ALM Roswell
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 727 reviews
Great Experience!! This is my second car from ALM. These guys are the real deal, I received excellent service from Alex and Shawn. They always have a great selection o This is my second car from ALM. These guys are the real deal, I received excellent service from Alex and Shawn. They always have a great selection of inventory and they stand behind what they offer. Amazing used cars which have been thoroughly checked out. We will definitely return to buy again. More
Wonderful Car Buying Experience, Great Salesman! I haven't purchased a new (used) car since 2008! I was a little intimidated on the process of buying a new car and wanted to get a good deal and find I haven't purchased a new (used) car since 2008! I was a little intimidated on the process of buying a new car and wanted to get a good deal and find a great car. ALM of Roswell made the process easy for me! My car salesman Razi Miles is the absolute best! He was very knowledgeable about the Lexus IS250 and very was straight forward (Not At ALL PUSHY; which I can not stand) he made the process pleasant and made sure I was happy with the car/deal... I can be a tough negotiator. The Finance manager Shawn was awesome as well and took his time with me concerning my financing and the many questions I asked. The overall staff was cool and helpful! I very seldom take the time to write a review but, I wanted to share my experience and Shout Out a Job Well Done! I would most definitely buy another car from ALM Roswell (Razi Miles)!!! More
Great Experience! I had been shopping for a particular car for a while, and after meeting some sales representatives, I quickly realized that the experience was going t I had been shopping for a particular car for a while, and after meeting some sales representatives, I quickly realized that the experience was going to be challenging. I started my dealings with Razi Miles from ALM, and he was very responsive, and straight forward, between that and the price that they were not only advertising for, but also gave to me without any add ons or hidden fees that made me. I dealt with Alex Tamarin because Razi was busy with a different client, and Alex had the same attributes, he was straight forward, and helpful. They honored the deal that they told me, and the experience was very light and refreshing. Since I bought the car when they were supposed to close, they were not able to do a couple things to it that night, so I have had to be back a couple of times, and each time Alex has been great at getting things done, and taking care of the situations. He has been a great representative even after I already bought the car, that is rare! All in all a great Experience. More
Sean Greenberg Bought a Volvo from ALM and Sean Greenberg did a great job working the deal for me. At the time they could only locate one key for it but Sean kept up Bought a Volvo from ALM and Sean Greenberg did a great job working the deal for me. At the time they could only locate one key for it but Sean kept up the search and located the second well after I had signed & taken the car. Thanks Sean! More
Excellent find! I called to see if the car I had my eye on was in stock and indeed it was. I spoke with Sean Greenberg on the phone and he told me ask for him when I I called to see if the car I had my eye on was in stock and indeed it was. I spoke with Sean Greenberg on the phone and he told me ask for him when I got there and we would go for a test drive. Upon my arrival he jumped out of his seat to genuinely shake my hand and showed me to the Honda I had mentioned to him. His demeanor put me at ease and he made me feel comfortable, not off guard and on the defense. We drove the car and he opened up a little to me about himself and I did the same. Meanwhile I was at the helms of a beautiful 6 speed manual Accord putting it through the paces. The vehicle exceeded my expectations and it became even more affordable when Sean told me that they would beat USAAs financing rate. They did. I bought a sterling car under my budget and the vehicle also came with a 48,000 mile warranty (Thanks Sean Felle). I will definitely tell everyone I know to buy from Sean and Sean at ALM Roswell! More
dealing with mr.Alec Alec was very friendly and knowlegable , answered any and all questions we had concerning our 2014 Honda enjoy it every day. will be back for required Alec was very friendly and knowlegable , answered any and all questions we had concerning our 2014 Honda enjoy it every day. will be back for required service. thanks, More
Pushy and dishonest The salesman, manager and business manager all tried to convince me that a 2015 Honda Civic does not come with keyless entry as standard! My daughter The salesman, manager and business manager all tried to convince me that a 2015 Honda Civic does not come with keyless entry as standard! My daughter has one! Dealer had no key fob but would generously get me one made!!??!! They “did not know” if the car had a security system??!!’ Will not be giving them our business or recommend. More
rate it as a maybe Buying the vehicle was OK, Sales person was amiable. Deal was fair. BUT in order to take possession of the vehicle was a nightmare. Three things neede Buying the vehicle was OK, Sales person was amiable. Deal was fair. BUT in order to take possession of the vehicle was a nightmare. Three things needed to be done, that ALM agreed to do as part of the sale. It came down to conflicting story after story about getting the work done and took a week to get the vehicle. More
Excellent service from sales rep and Finance Manager I don't remember sales rep's name (it was his 3rd day on job and didn't have bs. cards yet. He was great and also Chris Barton, Finance Manager, was I don't remember sales rep's name (it was his 3rd day on job and didn't have bs. cards yet. He was great and also Chris Barton, Finance Manager, was great! Couldn't be happier with the vehicle we bought and the service we received! More
ALM Roswell Scams Used Car Buyers BUYER BEWARE!!!!!!! First off, if I could give ALM Roswell NO stars they would have a 0! Buyers looking for a used car I recommend taking your busi BUYER BEWARE!!!!!!! First off, if I could give ALM Roswell NO stars they would have a 0! Buyers looking for a used car I recommend taking your business elsewhere. Look at how poor their stars are on Google’s 5 point scale. I went to ALM Roswell about two weeks ago to purchase a RELIABLE used car and literally spent all my savings looking to purchase a DEPENDABLE car. I was interested in the 2010 Ford Fusion they had available on their site. So upon my arrival AL Riley showed me the vehicle and we did a little mini test drive. Al Riley specifically told me and I quote, “The vehicles owner had so many check ups done on this vehicle that not even you would get the car checked and maintained as well as he did” what a fantastic lie that was!! At the time the vehicle seemed to be ok for the short period of time I got to test drive it. Then literally the very next day I get a check engine light and start hearing a weird sound from underneath the vehicle. So I took the vehicle to Ford to see what the issues were and they stated the following. The drivers side axle/shaft is bad, the coils on the engine are bad, And the engine appears to stall out at random times due to bad spark plugs. So I called ALM Roswell to discuss the issues and I’m told whelp the car is As Is and there is nothing we can really do about it. So now I am waiting to speak to the General Manager of ALM Roswell because they sold me a bad car and Al Riley literally lied to me about everything being in great condition from the previous owner. I will be attempting to get a refund from the dealership or another Ford Fusion. I am almost compelled to explore my legal options against this dealership. I literally put all of my savings into this vehicle so that I would have a DEPENDABLE car and now I am still in the same situation I started in and literally have no money I can spend on a vehicle now.. It literally makes me so sick to my stomach that I was screwed by ALM Roswell and all they want to say is whelp it’s AS IS. Please I beg you to take your business elsewhere! I will keep you guys updated as I speak with the General Manager tomorrow on 6/21/18 Update 6/22/18 - The General Manager is “Unavaliable to speak with me and will follow up Monday” (Seems I am still getting the run around) Update 6/26/18 I was told by Chris that ALM Roswell will not be helping me with the bad vehicle they sold me. So remember everyone when you buy a used vehicle from ALM Roswell if it was actually a bad vehicle and you try to get assistance with it all that they are going to say to you is whelp it was AS IS! Al Riley told me they stand behind their product they sale well that was a xxxxxxxx lie to get my money wasn’t it? More