ALM Roswell

Excellent find! I called to see if the car I had my eye on was in stock and indeed it was. I spoke with Sean Greenberg on the phone and he told me ask for him when I I called to see if the car I had my eye on was in stock and indeed it was. I spoke with Sean Greenberg on the phone and he told me ask for him when I got there and we would go for a test drive. Upon my arrival he jumped out of his seat to genuinely shake my hand and showed me to the Honda I had mentioned to him. His demeanor put me at ease and he made me feel comfortable, not off guard and on the defense. We drove the car and he opened up a little to me about himself and I did the same. Meanwhile I was at the helms of a beautiful 6 speed manual Accord putting it through the paces. The vehicle exceeded my expectations and it became even more affordable when Sean told me that they would beat USAAs financing rate. They did. I bought a sterling car under my budget and the vehicle also came with a 48,000 mile warranty (Thanks Sean Felle). I will definitely tell everyone I know to buy from Sean and Sean at ALM Roswell! More

dealing with mr.Alec Alec was very friendly and knowlegable , answered any and all questions we had concerning our 2014 Honda enjoy it every day. will be back for required Alec was very friendly and knowlegable , answered any and all questions we had concerning our 2014 Honda enjoy it every day. will be back for required service. thanks, More

Pushy and dishonest The salesman, manager and business manager all tried to convince me that a 2015 Honda Civic does not come with keyless entry as standard! My daughter The salesman, manager and business manager all tried to convince me that a 2015 Honda Civic does not come with keyless entry as standard! My daughter has one! Dealer had no key fob but would generously get me one made!!??!! They “did not know” if the car had a security system??!!’ Will not be giving them our business or recommend. More

rate it as a maybe Buying the vehicle was OK, Sales person was amiable. Deal was fair. BUT in order to take possession of the vehicle was a nightmare. Three things neede Buying the vehicle was OK, Sales person was amiable. Deal was fair. BUT in order to take possession of the vehicle was a nightmare. Three things needed to be done, that ALM agreed to do as part of the sale. It came down to conflicting story after story about getting the work done and took a week to get the vehicle. More

Excellent service from sales rep and Finance Manager I don't remember sales rep's name (it was his 3rd day on job and didn't have bs. cards yet. He was great and also Chris Barton, Finance Manager, was I don't remember sales rep's name (it was his 3rd day on job and didn't have bs. cards yet. He was great and also Chris Barton, Finance Manager, was great! Couldn't be happier with the vehicle we bought and the service we received! More

ALM Roswell Scams Used Car Buyers BUYER BEWARE!!!!!!! First off, if I could give ALM Roswell NO stars they would have a 0! Buyers looking for a used car I recommend taking your busi BUYER BEWARE!!!!!!! First off, if I could give ALM Roswell NO stars they would have a 0! Buyers looking for a used car I recommend taking your business elsewhere. Look at how poor their stars are on Google’s 5 point scale. I went to ALM Roswell about two weeks ago to purchase a RELIABLE used car and literally spent all my savings looking to purchase a DEPENDABLE car. I was interested in the 2010 Ford Fusion they had available on their site. So upon my arrival AL Riley showed me the vehicle and we did a little mini test drive. Al Riley specifically told me and I quote, “The vehicles owner had so many check ups done on this vehicle that not even you would get the car checked and maintained as well as he did” what a fantastic lie that was!! At the time the vehicle seemed to be ok for the short period of time I got to test drive it. Then literally the very next day I get a check engine light and start hearing a weird sound from underneath the vehicle. So I took the vehicle to Ford to see what the issues were and they stated the following. The drivers side axle/shaft is bad, the coils on the engine are bad, And the engine appears to stall out at random times due to bad spark plugs. So I called ALM Roswell to discuss the issues and I’m told whelp the car is As Is and there is nothing we can really do about it. So now I am waiting to speak to the General Manager of ALM Roswell because they sold me a bad car and Al Riley literally lied to me about everything being in great condition from the previous owner. I will be attempting to get a refund from the dealership or another Ford Fusion. I am almost compelled to explore my legal options against this dealership. I literally put all of my savings into this vehicle so that I would have a DEPENDABLE car and now I am still in the same situation I started in and literally have no money I can spend on a vehicle now.. It literally makes me so sick to my stomach that I was screwed by ALM Roswell and all they want to say is whelp it’s AS IS. Please I beg you to take your business elsewhere! I will keep you guys updated as I speak with the General Manager tomorrow on 6/21/18 Update 6/22/18 - The General Manager is “Unavaliable to speak with me and will follow up Monday” (Seems I am still getting the run around) Update 6/26/18 I was told by Chris that ALM Roswell will not be helping me with the bad vehicle they sold me. So remember everyone when you buy a used vehicle from ALM Roswell if it was actually a bad vehicle and you try to get assistance with it all that they are going to say to you is whelp it was AS IS! Al Riley told me they stand behind their product they sale well that was a xxxxxxxx lie to get my money wasn’t it? More

I’m Telling Everyone How Big Of Lying xxxxx.’s They Are Needed a trustworthy vehicle and didn’t have the big cash but settled on a Jeep for 5000.00. Granted we knew it had 100,000 miles on it and was somewh Needed a trustworthy vehicle and didn’t have the big cash but settled on a Jeep for 5000.00. Granted we knew it had 100,000 miles on it and was somewhat apprehensive about spending that much on it. But the vehicle was clean and were told by them they’d stand behind it for 45 days. Learned now that next time we’ll get that in writing (our own xxxx fault). Not even a month later and not even 500 miles, it developed serious engine problems. Called them and they denied ever making the 45 day statement. Ok, realizing we were xxxxxxxxxxx to about that, we asked if we could bring it to their shop and get it diagnosed and/or fixed. Thinking maybe they would and maybe give us a little break on cost, we were told they only work on there own cars. My business takes me all over the area and meet people of all incomes and occupations. Believe me I’m spreading the word and so are my co-workers about how DIRTY they treated us and I’d bet, others as well. More

Good Experience Had a good experience buying my Infiniti Q50 from ALM of Roswell. I worked with Sean Greenberg who was very accommodating during the process. He als Had a good experience buying my Infiniti Q50 from ALM of Roswell. I worked with Sean Greenberg who was very accommodating during the process. He also made sure I found what I wanted and showed me quality cars in my price range. More

Easy Process Very easy, quick process to purchase my Q50. All questions answered in a timely manner and customer service was excellent. I would recommend them to a Very easy, quick process to purchase my Q50. All questions answered in a timely manner and customer service was excellent. I would recommend them to anyone for the quality service and vehicle options. More

How can buying a car be a pleasant experience? We purchased a 2015 Mazda CX-5 Grand Turing SUV from ALM and worked with Sean. He was nothing short of awesome over the course of our decision process We purchased a 2015 Mazda CX-5 Grand Turing SUV from ALM and worked with Sean. He was nothing short of awesome over the course of our decision process. This car was for my wife and he explained every detail she needed to know. The three of us hit it off from the moment we arrived. He is honest, knowledgeable and forthright. The next car I buy will be right back at ALM with Sean. More