ALM Newnan | Page 6

Thank you Alex Ajuria for a great buying experience with my Mercedes you were very knowledgeable and helpful great customer service..Thanks 😊 Kim T Partlow my Mercedes you were very knowledgeable and helpful great customer service..Thanks 😊 Kim T Partlow More

Chelsea was very helpful and super kind and sweet to my fiancé and I. She made us feel comfortable and confident with our decisions thanks Chelsea fiancé and I. She made us feel comfortable and confident with our decisions thanks Chelsea More

Kieth was a true professional and exceeded our expectations. We will most certainly be working with Kieth in the future. Polite, courteous, accommodating and professional expectations. We will most certainly be working with Kieth in the future. Polite, courteous, accommodating and professional More

Worst experience I’ve ever had. I have bought cars all over the United States. I’ve also bought kayaks all over the world. Worst experience ever ,I have bought and paid for a truck a week ago I still don’ over the United States. I’ve also bought kayaks all over the world. Worst experience ever ,I have bought and paid for a truck a week ago I still don’t have it, .The issue so far they say you have to call corporate can’t get in touch with them.it’s gonna have to be fixed.when I get it.I pay 40 grand on a truck I still don’t have it and They won’t give me information. I work 12 hours a day at the hospital I’m a nurse. You think they would be nice You More

Gary (Mosel), this is Tanya from the Old Travel Coast to Coast Bus Agency. We attended Andrews Funeral together. Trying locate everyone. I have returned to Atlanta to Retire. If this message doesn't reach y Coast Bus Agency. We attended Andrews Funeral together. Trying locate everyone. I have returned to Atlanta to Retire. If this message doesn't reach you I hope someone will be kind enough to forward my Contact Information. Hope all is well, with you n yours.. Tanya Pope 850-454-7776 More

Do not buy a car from these crooks. We live 2 states away and found a car we wanted to buy that was to be delivered to the dealership. We made an offer to Adam, and he said the best he could do was a price t and found a car we wanted to buy that was to be delivered to the dealership. We made an offer to Adam, and he said the best he could do was a price that was $1500 more than the asking price. We said no thanks and went looking for other cars. 2 days later we came back and agreed to buy it at that price, "out the door" for the price we had discussed. I made arrangements to fly to Atlanta and pick up the car based on the "out the door" price we had agreed upon. Out the door means dealer fees, taxes, and any other hidden fees. My wife drove me to the airport to catch my flight. When I got to the airport, I decided to text Adam to make sure the numbers were exact. He sends me an invoice "type" document that was over $800 more that what we had agreed upon as an "out the door" price. Not only that, the mileage (on the invoice) was now DOUBLE what it was advertised. Adam CLAIMS that it was a mistake and that this price on the "invoice" was as low as his finance manager would "allow" him to go. I have seen this bait and switch game with car dealers before. It's nothing more than a sham to get you to accept a bunch of manufactured fees they come up with to pad their wallets. They assumed that since I had already gone to the airport and was about to get on a flight, that I would be okay if they hiked the price another $800.00. They were wrong. We called the deal off and went home. I am also filing a claim with the Georgia Department of Law, Consumer Protection Division for false, misleading and unfair business acts and practices. Be warned. Stay away from this dealership. They WILL LIE to you and not make it right when they get caught. More

We purchased a truck for my son this past weekend. Alex was great, but the truck had only one key, no mats and some smoke damage. We were ok with the slight smoke smell and two holes in the drivers side se was great, but the truck had only one key, no mats and some smoke damage. We were ok with the slight smoke smell and two holes in the drivers side seat. Had to purchase special smoke treatment for the smell. The car had been in a minor wreck. We didn’t notice that they didn’t replace the bottom part of the bumper until my husband looked up pictures. Also it has a severe ant problem we are still trying to get rid of. None of this we noticed when we purchased the truck... We are now going to have to have the bottom part replaced at our own expense and have an extra key made.. Alex was easy to work with but really wish someone had told us more about the bumper. We had cash in hand and waited 2 hrs once we signed the papers to go back to finance.. Was a very long process. Im praying there isn’t anything else wrong with this truck as we are sending our son off to college in this. Very frustrated.. please look at pictures of all parts of a vehicle online that’s similar and inspect it with a magnifying glass..Also we had to remove a lot of sticky stuff on the truck and detail it ourselves. The car was not filled up with gas like we have always experienced at other dealerships, so my son had to stop and get gas on his way home... More

a joke truck is great. But the service it started when i went to the finance manager to do paper work. when he found out i wasnt financing with him he basica truck is great. But the service it started when i went to the finance manager to do paper work. when he found out i wasnt financing with him he basically turned into an xxx. Then the paper work was wrong and i had to prove it to them before receiving any help after 2 months the title is still in limbo. Also was charged to much sells tax i can't seem to get any help getting my money back. Ill never buy here again and would advise everyone else to do the same unless you want the run around. More

Awesome personality with a vibrant soul. Very easy to talk to and easy going . Give him a call ! Gary was very polite and made my car buying experience seamless. talk to and easy going . Give him a call ! Gary was very polite and made my car buying experience seamless. More

Easy to deal with Justin was very laid back and not pushy at all. I have been looking at cars for two days and he was the first person that did not pressure me. Being i Justin was very laid back and not pushy at all. I have been looking at cars for two days and he was the first person that did not pressure me. Being in customer service and sales, that is everything to me. ALM has a nice selection of cars, so I am willing to ask questions and he was there to answer them- that’s why I purchased my Audi from him! More