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ALM Nissan Newnan

Newnan, GA

Overview
Employees
Reviews
Vehicles
4.5
2,504 Reviews
ALM Nissan Newnan in Newnan, GA, also serving Atlanta, GA, and Peachtree City, GA, is proud to be an automotive leader in our area. Since opening our doors, ALM Nissan Newnan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will help you find financing options that fit your needs! Whether you have bad credit or no credit or are a first-time car buyer, you can trust that ALM Nissan Newnan will get you into the car or truck you choose with professionalism and attention to your needs. ALM Nissan Newnan has experienced and reliable Service and Parts departments that are open extra hours to accommodate our customers' hectic schedules. As always, Nissan of Newnan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (770) 254-3800 if you have any questions or comments.
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783 Bullsboro Dr

Newnan, GA

30265

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Showing 2,504 reviews

June 29, 2016

Excellent! A job well done by all. I went looking for a car that was the right price. And had the fuel efficiency I wanted. Nathan Hose spent a couple of hours showing me what was av More

by Geo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hosey. Sorry but don't recall ever bodies names.
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June 25, 2016

Shady business practices Have in text Nissan plus 14,000 plus tax,title.wouldn't do there own promise in writing,that's how treat a Navys wife, More

by Drdrdrdr1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All manners
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Jun 27, 2016 -

ALM Nissan Newnan responded

We apologize for your recent experience and would like to look into the issue for you. Can you please give a good number or email address to contact you?

June 21, 2016

Tried them twice and both times they are disappointing On June 16 I submitted a truecar inquiry on a 2016 Nissan Pathfinder. I was previously approved through Nissan for the college grad program. I was g More

by DaphanieBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Troxel, Britt Collier, Kelvaleski Davis,
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Jun 24, 2016 -

ALM Nissan Newnan responded

Good Morning! Thank you for visiting NISSAN OF NEWNAN. We apologize for your recent experience and understand that you traveled a long way to get here. TRUECAR is a great program and we are proud to be a TRUECAR CERTIFIED DEALER and one of the top performing dealerships in the Metro Atlanta area. We have no reason to hide any and ALL information from our customers and service public. We understand you where looking to help your niece, TAILA WOOD, purchase her first car. You both spoke to a couple of our BDC reps and they got your information initiated and scheduled the appointment. Here are the details that was explained to us: A) Your niece qualifies for the NISSAN COLLEGE GRAD PROGRAM and can provide all the necessary documents. B) She makes $81,000.00 per year and works in Logitics for SAIA. C) Can provide paystubs and all necessary documents for verification and approval It was also mentioned that Conyers had her approved. When you and your niece arrived at the dealership we proceeded to work the information that was relayed to us. The first hurdle was your niece had a Zero beacon score cause she had no established credit history. We then went to verify the income based of the paystubs that was not physically on hand but had to be retrieved via email. Here is what we found and had to further verify for the bank. A) The stated income was $81,000 ANNUALLY. The pay-stub reflected a gross income tracking of $111,000.00. Also yes the fonts where not matching which is very inconsistent with a TRUE PAYROLL check stub that would not be emailed to employees. As did the income which is a BIG RED FLAG for the banks. B) When asked about employment, you r niece stated she is in the transportation department and could not provide the actual title. The application said LOGISTICS. C) Could not provide a copy of DEGREE or CERTIFICATE for COLLEGE GRAD PROGRAM. Nissan REQUIRES that this document or these documents be received upon time of sale. We then decided it we could create another option by having your Aunt co-sign for you on the loan. She was also a Zero beacon whose credit appeared scrubbed since all the credit history was brand new with it all being established within the last year. It was also mentioned that she recently had a 4 month old baby but the pay stubs nor work history reflected any maternity leave. Which would have to be granted and would automatically reflect on your income statements. With those factors we tried to get further verification from you and your niece but we where refused and the deal was over. We tried all we could to secure a car deal and we gain NOTHING from customers visiting our store and we try to fool or mistreat them. That does NOTHING for us as business and is completely counter productive. As such our Managers and staff will always maintain the integrity of our business and will not participate in fraudulent activities. We are not a buy here pay here, and do not make the final approval decision. That is determined by the banks. But we will not misguide them with bad information. We thank you for visiting NISSAN OF NEWNAN and if you have ANY questions please do not hesitate to give us a call.

Jun 24, 2016 -

DaphanieBrown responded

I honestly don't know what kind of GAMES you all are playing but I can see that this dealer trusts people that are juvenile and tacky to respond to reviews. I have given NO personal information to the general public about any of the people that I have dealt with, such as address, tag numbers, phone numbers, salary and type and color of vehicles driven. In all actuality, a quick google search can provide me and the general public with such information. But that would then open me up to liability as your response has to your dealership. I understand that you may take it personal that I have submitted a NEGATIVE review but your response shows how JUSTIFIED I am in my feelings. Your response is not signed, has a consistent negative tone and seems to take things very personal even though we are conducting a BUSINESS transaction. There is NO room for personal feelings in BUSINESS but I see that you have not learned that in the course of your career. I hope that your future customers read this response and see the type of facade that this company is presenting and stay FAR AWAY from here. And if your response gets posted to the internet, here is FAIR WARNING that I WILL FILE a civil suit against this company as a whole for providing SECURE INFORMATION to the internet about financial and personal matters that a disclosure was signed for by the company and both my niece and I. Also, I find it completely convenient that you skipped over my first interaction with your company and did not deny any of the facts that I stated. And your response shows future customers that it is all about money for you, it's never about the customer service. Furthermore, as your finance manager, his assistant and the salesman don't have to lie about what was said and what happened, there is a video that you can pull and find out the truth. And by definition, provided here http://www.merriam-webster.com/dictionary/font the font was the same. Don't try to outsmart a smart person, you only look foolish.

June 20, 2016

Nissan of Newnan, GA Nissan of Newnan is the place to buy a vehicle. I came in with no expectations of leaving with a new car, but Dayton, Steven, and their entire crew ma More

by sjohnson93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayton Hedges, Steve Weir
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June 13, 2016

Car purchase From the very beginning when I inquired about buying a vehicle, all the way to driving off their dealership lot, I have been so happy that I chose thi More

by LJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
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June 06, 2016

The best dealer@ Nissan Newnan Thank you nissan newnan. I love my car! I finally got my car I've been wanted. And thank you for the best price. And thank you also for the sales More

by Lea Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
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June 06, 2016

GREAT BUYING EXPERINCE!! THANKS NISSAN OF NEWNAN AND THE GREAT STAFF..SALEMAN KRIS ELDER GREAT GUY GOT ME INTO MY 300C.THESE PEOPLE WORK WITH YOU TO GET YOU INTO A VEHICLE LI More

by jbsmith555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRIS ELDER
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May 24, 2016

amazed We'll I originally came in to get my car serviced it was in pretty bad condition but with help of young man by the name of Caleb located I was able to More

by trekelia burch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb,joseph
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May 18, 2016

A Wonderful Experience!! :) From the second we entered the building we were welcomed with warm friendly smiles. Everyone was very friendly and made us feel welcomed. We bought ou More

by The Spooner Crew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayton Hedges
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May 01, 2016

Awesome experience Nissan of Newnan is one of the best dealerships I've ever been to. They are friendly ,attentive, caring and make you feel like you are right where you More

by Dana Elana Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Culvertson and Ashley Garner
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May 17, 2016 -

ALM Nissan Newnan responded

Hello Dana! We are excited to hear that you had a wonderful experience here at Nissan of Newnan, and congrats on your brand new car!! If you ever have any questions just give us a call and we would be happy to help!

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