldn't have had a better experience at ALM. Jon worked with both my wife and I in a no pressure series of meetings to find the right car for our family. He was so gracious and humble through the whole process it made making the purchase more of a joy than ordeal. Finance team was great in beating my pre-approved rate and making sure I received the best deal possible. Definitely earned my business. More
How Car Buying Should Be Our family happened upon ALM Roswell after having a negative experience at a neighboring Volvo dealership. We had originally driven to the area with i Our family happened upon ALM Roswell after having a negative experience at a neighboring Volvo dealership. We had originally driven to the area with intentions of buying our vehicle from them after test driving the vehicle. The atmosphere there was tense, stuffy and rude. The exact opposite was true the moment we stepped into ALM Roswell. Garrett greeted us with a smile, answered all our questions and was even patient with our three little ones. We found exactly what we were looking for after visiting multiple dealerships and for the best price hands down. There were a few things pending even after we left the lot but were taken care of in a timely manner. We are loving our new family vehicle! More
Welcome change in car buying experience Kai was professional and made the car buying experience simple, fast and without any pressure. He provided excellent customer service and we will def Kai was professional and made the car buying experience simple, fast and without any pressure. He provided excellent customer service and we will definitely buy from ALM again. More
Reasonable price, hassle free experience, great service I found a great BMW 550i on cars.com and called Jon for a hands-on description. He did a nice job describing the car and evaluating it for me. We ag I found a great BMW 550i on cars.com and called Jon for a hands-on description. He did a nice job describing the car and evaluating it for me. We agreed on price before I drove down from Knoxville for a test drive and purchased the car for the price agreed over the telephone - no run-around Jon or the dealership. I found the dealership and doc fees to be a bit high, but they were upfront in disclosing those fees and I was able to factor that into the price of the vehicle, which was fair. I would do business with them again. More
Lexus purchase - wish conditon was more accurately disclosed Being not local (a few states away) I regret not having been told about deep scratches when relying on the staff's "clean" vehicle assessment Being not local (a few states away) I regret not having been told about deep scratches when relying on the staff's "clean" vehicle assessment More
Went to buy one car - Ended up buying Two Alan had been exceptional right from the word 'Go'. He provided all the information without stressing on the urge of calling me in to the store to get Alan had been exceptional right from the word 'Go'. He provided all the information without stressing on the urge of calling me in to the store to get all the details that most dealers do. I opted to go and check his inventory out. Alan performed his business extremely professionallyand most importantly without any pressure tactics. He spent all the time that I needed and was never in a rush or less keen in his efforts to meeting my requirements. I went to buy a Lexus - ended up buying a BMW X5 and Audi Q7 and traded off my older Infiniti. I would like to add that all the staff and the manager Khalifa, Eric(Finance) were very friendly and helpful. Extremely pleased and THANK YOU ALM Roswell Navneet More
Great car buying experience Sean was great help and provided excellent service. You can tell he had a good sense of urgency so you're not left waiting around. Sean was great help and provided excellent service. You can tell he had a good sense of urgency so you're not left waiting around. More
Pleasant and Quick experience I had done my shopping and so I knew what I was looking for. I emailed Larry Jamison on a vehicle that I was interested in, received a quick response I had done my shopping and so I knew what I was looking for. I emailed Larry Jamison on a vehicle that I was interested in, received a quick response, and drove out to see the car. It was ready for me to look at when I got there, and he showed me a couple of other similar vehicles as well. I liked what I saw, we talked numbers and the deal was done. The actual sales process was quick and efficient, not a lot of wasted time or haggling. There was no pressure, I was given time to myself and it was a very comfortable and casual environment and Larry's follow up with me, post sale, has been excellent. I would not hesitate to recommend him or Roswell ALM to others. More
Friendly Salesman John was easy to deal with and worked hard to help me get the car I always wanted. Wait time was a little long, but not the salesman's fault. Friendly John was easy to deal with and worked hard to help me get the car I always wanted. Wait time was a little long, but not the salesman's fault. Friendly and nice people all around. More
Great experience buying my first car! I was so nervous when I made an appointment with Kai to buy a luxury car. However when I met him, he made feel a lot comfortable. He answered my quest I was so nervous when I made an appointment with Kai to buy a luxury car. However when I met him, he made feel a lot comfortable. He answered my questions honestly ( can't believe I said that about a car salesman) and was patient with me. Being a woman and coming alone to buy a car can easily turn into a bad experience BUT not with Kai. He even called the company I rented a car from and made arrangement for me to drop it off. It was an awesome experience. I will not hesitate to buy another car from ALM Roswell and Kai ! Gloria O More